[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-287334-105":53,"doc-detail-287334-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","prior-authorization-initiate-a-pa-process","Prior Authorization - Initiate a PA Process","","Process guidance for initiating Prior Authorizations through RxBenefits. For brand new PAs, it outlines three submission options: electronic online submission to PAHub with attached chart notes, or non-preferred print-and-fax and print-and-email workflows when electronic submission is not possible. For renewals, it explains that portal completion is unavailable and renewals must be faxed to RxBenefits, with physicians retrieving the PA form from the website as needed.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/prior-authorization-initiate-a-pa-process/287334/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/prior-authorization-initiate-a-pa-process/287334.png","ImageObject",442,249,{"name":88,"@type":89},"Chloe Bennett","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-23","2026-09-17",true,{"@type":98,"interactionType":99,"userInteractionCount":9},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the preferred method for initiating a brand new prior authorization?","Question",{"text":108,"@type":109},"Direct physicians to electronically submit the request online. Providers and nurses can submit online and should attach chart notes as supporting documents, then the completed form is sent to the internal review team via PA Hub.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"When should physicians use print and fax for a brand new prior authorization?",{"text":113,"@type":109},"Only when the doctor indicates that electronic submission (Option #1) is not possible. The completed PA form should be faxed to the number on the form.",{"name":115,"@type":106,"acceptedAnswer":116},"How are prior authorization renewals handled?",{"text":117,"@type":109},"Renewals cannot be completed on the portal. Renewals must be faxed to RxBenefits, and physicians can retrieve the PA form from the website if needed.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},287334,1790200483,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":76,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":4},962084925782,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","Process to Initiate a PA with RxBenefits  \nFor a brand new Prior Authorization:  \nOption \\#1 – Direct physicians to electronically submit  \nThis is a preferred method and should be advised as the first option.  \nProviders and nurses can submit a prior authorization request online electronically to: [https://rxb.promptpa.com](https://rxb.promptpa.com. Providers)[. Providers](https://rxb.promptpa.com. Providers) should attach any chart notes as supporting documents. The completed form is sent to our internal review team via PA Hub.  \nOption \\#2 – Direct physicians to print and fax  \nThis is a non-preferred method (as it increases the timeframe on completion) and should only be advised if the doctor indicates that Option \\#1-Electronic Submission is not possible.  \nPhysicians have the option to retrieve the PA Form themselves by visiting our  \nwebsite: [http://rxbenefits.com](http://rxbenefits.com. Member Services)[.](http://rxbenefits.com. Member Services)[ Member Services](http://rxbenefits.com. Member Services) reps can fax or email the forms to the physician if needed. The completed PA Form should be faxed to the number on the form.  \nOption \\#3 – Direct physicians to print and email  \nThis is also a non-preferred method (as it increases the timeframe on completion because an employee of PART must input and create a PAper the information emailed) and should only be advised if the doctor indicates that Option \\#1-Electronic Submission is not possible.  \nPhysicians have the option to retrieve the PA Form themselves by visiting our  \nwebsite: [http://rxbenefits.com.](http://rxbenefits.com. Member Services)[ Member Services](http://rxbenefits.com. Member Services) reps can fax or email the forms to the physician if needed. The completed PA Form should be emailed to [PASUPPORT@RxBenefits.com](PASUPPORT@RxBenefits.com) (this is NOT case sensitive) .  \nFor a RENEWAL of an existing Prior Authorization:  \nDirect physicians to print and fax  \nRenewals cannot be completed on the portal, as only new PAs are created on the portal and Renewals must be faxed to RxBenefits. Physicians have the option to retrieve the PA Form themselves by visiting our website: [http://rxbenefits.com](http://rxbenefits.com. Member Services)[.](http://rxbenefits.com. Member Services)[ Member Services](http://rxbenefits.com. Member Services) reps can fax or email the forms to the physician if needed.","cbCaiku3KHedIJ0T","https://ap.wps.com/l/cbCaiku3KHedIJ0T","pdf",127991,"English","# Process to Initiate a PA with RxBenefits\n## For a brand new Prior Authorization\n## For a RENEWAL of an existing Prior Authorization","[{\"question\":\"What is the preferred method for initiating a brand new prior authorization?\",\"answer\":\"Direct physicians to electronically submit the request online. Providers and nurses can submit online and should attach chart notes as supporting documents, then the completed form is sent to the internal review team via PA Hub.\"},{\"question\":\"When should physicians use print and fax for a brand new prior authorization?\",\"answer\":\"Only when the doctor indicates that electronic submission (Option #1) is not possible. The completed PA form should be faxed to the number on the form.\"},{\"question\":\"How are prior authorization renewals handled?\",\"answer\":\"Renewals cannot be completed on the portal. Renewals must be faxed to RxBenefits, and physicians can retrieve the PA form from the website if needed.\"}]","Prior Authorization - Initiate a PA Process | PDF",1789632167]