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The policy defines supportive services, specifies eligibility conditions for adults, dislocated workers, and out-of-school young adults, and clarifies that services must be allowable, reasonable, not otherwise available, and justified by demonstrated financial need. It outlines required NCWorks and plan documentation, resource coordination, and fraud prevention expectations for virtual delivery.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/policy-letter-13-supportive-services-needs-related-payments-and-finish-line-grants-flg/281030/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/policy-letter-13-supportive-services-needs-related-payments-and-finish-line-grants-flg/281030.png","ImageObject",442,249,{"name":88,"@type":89},"eBook King","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":8},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the purpose of Policy Letter #13?","Question",{"text":108,"@type":109},"It provides WIOA standards and guidelines for Supportive Services, including Needs-Related Payments and Finish Line Grant (FLG) funds. It also explains how to select appropriate supportive services based on participant needs and required procedures.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What eligibility requirements apply for Needs-Related Payments?",{"text":113,"@type":109},"Out-of-School Young Adults (18–24) and adults must be unemployed, not qualify for or have ceased unemployment compensation, and be enrolled in WIOA training services. Dislocated workers must meet unemployment and unemployment-compensation/TRA related conditions and also be enrolled in WIOA training services.",{"name":115,"@type":106,"acceptedAnswer":116},"Are Supportive Services automatic entitlements?",{"text":117,"@type":109},"No. Supportive Services are not entitlements and require demonstration of financial need. Funding must avoid duplication and should be leveraged with other resources.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},281030,1790176312,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":8,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":20,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":47},962088006270,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","Policy Letter \\#13  \nTO: All Staff  \nFROM: Matthew Fowler, Director  \nSUBJECT: Supportive Services, Needs-Related Payments, and Finish Line  \nGrants (FLG)  \nPURPOSE  \nThe purpose of this policy is to provide Workforce Innovation and Opportunity Act (WIOA) standards and guidelines related to Supportive Services, to include Needs-Related Payments, emergency funding, and Finish Line Grant funds. Please read this policy thoroughly in order to determine the most appropriate source of supportive service that will meet the participant’s needs and the procedures for providing assistance. Reference Operational Guidance OG 18-2021.  \nBACKGROUND AND DEFINITION  \nWIOA defines supportive services in Sec. 3(59) as services, such as transportation, childcare, dependent care, housing, and needs-related payments, that are necessary to enable an individual to participate in activities authorized under WIOA. Supportive Services for Adults and Dislocated Workers are further referenced in WIOA Secs. 134(d)(2), (3) and 20 CFR 689.900 through 689.970 and for WIOA eligible Youth in Sec. 129(c)(2)(G) and are governed by 20 CFR 681.570 through 681.580.  \nTo receive supportive services, WIOA participant must be receiving staff assisted career services and participating in employment and/or training activities. There must be a direct connection between the supportive services offered and the activity in which the participant is participating. Youth may also receive supportive services while in follow-up services (20 CFR 681.580) . The supportive services provided must be allowable, reasonable, and not otherwise available to the participant.  \nSelect supportive services such as transportation (other than mileage reimbursement and bus passes), childcare, dependent care, and housing are considered as needs-related payments, are only available to out-of-school young adults, adults, and dislocated workers who are enrolled in training and intended for participants who demonstrate a dire need and have exhausted all other means of support. Approval of such services require written authorization of the Mid-Carolina WDB Director and verification of received/denied services from partner agencies. All documentation must be uploaded into the participant’s file in the NCWorks system.  \nServices such as books and training supplies, educational testing, fees for applications, test and certifications, medical and counseling services, work attire/related cost, workplace  \naccommodations, and transportation assistance (i.e., mileage reimbursement, bus pass), do not require pre-approval from the local board.  \nTo be eligible for Needs-Related Payments:  \nOut-of-School Young Adults (ages 18-24) and Adults must:  \na) Be unemployed;  \nb) Not qualify for, or have ceased qualifying for, unemployment compensation; and  \nc) Be enrolled in a program of training services under WIOA sec. 134(c)(3) .  \nDislocated Workers must:  \na) Be unemployed, and:  \n(1) Have ceased to qualify for unemployment compensation or trade readjustment allowance under TAA; and  \n(2) Be enrolled in a program of training services under WIOA sec. 134(c)(3); or  \nb) Be unemployed and did not qualify for unemployment compensation or trade readjustment assistance under TAA and be enrolled in a program of training services under WIOA sec. 134(c) (3) .  \nSupportive Services are not entitlements and must be supported by the demonstration of financial need, which means that although a participant may be eligible for supportive services, they do not have an unrestricted right to such services. Funds used for supportive services should be utilized in a manner that avoids duplication of services and must be leveraged with all other resources, including funding from private, community, and faith-based organizations. All supportive services should be considered individually as a unique request, based on individual participant need. All supportive services must be documented in the Individual Employment Plan (IEP)/Individ","cbCailcVoQHo1j1j","https://ap.wps.com/l/cbCailcVoQHo1j1j","pdf",322548,"English","# Purpose\n# Background and Definition\n## Supportive Services under WIOA\n## Needs-Related Payments and FLG eligibility\n# Procedure\n## Coordination and documentation requirements\n## In-person vs virtual administration\n# Supportive Services\n## Limits, approval, and case note requirements\n## Books and Supplies for Training\n## Educational Testing","[{\"question\":\"What is the purpose of Policy Letter #13?\",\"answer\":\"It provides WIOA standards and guidelines for Supportive Services, including Needs-Related Payments and Finish Line Grant (FLG) funds. It also explains how to select appropriate supportive services based on participant needs and required procedures.\"},{\"question\":\"What eligibility requirements apply for Needs-Related Payments?\",\"answer\":\"Out-of-School Young Adults (18–24) and adults must be unemployed, not qualify for or have ceased unemployment compensation, and be enrolled in WIOA training services. Dislocated workers must meet unemployment and unemployment-compensation/TRA related conditions and also be enrolled in WIOA training services.\"},{\"question\":\"Are Supportive Services automatic entitlements?\",\"answer\":\"No. Supportive Services are not entitlements and require demonstration of financial need. Funding must avoid duplication and should be leveraged with other resources.\"}]","Policy Letter - 13 - Supportive Services, Needs-Related Payments, and Finish Line Grants (FLG) | PDF",1789563663]