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The position oversees day-to-day practice success by managing finance, people, governance, business development, and compliance with statutory and quality requirements, including CQC standards. Key duties include developing business strategy and annual plans, leading continuous improvement, managing contracts, ensuring QOF achievement, coordinating meetings, handling complaints, and delivering effective HR, financial resilience, premises, equipment, and IT governance.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/practice-business-manager-job-description-person-specification-saltash-health-centre/258199/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/practice-business-manager-job-description-person-specification-saltash-health-centre/258199.png","ImageObject",442,249,{"name":88,"@type":89},"Gelato","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the main purpose of the Practice Business Manager role?","Question",{"text":108,"@type":109},"To oversee the success of the practice by leading strategic management of finances, business development goals, people, and governance, ensuring quality, statutory compliance, financial stability, and excellent patient service.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Which key responsibilities relate to compliance and patient service?",{"text":113,"@type":109},"The role ensures QOF targets are met, maintains and complies with CQC regulation and registration, manages complaints effectively, and coordinates practice policies, procedures, and required governance.",{"name":115,"@type":106,"acceptedAnswer":116},"What duties are included in business development and external representation?",{"text":117,"@type":109},"Strategic leadership and representation within the Primary Care Network and with local stakeholders, identifying new funding sources, writing bids, and finding ways to grow patient numbers through efficient working and income generation.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},258199,1790685451,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":76},19241457091524,"https://us-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Practice Business Manager Job Description & Person Specification Saltash Health Centre  \n\n| Job Title | Practice Business Manager |\n| --- | --- |\n| Line Manager | Senior Partner |\n| Accountable to | The Partners |\n| Salary | £40,000- £45,000 per annum (dependant on experience) |\n| Hours per week | 30 – 37.5 hours |\n\n\n| Job Summary |\n| --- |\n| The Practice Business Manager is responsible for overseeing the success of the practice through knowledge of its finances, business development goals, its people and its governance. The PBM will be responsible for developing the business strategy with the partners and for agreeing annual business plans and related action plans for people, finance and partnership working. We believe that the role is pivotal in delivering the services of the future to our community.\u003Cbr>This post will provide strategic leadership to the overall management team and is responsible for ensuring managerial cohesion in line with the strategy and business plan and for providing guidance to the partners and managers in ensuring all elements of the business meet their aims in relation to quality, statutory obligations, financial stability and excellent patient service. It is appropriate for the post holder to manage external contracts for service delivery. |\n\nThe primary and secondary responsibilities for this role are detailed below.  \n\n| Primary Responsibilities |\n| --- |\n| The following are the core responsibilities of the Practice Business Manager which may develop over time. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.\u003Cbr>The PBM is responsible for:\u003Cbr>Organisational\u003Cbr>• Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities\u003Cbr>• Leading change and continuous improvement initiatives\u003Cbr>• Coordinating the reviewing and updating of all practice policies and procedures\u003Cbr>• Developing, implementing and embedding an efficient business resilience plan (BRP) |\n\n• Ensuring the team reach QOF targets (supported by the nursing and administrative leads)  \n• Ensuring the practice maintains and complies with CQC regulation and registration  \n• Managing internal practice meetings  \n• Marketing the practice appropriately  \n• Managing the Patient Participation Group  \n• Managing all complaints effectively, delegating complaint investigations where appropriate  \n• Efficiently manage projects as required to deliver new systems, service delivery and procedures to time and within agreed budgets.  \nBusiness Development  \n• Strategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations.  \n• Identify sources of new funding for projects and / or new ways of working  \n• Write bids for new funding opportunities and / or working with other partner organisations  \n• Identify opportunities to grow the patient numbers in an effective way, leading to efficiencies and income generation  \nHuman Resource & Team Management  \n• Management of all clinical and administrative staff  \n• Direct line management of the following staff: Finance Manager and Office Manager  \n• Identify and maintain the HR and workforce strategy for the practice in line with the overall practice strategy  \n• Ensure appropriate and effective recruitment and retention is developed and maintained in order to deliver the right skill mix across the practice as needs change and develop.  \n\n| • Develop team leaders and managers within the practice to ensure they appropriately manage their teams with support\u003Cbr>• Ensuring compliance with legislation and deal with disciplinary issues accordingly\u003Cbr>• Assurance that all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively\u003Cbr>Financial\u003Cbr>• Overseeing the financial elements of the practice, to ensure practice financial balance and resilience including bud","cbCaicMDwNgJ5bsj","https://ap.wps.com/l/cbCaicMDwNgJ5bsj","pdf",160329,7,"English","# Job Summary\n## Primary Responsibilities\n## Secondary Responsibilities\n## Generic Responsibilities","[{\"question\":\"What is the main purpose of the Practice Business Manager role?\",\"answer\":\"To oversee the success of the practice by leading strategic management of finances, business development goals, people, and governance, ensuring quality, statutory compliance, financial stability, and excellent patient service.\"},{\"question\":\"Which key responsibilities relate to compliance and patient service?\",\"answer\":\"The role ensures QOF targets are met, maintains and complies with CQC regulation and registration, manages complaints effectively, and coordinates practice policies, procedures, and required governance.\"},{\"question\":\"What duties are included in business development and external representation?\",\"answer\":\"Strategic leadership and representation within the Primary Care Network and with local stakeholders, identifying new funding sources, writing bids, and finding ways to grow patient numbers through efficient working and income generation.\"}]","Practice Business Manager Job Description - Person Specification - Saltash Health Centre | PDF",1789319971]