[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-276492-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-276492-en":127},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","policy-7-resolution-of-grievances","Policy 7 - Resolution of Grievances","","Policy 7 defines and governs the resolution of grievances arising from alleged violations of Family Medicine Residency Program policies or procedures, while excluding academic/clinical performance evaluations, professional behavior assessments, and re-appointment decisions tied to failure to meet educational objectives. The grievance process is designed to be informal and non-adversarial, encourages discussion and negotiation, and permits an identified “associate” to accompany the resident without active participation. Residents must submit grievances within specified time limits and follow defined program-level and Institutional-level procedures.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/policy-7-resolution-of-grievances/276492/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/policy-7-resolution-of-grievances/276492.png","ImageObject",442,249,{"name":42,"@type":43},"Asher","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-27","2026-09-15",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",13,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What qualifies as a grievance under this policy?","Question",{"text":63,"@type":64},"A grievance is any controversy or claim arising from an alleged violation of a stated Family Medicine Residency Program policy or procedure, excluding academic/clinical performance evaluation, professional behavior evaluation, and re-appointment decisions based on failure to meet educational objectives or requirements.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Can residents file a grievance as individuals or as groups?",{"text":68,"@type":64},"Yes. Grievances may be filed by individual residents or by groups of residents, as long as they relate to violations of stated program policies.",{"name":70,"@type":61,"acceptedAnswer":71},"What are the time limits for submitting a grievance?",{"text":72,"@type":64},"The resident must initially file within the current academic year (July 1 to June 30) or within 90 calendar days after the resident knew or should have known of the act or omission, whichever time period is longer.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},276492,1790038300,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,114,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},17,"Forms",40,"forms",{"id":115,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":116,"slug":117},18,30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":115,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":30,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":22},687197207639,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Policy \\#7: Resolution of Grievances  \n1.  Definition   \nA. A “grievance” is defined as any controversy or claim arising out of an alleged violation of a stated Family Medicine Residency Program policy/procedure, excluding: evaluation of academic or clinical performance, evaluation of professional behavior, and decisions regarding re-appointment based upon failure to attain the educational objectives or requirements of the program. Appeals related to the academic matters are covered under the Academic Action Review Policy.  \n2.  Principles  \nA. The grievance procedure is intended to be an informal process to resolve disagreements internally and is not intended to be an adversarial forum. At each step, residents and Family Medicine Program faculty/administration are encouraged to resolve differences through discussion and negotiation. However, the procedure as set forth here provides for those instances in which outside assistance is needed for resolving conflict.  \nB. Grievances may be filed by individual residents or by groups of residents.  \nC. Grievances relate to violations of stated program policies. No grievance will be filed under this policy that petitions for a change in program policy.  \nD. Throughout the grievance procedure, another resident or Harrison Medical Center staff employee, who shall be identified as an “associate,” may accompany the aggrieved resident.  \nE. The resident may confer with an associate during proceedings; however, the associate may not actively participate or present at the hearing.  \nF. Attorney representatives may not attend the grievance proceedings for either party.  \nG. The resident(s) must initially file a grievance within the current academic year (July 1 to June 30) or within 90 calendar days after the resident knew or should have known of the act or omission upon which the grievance is based, whichever time period is longer.  \nH. Interpretation of any aspect of this policy and procedure will be the responsibility of the Chair of the Graduate Medical Education Committee (GMEC), whose decision shall be final.  \n3.  Procedures  \nA.  Family Medicine Program Level Actions  \nI. A written grievance letter must be submitted by the aggrieved resident and must meet the time limits stated in Section 2g. The grievance letter must include the following information:  \na. A factual description of the grievance,  \nb. The date in which the grievant(s) first became aware of the alleged violation,  \nc. The remedy sought; and  \nd. Attachments of any documentation relevant to the grievance.  \nII. Within 30 calendar days of receiving the grievance letter, the Family Medicine Program Director must schedule a meeting to include the her/himself, the aggrieved resident(s) and their designated associates,  \nprogram administrator/coordinator, and other faculty members who have direct knowledge of the circumstances around the grievance.  \nIII. Failure of the program to hold the meeting within the 30 calendar day time limit will result in the grievance automatically proceeding to the Institutional level.  \nIV. The Program Director will chair the meeting at which all parties will be allowed to present their concerns.  \nV. A written decision regarding the grievance and requested remedy will be issued by the program director and must include: 1) a determination of whether the specified policy/procedure has been in fact violated and 2) a proposed remedy if there has been a violation.  \nVI. This written decision shall be presented to each grievant within 7 calendar of the meeting.  \nVII. The findings of the program director will be final unless request for Institutional Level evaluation is filed by the aggrieved resident(s) within 7 calendars days after receipt of the program director’s decision.  \nB. Institutional Level Actions (per CHI-FH Harrison Medical Center GME Policy)  \nI. Resident(s) may file their grievance to the Chair of the GMEC following program level response if it is felt the program-level response doe","cbCaijIlUS1SUCo1","https://ap.wps.com/l/cbCaijIlUS1SUCo1","pdf",654392,"English","# 1. Definition\n# 2. Principles\n## 2g. Filing time limits\n# 3. Procedures\n## A. Family Medicine Program Level Actions\n## B. Institutional Level Actions","[{\"question\":\"What qualifies as a grievance under this policy?\",\"answer\":\"A grievance is any controversy or claim arising from an alleged violation of a stated Family Medicine Residency Program policy or procedure, excluding academic/clinical performance evaluation, professional behavior evaluation, and re-appointment decisions based on failure to meet educational objectives or requirements.\"},{\"question\":\"Can residents file a grievance as individuals or as groups?\",\"answer\":\"Yes. Grievances may be filed by individual residents or by groups of residents, as long as they relate to violations of stated program policies.\"},{\"question\":\"What are the time limits for submitting a grievance?\",\"answer\":\"The resident must initially file within the current academic year (July 1 to June 30) or within 90 calendar days after the resident knew or should have known of the act or omission, whichever time period is longer.\"}]","Policy 7 - Resolution of Grievances | PDF",1789493528]