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It sets out governance structures and operational expectations through clauses covering appointment, duration, duties, restrictions, skills transfer, exit strategy, authority, management committee arrangements, and performance measurement via KPIs. It further governs management fees, leasing commission, operating expenses, expenditure, conflict of interests, access to records, document management, confidentiality, breach, arbitration, notices, severability, and whole agreement terms.","Index\nPROPERTY MANAGEMENT AGREEMENT\nno\tCLAUSE HEADINGS\tPAGE\n\u0013 TOC \\t \"LEVEL1,1,Part,1\" \u00141\tPARTIES\t\u0013 PAGEREF _Toc192834614 \\h \u00141\u0015\n2\tINTERPRETATION\t\u0013 PAGEREF _Toc192834615 \\h \u00141\u0015\n3\tINTRODUCTION\t\u0013 PAGEREF _Toc192834616 \\h \u00147\u0015\n4\tAPPOINTMENT\t\u0013 PAGEREF _Toc192834617 \\h \u00148\u0015\n5\tduration\t\u0013 PAGEREF _Toc192834618 \\h \u00148\u0015\n6\tBEE STATUS\t\u0013 PAGEREF _Toc192834619 \\h \u00148\u0015\n7\tDUTIES OF PROPERTY MANAGEMENT AGENT AND GENERAL RESTRICTIONS\t\u0013 PAGEREF _Toc192834620 \\h \u00149\u0015\n8 \tSKILLS TRANSFER REQUIREMENTS\t20\n9\tEXIT STRATEGY & TRANSITION PLAN\t20\n10\tADVERTISING PORTFOLIO RIGHTS, LEASE AGREEMENT & MANAGEMENT\t21\n11.\tAUTHORITY OF PROPERTY MANAGEMENT AGENT\t\u0013 PAGEREF _Toc192834621 \\h \u001422\u0015\n12.\tMANAGEMENT COMMITTEE\t\u0013 PAGEREF _Toc192834622 \\h \u001424\u0015\n13.\tKey Performance Indicators (kpi)\t\u0013 PAGEREF _Toc192834623 \\h \u001424\u0015\n14.\tMANAGEMENT FEE AND leasing COMMISSION\t\u0013 PAGEREF _Toc192834624 \\h \u001425\u0015\n15.\tEXPENDITURE\t\u0013 PAGEREF _Toc192834625 \\h \u001427\u0015\n16.\tconflict of interests\t\u0013 PAGEREF _Toc192834626 \\h \u001427\u0015\n17.\tACCESS TO RECORDS\t\u0013 PAGEREF _Toc192834627 \\h \u001428\u0015\n18.\tDOCUMENTS MANAGEMENT\t\u0013 PAGEREF _Toc192834628 \\h \u001428\u0015\n19.\tCONFIDENTIALITY\t\u0013 PAGEREF _Toc192834629 \\h \u001429\u0015\n20.\tBREACH\t\u0013 PAGEREF _Toc192834630 \\h \u001429\u0015\n21.\tarbitration\t\u0013 PAGEREF _Toc192834631 \\h \u001431\u0015\n22.\tNOTICES AND DOMICILIA\t\u0013 PAGEREF _Toc192834632 \\h \u001433\u0015\n23.\tSEVERABILITY\t\u0013 PAGEREF _Toc192834633 \\h \u001434\u0015\n24.\tWHOLE AGREEMENT\t\u0013 PAGEREF _Toc192834634 \\h \u001435\u0015\n25.\tCESSION and assignment\t\u0013 PAGEREF _Toc192834635 \\h \u001435\u0015\n26.\tVARIATION\t\u0013 PAGEREF _Toc192834636 \\h \u001435\u0015\n27.\tRELAXATION\t\u0013 PAGEREF _Toc192834637 \\h \u001436\u0015\n28.\tcosts\t\u0013 PAGEREF _Toc192834638 \\h \u001436\u0015\n29.\tsignature\t\u0013 PAGEREF _Toc192834639 \\h \u001436\u0015\n\u0015\nno\t\tschedule\nMANAGEMENT FEES\t\t\t\t\t\t\t\t\tSCHEDULE 1\nLIST OF PROPERTIES\t\t\t\t\t\t\t\t\tSCHEDULE 2\nAD HOC PROFESSIONAL SERVICES\t\t\t\t\tSCHEDULE 3\nKPI’S\t\t\t\t\t\t\t\t\t\t\t\tSCHEDULE 4\nPROPERTY MANAGEMENT\nFACILITIES MANAGEMENT\nPARTIES\nThe Parties to this Agreement are –\nPRASA, acting through its PRASA CRES division; and\nPROPERTY MANAGEMENT AGENT.\nThe Parties agree as set out below.