[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-249718-105":53,"doc-detail-249718-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","process-mapping-reference-guide-easy-how-to","Process Mapping Reference Guide - easy how to","","A practical guide to creating process maps that clearly show a sequence of events or steps, supporting standard work and continuous improvement. It explains how to build both current-state and future-state views, and specifies what to include in every map: defined start/end, process owner, customer value, throughput, timing, involved teams, symbols for steps and decisions, improvement opportunities, and resources. 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There are several types of process maps; however, there is no wrong way to do a map. Maps are great visual aids that enable members of the team to understand and achieve standard work and continuous improvement. You will want to create a current state map first and use your opportunities for improvement marks to help with the future state.  \nTry to include the following in every type of Process Map you create:  \n1. Defined start and end  \n2. Process owner  \n3. Customer of process and what steps they value  \n4. Throughput—how many things are done that add value. Such as how many permits in a year?  \n5. The time it takes for each step & for the process as a whole  \n6. Number of people and teams involved in the process  \n7. Boxes for steps and diamonds for decisions  \n8. Opportunities for improvement or “Kaizens burst”  \n9. Number of resources involved in the process—people, technology, permit  \n10. What is the outcome or what is success?  \nTYPE OF PROCESS MAPS  \nSwim-Lane Diagram  \nHigh-Level Process Map  \nPROCESS MAPPING REFERENCE GUIDE  \nEASY “HOW TO” USING STICKY NOTES  \nCreate a map by using post-it notes on a large roll of paper. Use different color post-it notes for action steps vs. decisions. It may be helpful to use a post-it note as a square for action steps and a diamond for decisions points. Each post-it note should represent a different step in the process.  \nWhen your team has documented your current process, review all the steps looking for:  \n• Duplication of steps  \n• The 8 wastes or “UWITDMOP”  \n• Value added vs. non-value added steps. Remember: the CUSTOMER defines value, not you  \n• Where are the opportunities to improve the process?  \n• Mark these opportunities to help create your future state.  \nHELPFUL HINTS  \n• You’re not going to break anything! Create the map in a spreadsheet, document, or using a fancy drawing tool like Microsoft Visio.  \n• Or sticky notes work well to get teammates out of their chairs!  \n• There’s no wrong way to do a map, it’s important to ensure it’s accurate & you identify opportunities to improve your service delivery.","cbCaifLTKjIEsTcv","https://ap.wps.com/l/cbCaifLTKjIEsTcv","pdf",487046,"English","# Overview\n# Types of Process Maps\n## Swim-Lane Diagram\n## High-Level Process Map\n# Easy “How To” Using Sticky Notes\n# Helpful Hints","[{\"question\":\"What is a process map used for?\",\"answer\":\"A process map is a diagram that visually displays steps in a process, helping teams understand standard work and identify opportunities for continuous improvement.\"},{\"question\":\"What elements should be included in every process map?\",\"answer\":\"Each map should define start and end, name a process owner, show customer value, include throughput and timing, identify teams and people involved, use boxes and diamonds for steps and decisions, list improvement opportunities, and state the desired outcome or success.\"},{\"question\":\"How can a process map be created using sticky notes?\",\"answer\":\"Use different color sticky notes for action steps versus decisions, with each sticky note representing a distinct step. Action steps can use square notes and decision points can use diamond-shaped notes, built on a large paper roll.\"}]","Process Mapping Reference Guide - easy how to | PDF",1789252877]