[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-260048-105":53,"doc-detail-260048-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","patient-transport-service-manager-job-purpose-outcomes","Patient Transport Service Manager - Job Purpose & Outcomes","","Patient Transport Service Manager role accountabilities for the Jersey Ambulance Service focus on managing non-emergency transport between the hospital and varied health and community care settings. The position balances patient needs with staffing and fleet resources, providing leadership, coordination, administration and patient transport control. It delivers efficient service against local targets, monitors performance using monthly statistical reporting, continuously improves rosters and patient flow, manages absence in line with HR policy, supports substantial pay budgeting, and coordinates relationships with internal and external stakeholders, including resilience command during major incidents.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/patient-transport-service-manager-job-purpose-outcomes/260048/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/patient-transport-service-manager-job-purpose-outcomes/260048.png","ImageObject",442,249,{"name":88,"@type":89},"Jasmine","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",6,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the core job purpose of the Patient Transport Service Manager?","Question",{"text":109,"@type":110},"Manage all aspects of the non-emergency transport service, ensuring a high-quality, efficient and cost-effective patient transport operation between the hospital and health care settings.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What are the key job specific outcomes the role must deliver?",{"text":114,"@type":110},"Efficient delivery of transport and patient transport control, monthly performance monitoring and reporting with continuous improvement, absence management, budget approval monitoring, stakeholder relationships, direct line management, and development and monitoring of policies and procedures.",{"name":116,"@type":107,"acceptedAnswer":117},"How does the role contribute to resilience and major incident management?",{"text":118,"@type":110},"It may act as an Operational Commander via an on-call system, initiating the Major Incident Plan when required and providing command for triage, treatment and transport, including risk assessment and welfare responsibilities.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},260048,1790565684,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":101,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},2336478487870,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","Patient Transport Service Manager  \nDepartment:  \nSection:  \nReports to:  \nJE Ref:  \nGrade:  \nJustice and Home Affairs  \nAmbulance Service Head of Operations  \nJHA1137  \nCS11 JE Date: 08/08/2023  \nJob purpose  \nThis post is accountable for the management of all aspects of the Non-Emergency Transport Service provision of the States of Jersey Ambulance Service. The post holder is therefore responsible for the provision and development of a high quality, efficient and cost-effective transport service between the hospital and various health care settings.  \nThe post will need to balance the managing of Patient Transport staff, supporting individual patient needs whilst engaging with key stakeholders within Health and Community services. The post will provide leadership, direction, coordination, and administration to the Patient Transport Service, including Patient Transport Control. With a variable amount of transport requests, a day, this role is critical in successfully controlling the demand, balancing with available resources, and ensuring delivery of a consistent service for every single patient.  \nMotivating, engaging, and supporting our Ambulance Care Assistants (ACA’S), working closely with key Government and non-Government departments, working with the Head of Operational Support to successfully manage the Patient Transport Fleet and providing outstanding customer service are the key aspects of this role.  \nThe post holder will work within set parameters to oversee the effective deployment and utilisation of resources , making necessary changes e.g. , roster management, resources deployment, service provision development, to ensure optimum utilisation of those resources. This post will also be responsible for identifying areas for improvement and development, implementing plans to support future service delivery and change within the service.  \nJob specific outcomes  \n1. Ensure the efficient delivery of the Patient Transport and Patient Transport Control provision within Jersey Ambulance Service, including the management of staff, resources and service improvement, to meet locally defined targets.  \n2. Monitor the efficiency of the service, providing monthly statistical reports, using the patient transport control system to the senior management team whilst identifying measures to achieve continuous improvement in performance. This will include the review and implementation of rosters, deployment plans and patient flow. Analyse demand levels , making judgements on complex matters such as performance and putting in measures to ensure continual provision of a quality Non-Emergency Transport Service.  \n3. Manage all absence, by monitoring on a daily/weekly basis, ensuring staff are appropriately supported, encouraging return to work in a timely fashion, ensuring that all required documentation is completed in partnership with Human Resources and in line with organisational policy. Proactively manage and resolve short-term and long-term absence according to organisational policy and procedures.  \n4. Budget approval on behalf of the Associate Chief Ambulance Officer – Operations and Support for substantial pay budget. Ensuring all areas of responsibility are achieved within established budget undertaking appropriate monitoring to achieve this.  \n5. Maintain working relationships with all managers and service users within Health and Community Service departments , private sector health care providers and other external stakeholders , attending meetings as required. Attend any multi-disciplinary meetings on behalf of the Patient Transport Service to discuss pressures e.g. , winter demand, hospital capacity management.  \n6. Undertake a direct line management function on behalf of the Head of Operations including performance development, recruitment and selection, disciplinary, grievance, welfare, team building and the setting of SMART individual and team objectives as part of overall performance management.  \n7. On behalf of the ","cbCailrH99OL2LL2","https://ap.wps.com/l/cbCailrH99OL2LL2","pdf",376092,"English","# Job purpose\n## Job specific outcomes\n## Statutory responsibilities\n## Organisation chart\n## Person specification","[{\"question\":\"What is the core job purpose of the Patient Transport Service Manager?\",\"answer\":\"Manage all aspects of the non-emergency transport service, ensuring a high-quality, efficient and cost-effective patient transport operation between the hospital and health care settings.\"},{\"question\":\"What are the key job specific outcomes the role must deliver?\",\"answer\":\"Efficient delivery of transport and patient transport control, monthly performance monitoring and reporting with continuous improvement, absence management, budget approval monitoring, stakeholder relationships, direct line management, and development and monitoring of policies and procedures.\"},{\"question\":\"How does the role contribute to resilience and major incident management?\",\"answer\":\"It may act as an Operational Commander via an on-call system, initiating the Major Incident Plan when required and providing command for triage, treatment and transport, including risk assessment and welfare responsibilities.\"}]","Patient Transport Service Manager - Job Purpose & Outcomes | PDF",1789338175]