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It outlines how recommendations from the People Matter Survey Reform Project guided the development, including the proposed workplace-climate theoretical framework and its validation. It summarizes the 2019 survey outcomes at a high level and explains relevant constructs and measures used to assess employee “experience of work,” wellbeing, engagement, satisfaction, and performance.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/people-matter-survey-theoretical-framework-preamble/219741/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/people-matter-survey-theoretical-framework-preamble/219741.png","ImageObject",442,249,{"name":88,"@type":89},"supergirl","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-23","2026-09-08",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of the People Matter Survey Reform Project (PMSRP)?","Question",{"text":109,"@type":110},"The PMSRP aims to refresh how Victorian public sector employees’ work experience is measured, providing relevant, accessible evidence-based survey data to inform human resource decisions and improve employees’ working lives.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How was Dr Simon Albrecht involved in the 2019 PMS work?",{"text":114,"@type":110},"Dr Albrecht was contracted in January 2019 to draft survey content, document supportive theory and literature, consult on platform and reporting format, and support statistical psychometric/measurement validation.",{"name":116,"@type":107,"acceptedAnswer":117},"What does the report emphasize about the “experience of work”?",{"text":118,"@type":110},"The report highlights employee experience as a key predictor and indicator of wellbeing and performance, noting that engagement and motivation relate to satisfaction, productivity, and reduced voluntary turnover.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},219741,1790462896,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":142},962088121634,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","The People Matter Survey Theoretical Framework\nA report on the underpinning theory and research\nDr Simon Albrecht\nOrganisational Psychology\nSchool of Psychology\nDeakin University\n\u000f\nPreamble\nIn December 2017, Dr Simon Albrecht, from the School of Psychology at Deakin University, was invited to contribute academic expertise into the Victorian Public Sector Commission’s (VPSC) People Matter Survey Reform Project (PMSRP).\nAfter an extensive consultation process, the PMSRP proposed a series of recommendations to the Victorian Secretaries’ Board. All recommendations were accepted and an agenda for the roll-out of a revised and reformed PMS was set for 2019.\nThe recommendations included:\nRecommendation 1: That the Victorian Public Sector Commission provide direction for the People Matter Survey by:\nredefining the purpose and goals of the survey;\ndeveloping a proposed theoretical framework for workplace climate in the Victorian public sector, in collaboration with academic advisors; and\ntesting and validating the proposed theoretical framework by:\nconducting a survey containing a revised set of questions in 2019; and\nperforming statistical analysis on results from the 2019 survey.\nDr Albrecht was then contracted by VPSC in January 2019 to deliver the following services:\nDraft survey content\nDocument summarising the theory and literature supportive of model and measures\nConsultation on platform and reporting format\nStatistical psychometric/measurement and theory validation\nThis report addresses Recommendation 1b and Service Deliverable b (as above) and, in broad terms, describes some of the theoretical underpinning for the framework and measures included in the revised PMS.\nThis report focuses on the theoretical constructs suggested by Dr Albrecht as input into the PMS Reform Project. The report does not include consideration of any constructs included independent of Dr Albrecht’s input.\nThe report also provides a brief summary of the results of statistically validating the 2019 People Matter Survey results. The full validation report is available in a separate document.\n\u000f\nPeople’s ‘Experience of Work’ Matters\nIt is widely recognised that people are an organisation’s most important asset and that the ‘employee experience’ of work is both an important predictor and indicator of employee wellbeing and individual, team and organisational performance and effectiveness (Barrick et al., 2015). Meta-analytic research studies (studies that combine the results of multiple independent studies) have consistently shown that employees who are more engaged and motivated at work are more satisfied, perform more productively, and are less likely to leave voluntarily (Christian et al., 2011; Crawford et al, 2010).\nAlong with most organisations in the contemporary context of work, the Victorian public sector aims to create organisational contexts that enhance employee wellbeing and performance (Cartwright & Holmes, 2006). As such, the public sector aspires to create work environments that provide opportunities for employee growth and development, and that support employees feeling they are contributing to meaningful and important work and societal outcomes. It is therefore important for public sector organisations to routinely ‘take the temperature’ of the employee experience in different areas of the sector. Organisations within the sector need data they can have confidence in to identify areas of strength and also to identify areas for improvement and development.\n“The most valuable asset of a 21st century institution will be its knowledge workers and their productivity.” (Peter Drucker, 1999)\nGiven the important outcomes associated with the employee experience of work, it becomes important to identify what the organisational, team, job, and individual psychological drivers are that help shape employee wellbeing, engagement, satisfaction, and performance at work (Schneider et al., 2017).\nEmployee surveys provide a powerful means by which organisations","cbCaidBhW92y2vZy","https://ap.wps.com/l/cbCaidBhW92y2vZy","docx",280206,22,"English","# Preamble\n# People’s ‘Experience of Work’ Matters\n# The People Matter Survey Reform Project\n# The PMS Theoretical Framework","[{\"question\":\"What is the purpose of the People Matter Survey Reform Project (PMSRP)?\",\"answer\":\"The PMSRP aims to refresh how Victorian public sector employees’ work experience is measured, providing relevant, accessible evidence-based survey data to inform human resource decisions and improve employees’ working lives.\"},{\"question\":\"How was Dr Simon Albrecht involved in the 2019 PMS work?\",\"answer\":\"Dr Albrecht was contracted in January 2019 to draft survey content, document supportive theory and literature, consult on platform and reporting format, and support statistical psychometric/measurement validation.\"},{\"question\":\"What does the report emphasize about the “experience of work”?\",\"answer\":\"The report highlights employee experience as a key predictor and indicator of wellbeing and performance, noting that engagement and motivation relate to satisfaction, productivity, and reduced voluntary turnover.\"}]","People Matter Survey Theoretical Framework - Preamble | DOCX",1788889295,8]