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Additional sections address writing DON’Ts, common dilemmas in grammar, punctuation, abbreviations, gender-inclusive language, and typical formats for reports, proposals, letters, and emails.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/general/","General",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/plain-english-business-writing-workbook-1/236851/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/plain-english-business-writing-workbook-1/236851.png","ImageObject",442,249,{"name":42,"@type":43},"Quinn Holloway","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-09-21","2026-09-11",true,{"@type":52,"interactionType":53,"userInteractionCount":33},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"How do I plan business writing using this workbook?","Question",{"text":62,"@type":63},"Start by defining the reader, identifying the reader’s goal, scheduling your writing, and then managing content, information, and overall organization before drafting.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What are the 11 golden rules for good business writing?",{"text":67,"@type":63},"The workbook emphasizes short sentences and paragraphs, direct address using “you” and “we”, active voice, clear instructions, consistent key terms, avoiding or defining jargon, finding the main point, specific over vague wording, meaningful subheadings, and using transitions to link paragraphs.",{"name":69,"@type":60,"acceptedAnswer":70},"What does the workbook recommend avoiding in business writing?",{"text":71,"@type":63},"It lists DON’Ts such as avoiding clichés and buzzwords, removing unnecessary words, using everyday words instead of over-formal terms, and avoiding over-capitalisation.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},236851,1789108151,{"code":4,"msg":81,"data":82},"success",[83,88,93,98,103,108,113,118,123],{"id":84,"doc_module":22,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},11,"Presentations",90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":4,"slug":125},158,"general-158",{"code":4,"msg":81,"data":127},{"doc_id":78,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":124,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":33,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":135,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":79,"read_time":140},2336474466712,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Plain English Business Writing  \nCONTENTS  \nINTRODUCTION.................................................................................................................. 4  \nSECTION A........................................................................................................................... 4  \nStage 1: Planning.......................................................................................................... 5  \n1. Define my reader.......................................................................................................... 5  \n2. Identify my readers’ goal........................................................................................... 10  \n3. Schedule my writing................................................................................................... 12  \n4. Content and information........................................................................................... 14  \n5. Organise my writing................................................................................................... 18  \nSECTION B......................................................................................................................... 19  \nStage 2: Writing.......................................................................................................... 19  \nThe 11 golden rules of good business writing............................................................ 20  \nGolden rule \\#1: Keep your sentences short............................................................... 21  \nGolden rule \\#2: Keep your paragraphs short............................................................. 22  \nGolden rule \\#3: Speak directly to your reader – use “you” and “we”...................... 23  \nGolden rule \\#4: Use active versus passive sentences............................................... 24  \nGolden rule \\#5: Give clear instructions....................................................................... 28  \nGolden rule \\#6: Use consistent key terms.................................................................. 29  \nGolden rule \\#7: Avoid or define jargon....................................................................... 30  \nGolden rule \\#8: Find the main point............................................................................ 31  \nGolden rule \\#9: Use specific versus vague terms...................................................... 33  \nGolden rule \\#10: Use meaningful subheadings......................................................... 35  \nGolden rule \\#11: Link your paragraphs with transitions.......................................... 37  \nSECTION C:........................................................................................................................ 40  \nStage 2: Writing (continued)..................................................................................... 40  \nBusiness writing DON’Ts................................................................................................ 40  \n1. DON’T use clichés or buzzwords.............................................................................. 40  \n2. DON’T use unnecessary words................................................................................. 41  \n3. DON’T use over-formal words. Use everyday words with the same meaning.. 42  \n4. DON’T over-capitalise.................................................................................................43  \nSECTION D......................................................................................................................... 44  \nStage 2: Writing (continued)..................................................................................... 44  \nCommon dilemmas........................................................................................................ 44  \n1. Abbreviations and acronyms.................................................................................... 44  \n2. Present lists clearly...........","cbCairGBnTppeAE0","https://ap.wps.com/l/cbCairGBnTppeAE0","pdf",1684600,89,"English","# Introduction\n# Section A: Stage 1 - Planning\n## Define my reader\n## Identify my readers’ goal\n## Schedule my writing\n## Content and information\n## Organise my writing\n# Section B: Stage 2 - Writing\n## The 11 golden rules of good business writing\n## Golden rule #1 - Keep your sentences short\n## Golden rule #2 - Keep your paragraphs short\n## Golden rule #3 - Speak directly to your reader\n## Golden rule #4 - Use active versus passive sentences\n## Golden rule #5 - Give clear instructions\n## Golden rule #6 - Use consistent key terms\n## Golden rule #7 - Avoid or define jargon\n## Golden rule #8 - Find the main point\n## Golden rule #9 - Use specific versus vague terms\n## Golden rule #10 - Use meaningful subheadings\n## Golden rule #11 - Link your paragraphs with transitions\n# Section C: Stage 2 - Writing (continued)\n## Business writing DON’Ts\n# Section D: Stage 2 - Writing (continued)\n## Common dilemmas\n## Gender inclusive language\n# Section E: Stage 2 - Writing (continued)\n## Typical format of standard business documents\n## Reports and proposals\n## Letters and emails","[{\"question\":\"How do I plan business writing using this workbook?\",\"answer\":\"Start by defining the reader, identifying the reader’s goal, scheduling your writing, and then managing content, information, and overall organization before drafting.\"},{\"question\":\"What are the 11 golden rules for good business writing?\",\"answer\":\"The workbook emphasizes short sentences and paragraphs, direct address using “you” and “we”, active voice, clear instructions, consistent key terms, avoiding or defining jargon, finding the main point, specific over vague wording, meaningful subheadings, and using transitions to link paragraphs.\"},{\"question\":\"What does the workbook recommend avoiding in business writing?\",\"answer\":\"It lists DON’Ts such as avoiding clichés and buzzwords, removing unnecessary words, using everyday words instead of over-formal terms, and avoiding over-capitalisation.\"}]","Plain English Business Writing Workbook 1 | PDF",31]