\nINTERPRETATION\nIn this Agreement, unless inconsistent with or otherwise indicated by the context –\n“Agreement” means the agreement as set out in this document, including all appendixes hereto;\n“Auditors” means the duly appointed auditors of PRASA CRES from time to time;\n“BBBEE Act” means the Broad-Based Black Economic Empowerment Act, No. 53 of 2003 (as amended or substituted from time to time);\n“Black Person” shall have the meaning ascribed to it under Code 000 of the Codes, being African, Coloured or Indian persons who are natural persons and citizens of the Republic of South Africa by birth, descent or naturalisation;\nBusiness Day” means a day which is not a Saturday, Sunday or an official public holiday in the Republic of South Africa;\n“Codes” means the Department of Trade and Industry’s Broad-Based BEE Codes of Good Practice issued in terms of the BBBEE Act (as amended or substituted from time to time);\n“On Site Employees” means  employees duly employed by PROPERTY MANAGEMENT AGENT that directly work on the Managed portfolio including staff transferred to PRASA in terms of section 197 of the Labour Act, no 66 of 1995, whose  costs are recovered from PRASA CRES as provided in clause 7.5.6;\n“External Broker” means an independent broker holding a valid and current fidelity fund certificate in terms of the Estate Agency Affairs Act, No. 112 of 1976 who submits a leasing proposal for vacant space in the managed portfolios to PROPERTY MANAGEMENT AGENT or PRASA CRES;\n“Financial Year” means PRASA CRES financial year end, being 01 April to 31 March or such other financial year end as PRASA CRES may advise in writing from time to time;\n\"Property Management Agent\" means a duly appointed entity responsible for overseeing the day-to-day operations, maintenance, leasing, tenant relations, and financial management of the property on behalf of PRASA CRES. The Property Management Agent's duties may include but are not limited to rent collection, lease administration, property maintenance, tenant co","cbCaiaeuVtoi3RzM","https://ap.wps.com/l/cbCaiaeuVtoi3RzM","docx",112648,45,"English","en",105,"# Property Management Agreement\n## Parties\n## Interpretation\n## Introduction\n## Appointment\n## Duration\n## Duties of Property Management Agent and General Restrictions\n## Skills Transfer Requirements\n## Exit Strategy & Transition Plan\n## Advertising Portfolio Rights, Lease Agreement & Management\n## Authority of Property Management Agent\n## Management Committee\n## Key Performance Indicators (KPI)\n## Management Fee and Leasing Commission\n## Expenditure\n## Conflict of Interests\n## Access to Records\n## Documents Management\n## Confidentiality\n## Breach\n## Arbitration\n## Notices and Domicilia\n## Severability\n## Whole Agreement\n## Cession and Assignment\n## Variation\n## Relaxation\n## Costs\n## Signature","[{\"question\":\"Who are the parties to the Property Management Agreement?\",\"answer\":\"The parties are PRASA, acting through its PRASA CRES division, and the Property Management Agent. The agreement records that the parties agree as set out within the document.\"},{\"question\":\"What does “Interpretation” cover in the agreement?\",\"answer\":\"The interpretation section establishes how terms are defined and applied across the agreement. It includes definitions for key concepts such as “Agreement,” “Auditors,” “Financial Year,” and “Key Performance Indicators (KPI).”\"},{\"question\":\"How are management performance and fees handled under the agreement?\",\"answer\":\"Performance is evaluated using Key Performance Indicators (KPI) referenced in the relevant clauses and Schedule 4. Management fees and leasing commission are governed by the clauses addressing Management Fee and Leasing Commission, supported by Schedule 1 for management fees and related schedules.