[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-572513-105":53,"doc-detail-572513-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","public-engagement-approach-cheat-sheet","Public Engagement Approach “Cheat Sheet”","","Public Engagement Approach “Cheat Sheet” presents practical guidance for local governments to plan public participation across in-person and digital channels. It outlines “smaller” and “larger” in-person engagement formats with guiding questions, then maps digital efforts across INFORM, CONSULT, INVOLVE, and COLLABORATE levels. It also provides a staffing, cost, and time-intensity framework for selecting engagement elements, followed by example approaches, facilitation training sources, and additional resource links to support survey creation and outreach.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/public-engagement-approach-cheat-sheet/572513/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/public-engagement-approach-cheat-sheet/572513.png","ImageObject",442,249,{"name":88,"@type":89},"Aria Callaghan","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-10-13",true,{"@type":98,"interactionType":99,"userInteractionCount":9},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"How do “smaller” in-person engagement efforts work and what questions should teams ask?","Question",{"text":108,"@type":109},"“Smaller” engagement includes formats like coffee meetings, small group meetings, house parties, and informal focus groups. Teams should ask who will facilitate, who will take notes, who will compile and analyze comments, and how and when the public will see what their input influenced.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are the different levels of digital public engagement?",{"text":113,"@type":109},"Digital efforts are organized into INFORM, CONSULT, INVOLVE, and COLLABORATE levels. Examples range from websites, newsletters, blogs, and infographics to surveys, polls, budget challenges, online forums, ideation and prioritization tools, and collaborative planning or joint data generation apps.",{"name":115,"@type":106,"acceptedAnswer":116},"How can teams evaluate an engagement element before implementing it?",{"text":117,"@type":109},"Use the provided framework to assess staffing needs, costs beyond staff time, and time intensity on a 1–5 scale. The sheet includes examples that illustrate how elements like internal surveys, coffee meetings with stakeholders, and tech tools for budgeting vary in effort and expense.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},572513,1792403745,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":9,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},962084926284,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Public Engagement Approach “Cheat Sheet” | ILG Ideas for Activities  \n\n| In Person Efforts | ‘Smaller’ Engagement efforts…\u003Cbr>(Nabatchi & Leighninger would call it ‘thick’participation)\u003Cbr>Examples:\u003Cbr>o ‘Coffee’ meetings w 1 or 2 stakeholders\u003Cbr>o Small group meetings (one stakeholder group for ex)\u003Cbr>o House parties\u003Cbr>o Focus groups (informal) | Questions to ask (as applicable)\u003Cbr>o Who will facilitate?\u003Cbr>o Who will take notes\u003Cbr>o Who will compile comment gathered?\u003Cbr>o Who/ how will data be‘themed’and analyzed\u003Cbr>o How/ when will public see what happened to their comment? |\n| --- | --- | --- |\n|  | ‘Larger’ Public Meetings\u003Cbr>(Nabatchi & Leighninger might call some of these ‘thin’ participation)\u003Cbr>o Workshop\u003Cbr>o Townhall\u003Cbr>o Gallery Walk\u003Cbr>o Table Level Facilitated Groups (6‐8 people per table)\u003Cbr>o Open Space\u003Cbr>o Conversation Cafe\u003Cbr>o Other dialogue techniques\u003Cbr>(Using combinations of these approaches) | Questions to ask (as applicable)\u003Cbr>o Who will facilitate?\u003Cbr>o What options provided for providing comment (hand written/ verbal/ post‐ it/ dots/ etc. )\u003Cbr>o Who will compile comment gathered?\u003Cbr>o Who/ how will data be‘themed’and analyzed\u003Cbr>o How/ when will public see what happened to their comment?\u003Cbr>o What will be done with ‘off‐topic’comments or concerns\u003Cbr>o What is ‘Plan B’ if there are very disruptive folks / people with very strong emotions/ concerns?