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Responsibilities cover proactive handling of Professional Indemnity, Medical Malpractice, and Healthcare claims from FNOL through settlement, including coverage, legal liability, and quantum analysis, plus effective reserving and pursuit of third-party recoveries to reduce claims leakage. The position supports the wider claims function, manages administrative duties, and works across Claims, Underwriting, Finance, IT, and Products under applicable legal and statutory requirements.","Job description  \nJob title  \nEmployment type  \nReporting to  \nWorking hours  \nLocation  \nSalary  \nBonus  \nProperty/General Liability Claims Adjuster Full-Time | Permanent  \nClaims Manager/Claims Director  \n9.30am – 5.30pm-Monday to Friday (Role requires out of hours work and potential travel)  \n85 Gracechurch Street, London EC3V 0AA £ Competitive  \nDiscretionary Bonus Plan  \nCFC Benefits include 25 days holiday, Private medical insurance (plus dental and Optical cashback benefit), Life insurance scheme, Income protection scheme, Pension plan, Season ticket loan, Subsidised gym membership, 24/7 employee assistance programme and dress down Fridays. CFC social events include summer party weekend, Halloween and Christmas parties.  \nAbout CFC  \nCFC is a specialist insurance provider and a pioneer in emerging risk. With a track record of disrupting inefficient insurance markets, CFC uses proprietary technology to deliver high-quality products to market faster than the competition while making it easier for brokers to do business. Our broad range of commercial insurance products are purpose-built for today’s risks, and we aim to give our customers everything they need in one, easy-to-understand policy.  \nHeadquartered in London and backed by Lloyd’s, CFC serves more than 70,000 businesses in over 80 countries. We’re privately held and growing faster than any of our competitors in the market.  \nAlthough insurance is a serious business, our culture isn’t too corporate and we never take ourselves too seriously. We are ‘one-team’ and enjoy a culture of openness and encouragement. We invest heavily in the learning and development of our people and enjoy a fast paced working atmosphere that is friendly, supportive, and fun.  \nRole definition  \nA Claims Adjuster is required to further strengthen CFC’s claims team and to ensure that CFC continues to deliver a high quality claims service to policyholders, brokers, underwriters and capacity providers. Seeking a conscientious and hardworking claims professional with experience in  \nProfessional Indemnity (PI), Medical Malpractice and Healthcare claims across multiple jurisdictions including the United States, Canada, Australia, United Kingdom and Europe.  \nThe role of the Claims Adjuster will involve working closely with CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations.  \nKey responsibilities & Accountabilities  \n􀁸 Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to Treating Customers Fairly (TCF) and Conduct Risk.  \n􀁸 Proactively handle PI, Medical Malpractice and Healthcare claims in accordance with CFC Claims Handling Guidelines from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of CFC’s delegated authorities.  \n􀁸 Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.  \n􀁸 Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.  \n􀁸 The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.  \n􀁸 Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines.  \n􀁸 General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.  \n􀁸 Support to the Claims Director and claims team on an ongoing basis; and working closely with underwriters, attending underwriting meetings as appropriate, p","cbCaiiEPUh6H8uNX","https://ap.wps.com/l/cbCaiiEPUh6H8uNX","pdf",251895,3,"English","en",105,"# Role definition\n## Key responsibilities & Accountabilities\n## Skills & Ability\n## Knowledge & Experience\n## Education & qualifications\n## Our Core Values","[{\"question\":\"What does a Claims Adjuster at CFC need to handle?\",\"answer\":\"The role focuses on proactive handling of Professional Indemnity (PI), Medical Malpractice, and Healthcare claims, from FNOL to settlement, including coverage, legal liability, and quantum analysis.\"},{\"question\":\"What are the core responsibilities related to claims handling?\",\"answer\":\"Responsibilities include ensuring effective TPA service under SLAs and binding authority agreements, accurate reserving, pursuing third-party recoveries, and reducing claims leakage while maintaining strong customer service.\"},{\"question\":\"What experience and skills are required for the position?\",\"answer\":\"CFC seeks 3–5 years of insurer claims handling experience in the Lloyd’s/London market, strong communication and organizational skills, the ability to work under pressure, solid understanding of policy wordings, and good computer skills.\"}]","Property/General Liability Claims Adjuster - Job Description | PDF",1789351069,{"code":4,"msg":75,"data":76},"ok",{"site_id":69,"language":68,"slug":77,"title":59,"keywords":78,"description":60,"schema_data":79,"social_meta":134,"head_meta":136,"extra_data":138,"updated_unix":139},"propertygeneral-liability-claims-adjuster-job-description","",{"@graph":80,"@context":133},[81,96,116],{"@type":82,"itemListElement":83},"BreadcrumbList",[84,88,91,93],{"item":85,"name":86,"@type":87,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":89,"name":10,"@type":87,"position":90},"https://docshare.wps.com/template/",2,{"item":92,"name":16,"@type":87,"position":66},"https://docshare.wps.com/template/resumes/",{"item":94,"name":59,"@type":87,"position":95},"https://docshare.wps.com/template/propertygeneral-liability-claims-adjuster-job-description/261280/",4,{"url":94,"name":59,"@type":97,"image":98,"author":103,"headline":59,"publisher":105,"fileFormat":108,"inLanguage":68,"description":60,"dateModified":109,"datePublished":110,"encodingFormat":108,"isAccessibleForFree":111,"interactionStatistic":112},"DigitalDocument",{"url":99,"@type":100,"width":101,"height":102},"https://docshare.wps.com/thumbnails/propertygeneral-liability-claims-adjuster-job-description/261280.png","ImageObject",442,249,{"name":57,"@type":104},"Person",{"url":85,"name":106,"@type":107},"DocShare","Organization","application/pdf","2026-10-01","2026-09-14",true,{"@type":113,"interactionType":114,"userInteractionCount":47},"InteractionCounter",{"@type":115},"ViewAction",{"@type":117,"mainEntity":118},"FAQPage",[119,125,129],{"name":120,"@type":121,"acceptedAnswer":122},"What does a Claims Adjuster at CFC need to handle?","Question",{"text":123,"@type":124},"The role focuses on proactive handling of Professional Indemnity (PI), Medical Malpractice, and Healthcare claims, from FNOL to settlement, including coverage, legal liability, and quantum analysis.","Answer",{"name":126,"@type":121,"acceptedAnswer":127},"What are the core responsibilities related to claims handling?",{"text":128,"@type":124},"Responsibilities include ensuring effective TPA service under SLAs and binding authority agreements, accurate reserving, pursuing third-party recoveries, and reducing claims leakage while maintaining strong customer service.",{"name":130,"@type":121,"acceptedAnswer":131},"What experience and skills are required for the position?",{"text":132,"@type":124},"CFC seeks 3–5 years of insurer claims handling experience in the Lloyd’s/London market, strong communication and organizational skills, the ability to work under pressure, solid understanding of policy wordings, and good computer skills.","https://schema.org",{"og:url":94,"og:type":135,"og:title":59,"og:site_name":106,"og:description":60},"article",{"robots":137,"canonical":94},"index,follow",{"doc_id":55,"site_id":69},1790686794]