[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-243600-105":53,"doc-detail-243600-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","property-management-system-buyers-guide-2021-edition","Property Management System Buyer’s Guide - 2021 Edition","","A 2021 Property Management System buyer’s guide explains what a PMS is and how it helps owners coordinate reservations, availability, payments, check-in/out workflows, and reporting from a single central system. It details key benefits such as reducing guest friction, increasing efficiency, saving time, improving inventory and administrative management, and enabling connected apps that integrate with other hotel technologies. The guide also covers 2021 trends (integration, cloud/open APIs, mobility, personalization) and practical buying advice, including features to look for, pricing and implementation guidance, success measurement, and vendor RFP/scorecard support.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/property-management-system-buyers-guide-2021-edition/243600/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/property-management-system-buyers-guide-2021-edition/243600.png","ImageObject",442,249,{"name":88,"@type":89},"Nguyễn Văn Học","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":8},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What does a property management system (PMS) do for hotel operators?","Question",{"text":108,"@type":109},"A PMS is a centralized software suite used to manage reservations, availability, payments, and reporting. It supports guest check-in/check-out, updates reservation changes, and helps schedule housekeeping or maintenance events.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are the key benefits of using a PMS?",{"text":113,"@type":109},"The guide highlights reducing guest friction through better preferences and communications, improving efficiency by integrating systems, and saving time by avoiding costly mistakes. It also supports inventory and administrative improvements across hotel operations.",{"name":115,"@type":106,"acceptedAnswer":116},"Which 2021 trends influence modern PMS buying decisions?",{"text":117,"@type":109},"The guide points to systems integration driven by cloud technology and open APIs, enhanced mobility for contactless workflows, and service personalization enabled by integration and mobile access.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},243600,1791734254,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":8,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":141},1374402739827,"https://ap-avatar.wpscdn.com/avatar/14000c97e7351f1a627?x-image-process=image/resize,m_fixed,w_180,h_180&k=1787885694763230660","The Ultimate Guide to Property Management Systems  \n2021 EDITION  \nNEW  \nFREE TEMPLATE INSIDE  \nFree RFP template to simplify your search and help you find the best fitforyour hotels.  \nSPONSORED BY  \n2021 EDITION  \nPROPERTY MANAGEMENT SYSTEM buyer’s guide  \nA free and simple guide by  \n1 /  \nCategory Overview  \nWhat is a property management system?  \nWhat are the key benefits?  \nWhat are the “jobs-to-be-done”?  \n2021 Look-forwards: Trends & predictions  \nBuying Advice & Recommendations  \nKey features  \nSide-by-side product comparisons Vendor RFP & Scorecard Toolkit Top Rated Vendors  \nWhat hoteliers are saying Critical integrations  \nCreated in collaboration with  \ntable of  \ncontents  \n2 /  \nNEW  \n3 / Buying Advice & Recommendations  \nSmart buyer questions to ask vendors  \nPricing & implementation guidance  \nHow to measure success  \nHow to convince ownership + ROI calculator Hotelier success stories  \nRecommended reading  \n“  \nAs digital transformation continues to disrupt the hospitality industry, Hotel Tech Report aims to educate hotel owners, investors, operators and employees through engaging content, crowd sourced insights and data driven recommendations to make better business decisions, faster.  \n“  \nAdam Hollander  \nCo-Founder  \nJordan Hollander  \nCo-Founder  \nCATEGORY OVERVIEW  \nWHAT ISA  \nPROPERTY MANAGEMENT  \nSYSTEM?  \nCATEGORY OVERVIEW  \nAA property management system (PMS) is a software suite that property owners use to  \nmanage their business by coordinating reservations, availability, payments, and reporting in one central place. The PMS allows property owners to check-in and check-out guests, see room availability, make adjustments to existing reservations, and schedule housekeeping or maintenance events. With a central system, hoteliers can better manage and monitor the key metrics needed to run their business (e.g. average daily rate, occupancy, and RevPAR) .  \nHotel Tech Report | 2021 Property Management System Buyer’s Guide  \nCATEGORY OVERVIEW  \nWhat are the  \nKEy benefits of A PROPERTY MANAGEMENT SYSTEM?  \n1Reduce Guest Friction  \nA PMS improves your relationship with your guests by helping you remember customer preferences, accommodate customer requests (eg. splitting folios), and communicate with your guests before and after their stay. The right PMS can improve the customer experience by reducing errors like overbookings, and improve occupancy rates by connecting your available inventory to your booking engine and channel managers.  \nwmaRkeesvyoeunmueore money by letting you adjust your rates quickly-across all  \nof your channels based on market conditions.  \n3Save  \nTime, Increase E!ciency  \nIf you are using multiple systems that don’t talk to each other very well, an integrated PMS will save you valuable hours of time each week and save you from costly or embarrassing mistakes.  \nHotel Tech Report | 2021 Property Management System Buyer’s Guide  \nCATEGORY OVERVIEW  \nWhat are the  \n3 most important jobs to Be Done  \n\n| Inventory Management\u003Cbr>A PMS helps you accurately keep track of guest reservations, rates and availability, and\u003Cbr>will speak to your channel manager and booking engine-you can list all of your available\u003Cbr>inventory all of the time and any inventory changes can be automatically updated across\u003Cbr> all of your channels.  |  |  |\n| --- | --- | --- |\n| Reduce Administrative Tasks\u003Cbr>In addition to preventing mistakes that can ruin a guest’s experience, a PMS can also enable hotel owners to focus more on their guests and spend less time on manual or administrative tasks. |  |  |\n| Connected Apps\u003Cbr>The PMS is essentially the core operating system of the hotel industry. It’s the central source of truth that powers all other 3rd party applications such as guest messaging software, revenue management systems and accounting/reporting software. The PMSis the glue that makes all other apps work. |  |  |\n\nHotel Tech Report | 2021 Property Management System Buyer’s Guide  \nCATEGORY OVERVIEW  \n 2021 T","cbCaifIoFQAPnGwy","https://ap.wps.com/l/cbCaifIoFQAPnGwy","pdf",5557375,24,"English","# Category Overview\n## What is a property management system?\n## Key benefits\n## Jobs-to-be-done\n## 2021 Trends and Developments\n# Buying Advice & Recommendations\n## Smart buyer questions\n## What features to look for\n## Pricing & implementation guidance\n## How to measure success\n## Vendor RFP & Scorecard Toolkit","[{\"question\":\"What does a property management system (PMS) do for hotel operators?\",\"answer\":\"A PMS is a centralized software suite used to manage reservations, availability, payments, and reporting. It supports guest check-in/check-out, updates reservation changes, and helps schedule housekeeping or maintenance events.\"},{\"question\":\"What are the key benefits of using a PMS?\",\"answer\":\"The guide highlights reducing guest friction through better preferences and communications, improving efficiency by integrating systems, and saving time by avoiding costly mistakes. It also supports inventory and administrative improvements across hotel operations.\"},{\"question\":\"Which 2021 trends influence modern PMS buying decisions?\",\"answer\":\"The guide points to systems integration driven by cloud technology and open APIs, enhanced mobility for contactless workflows, and service personalization enabled by integration and mobile access.\"}]","Property Management System Buyer’s Guide - 2021 Edition | PDF",1789206179,8]