[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-258002-105":53,"doc-detail-258002-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","plain-numbers-relationship-manager-job-description-and-person-specification","Plain Numbers Relationship Manager - Job Description and Person Specification","","Relationship Manager role at Plain Numbers, a young social enterprise focused on clear and fair communication of numbers and data so consumers can understand money-related information. The position supports partner growth through account management, online training delivery, partner onboarding, document certification assistance, and ongoing support for practitioners. Responsibilities include community engagement, collating partnership learnings for continuous improvement, and efficient administration. Person specification emphasizes relationship building, consumer-positive change, adaptability to online meetings, and strong communication, organization, and attention to detail.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/plain-numbers-relationship-manager-job-description-and-person-specification/258002/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/plain-numbers-relationship-manager-job-description-and-person-specification/258002.png","ImageObject",442,249,{"name":88,"@type":89},"Noah","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-16","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are the core duties of the Relationship Manager role?","Question",{"text":108,"@type":109},"The role focuses on account management for partners, supporting delivery of online training courses, onboarding new partners, helping progress service delivery and document certification, and supporting trained practitioners to apply the Plain Numbers approach.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Who does the Relationship Manager report to, and where is the role based?",{"text":113,"@type":109},"The position reports to the Head of Operations and is based in Lewes, East Sussex, with significant scope for remote working.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications and skills are required for this role?",{"text":117,"@type":109},"Essential requirements include strong interpersonal skills, excellent client care and relationship management experience, strong written and verbal communication, high organization and proactive administration under tight timescales, and attention to detail to maintain service quality.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},258002,1792163883,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":73,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},8796095462418,"https://ap-avatar.wpscdn.com/avatar/80000253c1241d02b47?x-image-process=image/resize,m_fixed,w_180,h_180&k=1778826106357471780","Job Description and Personal Specification: Relationship Manager  \n\n| Job Title | Relationship Manager |\n| --- | --- |\n| Hours | Full time, but with flexibility to be reduced to 30 hours per week. |\n| Location | Lewes, East Sussex, with significant scope for remote working. |\n| Reporting to | Head of Operations. |\n| About Plain Numbers | Plain Numbers is a young and fast-growing social enterprise. Established in 2020, we have a small and dynamic team who are committed to growing the organisation and delivering lasting change for firms and consumers.\u003Cbr>Our vision is for numbers and data to be communicated to consumers in a way that is clear, fair and never misleading. We know this gives customers, especially those with poor numeracy, a better chance of understanding the information they need to look after their money. Our trials proved that a Plain Numbers Approach can double the number of customers who can demonstrate understanding of documents across four different industries. We believe wholeheartedly in the impact this can have on individual’s financial wellness.\u003Cbr>We do this by working with our partners to improve customer facing communications. We train Plain Numbers Practitioners to apply our approach to their work and Champions who advocate for our approach as best practice. We also certify documents as “Plain Numbers Documents” to demonstrate the quality of the individual document.\u003Cbr>Currently, we have a growing portfolio of market leading partners which includes firms from sectors such as insurance, utilities, credit and debt advice. We commit to providing outstanding client care and quality service provision for all of our partners.\u003Cbr>We are passionate about good consumer outcomes and empowering people to make informed decisions that work best for them. We believe that our proven approach to improving customer comprehension does exactly that. |\n| Overview of\u003Cbr>Main Duties | The post holder will play a crucial role in the growth of Plain Numbers by:\u003Cbr>• Acting as the Account Manager for Plain Numbers Partners – keeping in regular contact with them to ensure they continue tobe enthused, valued and on track to drive change.\u003Cbr>• Support the Head of Operations with delivery of the online training courses.\u003Cbr>• Support the Plain Numbers Team with sales and onboarding of new Partners.\u003Cbr>• Work with our Partners to progress service delivery including organising training places and helping them to certify documents\u003Cbr>• Offer ongoing support to trained Plain Numbers Practitioners to implement the Plain Numbers Approach in their organisation. |\n\n\n|  | • Help Plain Numbers Partners, Practitioners and Champions bean active part of the Plain Numbers Community.\u003Cbr>• Work with the team to collate the key learnings from our partnerships and ensure continuous improvement of our highquality services.\u003Cbr>• Foster positive relationships which culminate in the vast\u003Cbr>majority of Partners renewing their agreements with Plain Numbers.\u003Cbr>• Fulfil the necessary administrative functions which allow for our services to Partners to be well organised and efficient.\u003Cbr>As a small team, we expect the successful candidate to be flexible and undertake a wide range of duties to support the needs of the business. |\n| --- | --- |\n| Person\u003Cbr>Specification | You will be:\u003Cbr>• A “people orientated” person who is able to build strong relationships with key stakeholders.\u003Cbr>• Passionate about driving positive change for consumers.\u003Cbr>• A self-starter, who is able to work both individually and as part of the Plain Numbers team.\u003Cbr>• Comfortable in online meetings, including facilitating and presenting.\u003Cbr>• Adaptable and able to participate actively in a wide range of business functions.\u003Cbr>• Willing to learn and develop as the organisation grows, striving for continuous improvements across all of our activities.\u003Cbr>• Able to demonstrate a passion for the Plain Numbers mission of improving consumer comprehension and by extension consumer outcomes.","cbCaihvboKLLKPS2","https://ap.wps.com/l/cbCaihvboKLLKPS2","pdf",209355,"English","# Overview of Main Duties\n## Person Specification\n## Essential Skills and Experience\n## Desirable Skills and Experience\n## Benefits and Remuneration\n## How to Apply","[{\"question\":\"What are the core duties of the Relationship Manager role?\",\"answer\":\"The role focuses on account management for partners, supporting delivery of online training courses, onboarding new partners, helping progress service delivery and document certification, and supporting trained practitioners to apply the Plain Numbers approach.\"},{\"question\":\"Who does the Relationship Manager report to, and where is the role based?\",\"answer\":\"The position reports to the Head of Operations and is based in Lewes, East Sussex, with significant scope for remote working.\"},{\"question\":\"What qualifications and skills are required for this role?\",\"answer\":\"Essential requirements include strong interpersonal skills, excellent client care and relationship management experience, strong written and verbal communication, high organization and proactive administration under tight timescales, and attention to detail to maintain service quality.\"}]","Plain Numbers Relationship Manager - Job Description and Person Specification | PDF",1789318435]