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The policy outlines governance and leadership expectations under the National Quality Standard and relevant Education and Care Services National Regulations, including required policies, record confidentiality, and secure storage. It sets procedures for collecting, handling, holding, accessing, and disposing of information and files only by legally authorized persons, and addresses obligations under the Privacy Act 1988 (Cth) and Notifiable Data Breaches scheme.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/privacy-and-confidentiality-policy-mroshc-guidance/354384/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/privacy-and-confidentiality-policy-mroshc-guidance/354384.png","ImageObject",442,249,{"name":88,"@type":89},"Margaret","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-12","2026-09-22",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",8,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of the Privacy and Confidentiality Policy for the OSHC Service?","Question",{"text":109,"@type":110},"To ensure confidentiality of information and files for children, families, staff, and visitors is upheld at all times, with secure storage and controlled access by legally authorized people.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What does the policy require regarding staff handling of personal and sensitive information?",{"text":114,"@type":110},"All staff must maintain confidentiality of personal and sensitive information to build trusting relationships with families.",{"name":116,"@type":107,"acceptedAnswer":117},"How does the policy address data breaches under Australian privacy requirements?",{"text":118,"@type":110},"It references the Notifiable Data Breaches scheme, requiring assessment of suspected breaches and notice to the Office of the Australian Information Commissioner and affected individuals when breaches are likely to result in serious harm.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},354384,1791297132,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":30,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":141},137451207643,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","PRIVACY AND CONFIDENTIALITY POLICY  \nPrivacy is acknowledged as a fundamental human right. Our Out of School Hours Care (OSHC) Service hasan ethical and legal responsibility to protect the privacy and confidentiality of children, individuals and families as outlined in the Early Childhood Code of Ethics, Education and Care Services National Regulations and the Privacy Act 1988 (Cth) . The right to privacy of all children, their families, and educators and staff of the OSHC Service will be upheld and respected, whilst ensuring that all children have access to high quality early years care and education. All staff members will maintain confidentiality of personal and sensitive information to foster positive trusting relationships with families.  \nNATIONAL QUALITY STANDARD (NQS)  \n\n| QUALITY AREA 7: GOVERNANCE AND LEADERSHIP |  |  |\n| --- | --- | --- |\n| 7.1 | Governance | Governance supports the operation of a quality service |\n| 7.1.1 | Service philosophy and purposes | A statement of philosophy guides all aspects of the service’s operations. |\n| 7.1.2 | Management Systems | Systems are in place to manage risk and enable the effective management and operation of a quality service. |\n| 7.1.3 | Roles and Responsibilities | Roles and responsibilities are clearly defined and understood and support effective decision-making and operation of the service. |\n| 7.2 | Leadership | Effective leadership builds and promotes a positive organisational culture and professional learning community. |\n\n\n| EDUCATION AND CARE SERVICES NATIONAL REGULATIONS |  |\n| --- | --- |\n| 168 | Education and care services must have policies and procedures |\n| 170 | Policies and procedures to be followed |\n| 171 | Policies and procedures to be kept available |\n| 172 | Notification of change to policies or procedure |\n| 177 | Prescribed enrolment and other documents to be kept by approved provider |\n| 181 | Confidentiality of records kept by approved provider |\n| 183 | Storage of records and other documents |\n\n\n| 184 | Storage of records after service approval transferred |\n| --- | --- |\n\nRELATED LEGISLATION  \n\n| Child Care Subsidy Secretary’s Rules 2017 | Family Law Act 1975 |\n| --- | --- |\n| A New Tax System (Family Assistance) Act 1999 | Child Care Subsidy Minister’s Rules 2017 |\n| Privacy Act 1988 (the Act) |  |\n| Family Assistance Law – Incorporating all related legislation as identified within the Child Care Provider Handbook [https://www.education.gov.au/early-childhood/resources/child-care-provider-handbook](https://www.education.gov.au/early-childhood/resources/child-care-provider-handbook) |  |\n\nRELATED POLICIES  \n\n| Dealing with Complaints Policy\u003Cbr>Enrolment Policy\u003Cbr>Governance Policy\u003Cbr>Safe Use of Digital Technologies and Online Environments Policy | Interaction with Children, Family and Staff Policy Orientation of Families Policy\u003Cbr>Payment of Fees Policy\u003Cbr>Record Keeping and Retention Policy |\n| --- | --- |\n\nPURPOSE  \nTo ensure that the confidentiality of information and files relating to the children, families, staff, and visitors using the OSHC Service is upheld at all times. We aim to protect the privacy and confidentiality of all information and records about individual children, families, educators, staff and management by ensuring continuous review and improvement on our current systems, storage, and methods of disposal of records. We will ensure that all records and information are held in a secure place and are only retrieved by or released to people who have a legal right to access this information. Our OSHC Service takes data integrity very seriously, we strive to ensure all records and data is protected from unauthorised access and that it is available to authorised persons when needed. This policy provides procedures to ensure data is stored, used and accessed in accordance with relevant policies and procedures-for example Enrolment Policy, CCS Account policy.  \nOur Service adopts and aligns with the National Model Code and guideline","cbCaihvPt1QuGehl","https://ap.wps.com/l/cbCaihvPt1QuGehl","pdf",420884,"English","# National Quality Standard (NQS)\n## Quality Area 7: Governance and Leadership\n# Education and Care Services National Regulations\n## Confidentiality and storage of records\n# Related legislation\n# Related policies\n# Purpose\n# Scope\n# Implementation","[{\"question\":\"What is the purpose of the Privacy and Confidentiality Policy for the OSHC Service?\",\"answer\":\"To ensure confidentiality of information and files for children, families, staff, and visitors is upheld at all times, with secure storage and controlled access by legally authorized people.\"},{\"question\":\"What does the policy require regarding staff handling of personal and sensitive information?\",\"answer\":\"All staff must maintain confidentiality of personal and sensitive information to build trusting relationships with families.\"},{\"question\":\"How does the policy address data breaches under Australian privacy requirements?\",\"answer\":\"It references the Notifiable Data Breaches scheme, requiring assessment of suspected breaches and notice to the Office of the Australian Information Commissioner and affected individuals when breaches are likely to result in serious harm.\"}]","Privacy and Confidentiality Policy - MROSHC - Guidance | PDF",1790110381,6]