\u003Cbr>o How will in‐person input be aggregated with input received on‐line? Who will do this? |\n| Digital\u003Cbr>Efforts | INFORM level…(present information)\u003Cbr>o Website\u003Cbr>o Newsletter\u003Cbr>o Blogs\u003Cbr>o Infographics\u003Cbr>o Visual simulations | CONSULT level…(ask community for input on defined issue)\u003Cbr>o Survey\u003Cbr>o Poll\u003Cbr>o Budget challenge |\n|  | INVOLVE level…(community helps to define the issue w their input)\u003Cbr>o Ideation\u003Cbr>o Prioritization\u003Cbr>o Mapping\u003Cbr>o Online forum\u003Cbr>o Trade off exercises | COLLABORATE level…(community helps decide and/or implement)\u003Cbr>o Interactive community planning platforms\u003Cbr>o Joint data generation apps\u003Cbr>o Collaborative writing/ hacking\u003Cbr>o Neighbor to neighbor apps |\n\nShaping the Future Together: A Guide to Practical Public Engagement for Local Governments  \n THINK   INITIATE   ENGAGE   REVIEW   SHIFT   \nCA‐ILG.ORG  \n1  \nMore detailed examples…  \n\n| Element | Staffing. \\# of\u003Cbr>Staffer(s); | Cost. Beyond staff time is there a cost for the element | Time. How time intensive?. 1‐5 (1 less intensive, 5 very\u003Cbr>intensive) |\n| --- | --- | --- | --- |\n| [Example] Survey Monkey (internal) | 1 or 2 staffers (draft and review) | No. Our agency already has a subscription | 1. Won’t take too long to draft and send |\n| [Example] ‘Coffee meetings’ w 10 key stakeholders | 2 lead staffers. Some meetings together; some divided. | Very little. (coffee!) Travel. | 1‐3. depends on project |\n| [Example]Tech Engagement Tool ‐ Budget | All immediate team members; IT staffer(s) | 8‐30kfor vendor services | 5 because of all the folks we will need to keep in the loop |\n\nExamples of organizations that provide facilitation (or conflict resolution) skills training: (ILG does not endorse providers) See resource table for handouts.  \n􀂙 IAP2 . Annual North America skills symposium (generally in February or March) .  \n􀂙 Community at Work / Sam Kaner.  \n􀂙 CSAC Institute. Offers facilitation skills training periodically. [http://www.counties.org/csac‐institute‐excellence](http://www.counties.org/csac‐institute‐excellence)‐ county‐government  \n􀂙 Pepperdine School of Public Policy. July 28‐30, 2017. Advanced Public Engagement.  \n􀂙 Annette Straus Institute / Larry Schooler. 3‐day Public Engagement Training.  \n􀂙 Peninsula Conflict Resolution Center. Community/ Civic Engagement training and Mediation/ Facilitation Skills training.  \n􀂙 UC Davis Collaboration Center. Professional concentration in conflict resolution; classes in facilitation, mediation and community engagement.  \n􀂙 Converge CRT / Deb Marois. Facilitation and collaboration.  \nOther Resources that Ma","cbCaivd1Muzrdojd","https://ap.wps.com/l/cbCaivd1Muzrdojd","pdf",175590,"English","# In Person Efforts\n## “Smaller” Engagement efforts\n## “Larger” Public Meetings\n# Digital Efforts\n## INFORM level\n## CONSULT level\n## INVOLVE level\n## COLLABORATE level\n# Shaping the Future Together: Practical Public Engagement\n## Staffing, Cost, and Time framework\n## Example engagement elements","[{\"question\":\"How do “smaller” in-person engagement efforts work and what questions should teams ask?\",\"answer\":\"“Smaller” engagement includes formats like coffee meetings, small group meetings, house parties, and informal focus groups. Teams should ask who will facilitate, who will take notes, who will compile and analyze comments, and how and when the public will see what their input influenced.\"},{\"question\":\"What are the different levels of digital public engagement?\",\"answer\":\"Digital efforts are organized into INFORM, CONSULT, INVOLVE, and COLLABORATE levels. Examples range from websites, newsletters, blogs, and infographics to surveys, polls, budget challenges, online forums, ideation and prioritization tools, and collaborative planning or joint data generation apps.\"},{\"question\":\"How can teams evaluate an engagement element before implementing it?\",\"answer\":\"Use the provided framework to assess staffing needs, costs beyond staff time, and time intensity on a 1–5 scale. The sheet includes examples that illustrate how elements like internal surveys, coffee meetings with stakeholders, and tech tools for budgeting vary in effort and expense.\"}]","Public Engagement Approach “Cheat Sheet” | PDF",1791927814]