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Covers timing and bank acceptance notes, guidance to avoid reapplying to the same lender, and steps to complete the government PPP form using ProService-provided loan amount estimates, 941-equivalent information, and PEO affidavit. Includes required applicant and business details, common causes of delays or rejection, and FAQ explanations of included vs excluded payroll data, acceptable estimation methods, and lender expectations for submission packets.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/proservice-hawaii-client-instructions-how-to-apply-for-the-paycheck-protection-program-ppp/306506/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/proservice-hawaii-client-instructions-how-to-apply-for-the-paycheck-protection-program-ppp/306506.png","ImageObject",442,249,{"name":88,"@type":89},"Jasmine","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-09","2026-09-19",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are the main reasons PPP applications get delayed or rejected?","Question",{"text":109,"@type":110},"Applications are delayed or rejected due to missing or incomplete information on the application form or missing documentation. Complete all required fields and provide the requested items in your submission packet.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What data is included in the ProService system for PPP calculations?",{"text":114,"@type":110},"Included data covers salary, wages, commissions or similar compensation; cash tips; qualified leave payments (vacation, parental, family, medical, or sick leave); separation-related allowances; and payments required for group health care benefits such as health insurance premiums.",{"name":116,"@type":107,"acceptedAnswer":117},"What data is not included in the PPP data calculation?",{"text":118,"@type":110},"Federal taxes are excluded, including payroll and income taxes. Wage-related insurance premiums such as workers’ compensation, temporary disability, and EPLI are not included, as well as 1099/independent contractors and employer retirement contributions. The guidance notes SUTA was unclear and is treated as a small estimate so it does not prevent approval based on submitted data.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},306506,1790437216,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},2336478487870,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","PROSERVICE HAWAII CLIENT INSTRUCTIONS  \nHOW TO APPLY FOR THE PAYCHECK PROTECTION PROGRAM ( PPP)  \nRelease Date: April 24, 2020  \nImportant: The Small Business Administration has announced that they will resume accepting applications on Monday, April 27. If you have already submitted your PPP application, we recommend that you do not submit anew application to the same lender as this may cause you to lose your place in their submission queue. If you were not approved during the first round of PPP funding, check with your bank to see if they need any additional information from you.  \nIf you are applying for the first time, note that some banks are not accepting new PPP applications. Please visit your bank’s website to check.  \nStep 1 : Use the government’s PPP application form. Speed and completeness of your application are critical. Government and bank policy will continue to evolve. The date of your initial submission is the one thing you can control; place yourself at the head of the line.  \nMake sure to provide all required information. The main reasons PPP applications get delayed or rejected are due to missing or incomplete information on the application form, especially the following:  \n● Owner physical address ( not a PO Box)  \n● Owner name  \n● Owner EIN or SSN  \n● Business physical address ( not a PO Box)  \n● Business legal name  \n● Business Tax Identification Number(TIN)  \n● Employer Identification Number ( EIN) if available, otherwise Social Security Number (SSN) for Sole Proprietors  \n● Listing each owner with 20% or more equity  \n● Initialing required certifications  \n● Signature of authorized representative of applicant  \nStep 2: Use the Loan Amount, 941 Equivalent Form, and PEO affidavit that ProService provided to you.  \nThe amount submitted on the form is an estimate. This was an intentional decision by the Treasury/SBA to speed processing. Loan forgiveness will be calculated based on actual payroll information processed during the 8-weeks following the funding of your loan.  \n● SUTA and 401K matches are not included in the numbers we provided. On average they account for 2-4% of the numbers provided. Given these are estimates, and that speed is the MOST important point, we would strongly encourage you to submit the form as is.  \n● What we provided to you is t he average number of paid employees in our system. You may adjust this to reflect as you see necessary to include owners or others that are not accounted for in our system.  \nStep 3: Check with your lender on their PPP application process. Here’s a list of the seven SBA-approved lenders in Hawaii:  \n● American Savings Bank: Visit their PPP landing page and follow the instructions regarding their application process.  \n● Central Pacific Bank: [www.cpb.bank](www.cpb.bank)  \n● Hawaii National Bank: www. hawaiinationalbank. bank  \n● Ohana Pacific Bank: [www.ohanapacificbank.com](www.ohanapacificbank.com)  \n● Territorial Savings Bank: [www.territorialsavings.net](www.territorialsavings.net)  \n● Bank of Hawaii: [www.boh.com](www.boh.com)  \n● First Hawaiian Bank: [www.fhb.com](www.fhb.com)  \nFor more information:  \nRead the list of FAQs on the next pages for more information. Or for additional support, contact our Help Hotline: covid 19@proservice.com or (808) 564-5555.  \nFAQs:  \nPAYCHECK PROTECTION PROGRAM (PPP) APPLICATION INFORMATION  \nPlease review these FAQs to help you understand the calculation of the data and what to include in your bank application.  \nWhat are the reasons PPP applications get delayed or rejected?  \nThe main reasons for PPP applications being delayed or rejected are due to missing or incomplete information on the application form or missing documentation. Please make sure all fields are completed including:  \n● Owner physical address ( not a PO Box)  \n● Owner name  \n● Owner EIN or SSN  \n● Business physical address ( not a PO Box)  \n● Business legal name  \n● Business Tax Identification Number(TIN)  \n● Employer Identification Number ( EIN)","cbCaiu9m9nzT7j0u","https://ap.wps.com/l/cbCaiu9m9nzT7j0u","pdf",150386,"English","# How to Apply for the Paycheck Protection Program (PPP)\n## Key release timing and eligibility notes\n## Step 1: Complete the government PPP application form\n## Step 2: Use the ProService-provided loan amount and forms\n## Step 3: Confirm your lender’s PPP application process\n## FAQs: PPP application information","[{\"question\":\"What are the main reasons PPP applications get delayed or rejected?\",\"answer\":\"Applications are delayed or rejected due to missing or incomplete information on the application form or missing documentation. Complete all required fields and provide the requested items in your submission packet.\"},{\"question\":\"What data is included in the ProService system for PPP calculations?\",\"answer\":\"Included data covers salary, wages, commissions or similar compensation; cash tips; qualified leave payments (vacation, parental, family, medical, or sick leave); separation-related allowances; and payments required for group health care benefits such as health insurance premiums.\"},{\"question\":\"What data is not included in the PPP data calculation?\",\"answer\":\"Federal taxes are excluded, including payroll and income taxes. Wage-related insurance premiums such as workers’ compensation, temporary disability, and EPLI are not included, as well as 1099/independent contractors and employer retirement contributions. The guidance notes SUTA was unclear and is treated as a small estimate so it does not prevent approval based on submitted data.\"}]","ProService Hawaii Client Instructions - How to Apply for the Paycheck Protection Program (PPP) | PDF",1789837234]