[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-166167-en":3,"doc-seo-166167-105":29,"detail-sidebar-cat-1-en-105":89},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":11,"category_id":12,"category_name":13,"doc_title":14,"doc_description":15,"doc_content":16,"file_id":17,"file_url":18,"file_type":19,"file_size":20,"view_count":4,"is_deleted":4,"is_public":11,"is_downloadable":11,"audit_status":11,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":27,"seo_description":15,"update_tm":28,"read_time":11},166167,1374402524268,"Berry Peter","https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2",1,18,"Letters","Project Management Communications Plan Template - Guidance","Project communications plan guidance explaining how to identify information needs, define timing, and choose delivery methods across the full project life cycle. It emphasizes reporting the project’s health through accomplishments, upcoming challenges, significant changes, and budget and schedule status. The guidance covers early protocol for active project management, open and timely change management, and documentation of internal and external procedures, decision-making communication, stakeholder information flows, update frequency, and contact list ownership.","Communication Plan Template and Guidance\nThe communication plan identifies who needs what information, when they need the information and how that information is provided. In developing the communication plan; consider how to tell the project story throughout the project life cycle. Communicate the health of the project; accomplishments, upcoming challenges, significant changes, and budget and schedule status.\nEarly on establish a protocol for actively managing the project; maintaining good relationships across functional boundaries, and with consultants, contractors, outside agencies, etc. is critical to the project’s success. Stress the importance of timely change management and communicating project information openly, clearly, concisely, and timely.\nAs an element of the Project Management Plan, develop a project specific communication plan that addresses the appropriate key points listed below. In addition, the tables are one example of how communication methods, frequency, timing, etc. can be documented both internally and externally in a simple matrix format. Define the level of detail based on the needs of your project.\nKey Points:\nReview office policies and procedures for external and internal communications; including document management policies, procedures or tools. Document any project specific procedures.\nDescribe how decisions are made (Operating Guidelines) and how those decisions are communicated internally and externally.\nDocument how project information (i.e. schedule, budget, risk, change) is communicated with stakeholders, executives, the public, other agencies, specialty groups, HQ, consultants, contractors, etc.\nDescribe the frequency of updates and method of communication (email, phone, web, etc.).\nDevelop an internal/external contact list and identify who is responsible for maintaining the list. A contact list created in a database or spreadsheet that includes major deliverables or contacts is easily sorted to identify who needs what information.\nExternal Communication\nPublic Communications Tools and Tasks\nIdentify local, other states, federal agencies or officials, stakeholders, the general public or others who have interest in the project. This may include commuters, pedestrians, special interest groups, local businesses, local media, bicycle clubs, etc.\nIdentify methods for external project communications; such as the Gray Notebook, web pages, reports, etc.\nDevelop key messages or a basic overview of the project including the benefits and other messages important through the life of the project or phase. They may appear on project web pages, email alerts, newsletters, press releases, etc.\nInternal Communication\nOperating Guidelines\nDevelop a method for capturing lessons learned.\nIdentify the time, frequency and location of project team meetings.\nIdentify who is responsible for setting the agenda, taking notes and identifying who should attend.\nTeam Protocol\nIdentify key decision makers and authority levels by position.\nIdentify specialty groups and others who are involved in the project. Determine the need for an Internal Scope of Work agreement.\nDocument communication methods with specialty groups, HQ, consultants, contractors, etc. Including how services are secured and agreed upon milestones, this may be addressed in the Scope of Work agreement.\nIdentify a document management (including email) protocol for sharing, storing and archiving project documents.  For example; project documents will be stored in a common project folder on the office “g” drive. Identify a responsible party.\nReporting\nIdentify required reports, such as the confidence report and construction status reports. Other examples include quarterly reports, monthly progress payments, consultant invoice reports, etc.\nIdentify who is responsible for ensuring the reports are prepared and distributed on time.\nIdentify how often the project management plan is updated, who is responsible for updating it, and how updates will be distributed","cbCaivyndFRAcF5p","https://ap.wps.com/l/cbCaivyndFRAcF5p","docx",43530,3,"English","en",105,"# Key Points\n## External Communication\n## Public Communications Tools and Tasks\n## Internal Communication\n## Operating Guidelines\n## Team Protocol\n## Reporting","[{\"question\":\"What does a project communications plan define?\",\"answer\":\"It identifies who needs what information, when they need it, and how that information is provided throughout the project life cycle.\"},{\"question\":\"How should external project communications be handled?\",\"answer\":\"Identify the public and interested parties, define communication tools and tasks, and develop key messages that can be used across web, email alerts, newsletters, and press releases.\"},{\"question\":\"What internal communication elements must be specified?\",\"answer\":\"Operating guidelines for lessons learned, meeting timing and locations, agenda and note-taking responsibility, decision maker authority levels, team protocols, and a document management protocol for sharing, storing, and archiving project documents.\"}]","Project Management Communications Plan Template - 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