[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-563572-105":53,"doc-detail-563572-en":124},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":117,"head_meta":119,"extra_data":121,"updated_unix":123},105,"en","punctal-plug-manual-oasis-medical","Punctal Plug Manual - OASIS Medical","","OASIS Medical punctal plug manual covering product categories for patient treatment of ocular surface conditions. The document provides an at-a-glance table of contents, company background, philosophy, and solution-based approach, followed by customer service details including hours, contact information, and key policies. It outlines customer service support, initial stocking strategy, returned merchandise requirements with RMA guidance, and acceptable return credit conditions. Product overview begins with FORM FIT hydrogel intracanalicular plugs, including specifications and quick performance highlights.",{"@graph":63,"@context":116},[64,80,95],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/punctal-plug-manual-oasis-medical/563572/",4,{"url":78,"name":59,"@type":81,"author":82,"headline":59,"publisher":85,"fileFormat":88,"inLanguage":57,"description":61,"dateModified":89,"datePublished":89,"encodingFormat":88,"isAccessibleForFree":90,"interactionStatistic":91},"DigitalDocument",{"name":83,"@type":84},"Guten Appetit_Joghurt","Person",{"url":68,"name":86,"@type":87},"DocShare","Organization","application/pdf","2026-10-12",true,{"@type":92,"interactionType":93,"userInteractionCount":4},"InteractionCounter",{"@type":94},"ViewAction",{"@type":96,"mainEntity":97},"FAQPage",[98,104,108,112],{"name":99,"@type":100,"acceptedAnswer":101},"What are the customer service hours and contact methods?","Question",{"text":102,"@type":103},"Customer service is available from 7:00 AM–4:30 PM (Pacific Standard Time), Monday through Friday excluding holidays. Support is provided via email and by toll-free phone and fax numbers listed in the document.","Answer",{"name":105,"@type":100,"acceptedAnswer":106},"How should a clinic plan initial stocking for punctal plugs?",{"text":107,"@type":103},"Based on the clinic’s experience with dry eye patients, a one-month supply is recommended. The document advises contacting customer service or a local representative to review clinic needs, with no minimum orders.",{"name":109,"@type":100,"acceptedAnswer":110},"What is required to return unopened merchandise for credit?",{"text":111,"@type":103},"Unopened items returned for credit must include an RMA (returned material authorization) and the reason for the return. RMAs are requested through a local OASIS representative or through customer service.",{"name":113,"@type":100,"acceptedAnswer":114},"Under what conditions can a return receive 100% credit?",{"text":115,"@type":103},"The document states 100% credit applies when the product was shipped in error, packaging/crating is damaged in transit before acceptance, the product does not perform as indicated, the product fails required quality/performance standards tied to FDA-related submissions/approvals, the product is outdated or expired at delivery, or OASIS Medical gives prior written approval.","https://schema.org",{"og:url":78,"og:type":118,"og:title":59,"og:site_name":86,"og:description":61},"article",{"robots":120,"canonical":78},"index,follow",{"doc_id":122,"site_id":56},563572,1791836559,{"code":4,"msg":5,"data":125},{"doc_id":122,"user_id":126,"nickname":83,"user_avatar":127,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":128,"file_id":129,"file_url":130,"file_type":131,"file_size":132,"view_count":4,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":133,"language":134,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":135,"faqs":136,"seo_title":137,"seo_description":61,"update_tm":123,"read_time":138},1374408768420,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","TABLE OF CONTENTS  \nOASIS Medical 03  \nCustomer Service 04  \nProduct Overview 05  \nPatient Education Materials 08  \nFORM FIT® Intracanalicular Plugs 09  \nSOFT PLUG® Flow Control Plugs 11  \nSOFT PLUG® Silicone Punctal Plugs 12  \nSOFT PLUG® Extended Duration Plugs 16  \nSOFT PLUG® Extended Duration 180 Plugs 18  \nSOFT PLUG® Collagen Plugs 20  \nInstruments 22  \n(844) 820-8940  \n● [customerservice@oasismedical.com](customerservice@oasismedical.com) ● [www.oasismedical.com](www.oasismedical.com)  \n2  \nOASIS MEDICAL  \nA company founded on exceptional standards. Founded in 1987 by Norman Delgado and headquartered near Los Angeles, OASIS Medical, Inc is a specialty manufacturer of eye care products and surgical supplies, instruments, and disposables. For 28 years, OASIS has been manufacturing a broad range of products for use in cataract, refractive, dry eye and retinal disease for domestic and international sale.  \nOur Philosophy  \nOASIS is a continuous improvement company deeply committed to truth in its business approach, relationships, and products based on our foundation of accountability. We welcome feedback from customers and our team to evolve as a pro-active company.  \nOur Investment  \nOASIS invests in the long term through our strategic partnering relationships with Eye Care Providers. This investment helps the Doctor improve the quality of the patient’s eye care experience. As consultants we are willing to invest time and equip the Doctor with how our approach can assist their Practice. This strategy allows OASIS to thrive by being relevant through focusing on the patient care experience and efficiency of the individual practice.  \nOur Solution Based Products  \nOur values of integrity and quality guide our commitment to solution-based products that enhance the patient care. From the beginning, OASIS has been a practice-based company focused on building the Dry Eye and Surgical practice through the various tools we offer.  \nOur Approach  \nOASIS is committed to offering informed, relevant solutions based on truth. To do this, we listen first and ask questions to understand an issue at cause. Our professionalism is demonstrated by our ability to think different. We lead with a consultative approach that is flexible and seeks to add value. It looks to address issues rather than only sell a product. It is strategic rather than tactical. Our goal is to create a partnership for OASIS and the Doctor so that both parties achieve a win.  \nOur Commitment  \nIn addition to an unwavering commitment to continuous improvement, truth, accountability, strategic relationships, a consultative approach, a quality eye care experience, solution-based products, being relevant, and professionalism, we are committed to a win-win approach to all that work with OASIS. Our commitment extends to a positive cash flow, profitability, financial security, and long-term sustainability.  \nTO FIND OUT MORE ABOUT OASIS MEDICAL PLEASE VISIT WWW.OASISMEDICAL.COM  \n(844) 820-8940  \n● [customerservice@oasismedical.com](customerservice@oasismedical.com) ● [www.oasismedical.com](www.oasismedical.com)  \n3  \nCUSTOMER SERVICE  \nCUSTOMER SERVICE HOURS: EMAIL:  \n7:00 AM – 4:30 PM (Pacific Standard Time) [customerservice@oasismedical.com](customerservice@oasismedical.com)[ ](customerservice@oasismedical.com)[Monday](Monday) – Friday, excluding holidays.  \nUSA TOLL-FREE: MAIN:  \n844.820.8940 (PHONE) 909.305.5400 (PHONE)  \n800.631.7210 (FAX) 909.305.6897 (FAX)  \nOASIS® POLICY: TRAINING OR PRODUCT QUESTIONS?  \nOASIS® Medical offers a 100% satisfaction Please call customer service or your local OASIS  \nguarantee to customers and patients. Representative to schedule a training.  \nINITIAL STOCKING STRATEGY:  \nBased on the clinic’s experience with Dry Eye Patients a one month supply is recommended. Please contact customer service or your local OASIS Representative to review the clinic’s needs. No minimum orders.  \nRETURNED MERCHANDISE POLICY:  \nUnopened items returned for credit m","cbCaianiqsYfRwLe","https://ap.wps.com/l/cbCaianiqsYfRwLe","pdf",1570590,22,"English","# TABLE OF CONTENTS\n## OASIS Medical\n## Customer Service\n## Product Overview\n## Patient Education Materials\n## FORM FIT® Intracanalicular Plugs\n## SOFT PLUG® Flow Control Plugs\n## SOFT PLUG® Silicone Punctal Plugs\n## SOFT PLUG® Extended Duration Plugs\n## SOFT PLUG® Extended Duration 180 Plugs\n## SOFT PLUG® Collagen Plugs\n## Instruments","[{\"question\":\"What are the customer service hours and contact methods?\",\"answer\":\"Customer service is available from 7:00 AM–4:30 PM (Pacific Standard Time), Monday through Friday excluding holidays. Support is provided via email and by toll-free phone and fax numbers listed in the document.\"},{\"question\":\"How should a clinic plan initial stocking for punctal plugs?\",\"answer\":\"Based on the clinic’s experience with dry eye patients, a one-month supply is recommended. The document advises contacting customer service or a local representative to review clinic needs, with no minimum orders.\"},{\"question\":\"What is required to return unopened merchandise for credit?\",\"answer\":\"Unopened items returned for credit must include an RMA (returned material authorization) and the reason for the return. RMAs are requested through a local OASIS representative or through customer service.\"},{\"question\":\"Under what conditions can a return receive 100% credit?\",\"answer\":\"The document states 100% credit applies when the product was shipped in error, packaging/crating is damaged in transit before acceptance, the product does not perform as indicated, the product fails required quality/performance standards tied to FDA-related submissions/approvals, the product is outdated or expired at delivery, or OASIS Medical gives prior written approval.\"}]","Punctal Plug Manual - OASIS Medical | PDF",8]