\"}]","PROPERTY MANAGEMENT AGREEMENT - MANAGEMENT FEES SCHEDULE 1 | DOCX",1788244339,16,{"code":4,"msg":31,"data":32},"ok",{"site_id":24,"language":23,"slug":33,"title":14,"keywords":34,"description":15,"schema_data":35,"social_meta":86,"head_meta":88,"extra_data":90,"updated_unix":28},"property-management-agreement-management-fees-schedule-1","",{"@graph":36,"@context":85},[37,54,68],{"@type":38,"itemListElement":39},"BreadcrumbList",[40,44,48,51],{"item":41,"name":42,"@type":43,"position":11},"https://docshare.wps.com","Home","ListItem",{"item":45,"name":46,"@type":43,"position":47},"https://docshare.wps.com/template/","Template",2,{"item":49,"name":13,"@type":43,"position":50},"https://docshare.wps.com/template/invoices/",3,{"item":52,"name":14,"@type":43,"position":53},"https://docshare.wps.com/template/property-management-agreement-management-fees-schedule-1/169070/",4,{"url":52,"name":14,"@type":55,"author":56,"headline":14,"publisher":58,"fileFormat":61,"inLanguage":23,"description":15,"dateModified":62,"datePublished":62,"encodingFormat":61,"isAccessibleForFree":63,"interactionStatistic":64},"DigitalDocument",{"name":9,"@type":57},"Person",{"url":41,"name":59,"@type":60},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-01",true,{"@type":65,"interactionType":66,"userInteractionCount":4},"InteractionCounter",{"@type":67},"ViewAction",{"@type":69,"mainEntity":70},"FAQPage",[71,77,81],{"name":72,"@type":73,"acceptedAnswer":74},"Who are the parties to the Property Management Agreement?","Question",{"text":75,"@type":76},"The parties are PRASA, acting through its PRASA CRES division, and the Property Management Agent. The agreement records that the parties agree as set out within the document.","Answer",{"name":78,"@type":73,"acceptedAnswer":79},"What does “Interpretation” cover in the agreement?",{"text":80,"@type":76},"The interpretation section establishes how terms are defined and applied across the agreement. It includes definitions for key concepts such as “Agreement,” “Auditors,” “Financial Year,” and “Key Performance Indicators (KPI).”",{"name":82,"@type":73,"acceptedAnswer":83},"How are management performance and fees handled under the agreement?",{"text":84,"@type":76},"Performance is evaluated using Key Performance Indicators (KPI) referenced in the relevant clauses and Schedule 4. Management fees and leasing commission are governed by the clauses addressing Management Fee and Leasing Commission, supported by Schedule 1 for management fees and related schedules.","https://schema.org",{"og:url":52,"og:type":87,"og:title":14,"og:site_name":59,"og:description":15},"article",{"robots":89,"canonical":52},"index,follow",{"doc_id":7,"site_id":24},{"code":4,"msg":5,"data":92},[93,98,103,106,111,115,120,125,130],{"id":94,"doc_module":11,"doc_module_name":46,"category_name":95,"show_sort_weight":96,"slug":97},11,"Presentations",90,"presentations",{"id":99,"doc_module":11,"doc_module_name":46,"category_name":100,"show_sort_weight":101,"slug":102},12,"Resumes",80,"resumes",{"id":12,"doc_module":11,"doc_module_name":46,"category_name":13,"show_sort_weight":104,"slug":105},70,"invoices",{"id":107,"doc_module":11,"doc_module_name":46,"category_name":108,"show_sort_weight":109,"slug":110},15,"Posters",60,"posters",{"id":29,"doc_module":11,"doc_module_name":46,"category_name":112,"show_sort_weight":113,"slug":114},"Social Media",50,"social-media",{"id":116,"doc_module":11,"doc_module_name":46,"category_name":117,"show_sort_weight":118,"slug":119},17,"Forms",40,"forms",{"id":121,"doc_module":11,"doc_module_name":46,"category_name":122,"show_sort_weight":123,"slug":124},18,"Letters",30,"letters",{"id":126,"doc_module":11,"doc_module_name":46,"category_name":127,"show_sort_weight":128,"slug":129},21,"Paper Templates",5,"papers-templates",{"id":131,"doc_module":11,"doc_module_name":46,"category_name":132,"show_sort_weight":4,"slug":133},158,"General","general-158"]