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It also lists mandatory and desirable qualifications, experience expectations, and personal attributes.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/patient-transport-officer-pto-position-description/260047/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/patient-transport-officer-pto-position-description/260047.png","ImageObject",442,249,{"name":42,"@type":43},"Aladdin","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-26","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",6,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What is the primary purpose of the Patient Transport Officer (PTO)?","Question",{"text":63,"@type":64},"The PTO provides safe and timely transport of patients both internal and external to Albury Wodonga Health, supporting patient movement with or without a Nurse Escort as required.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What decisions can the PTO make without referral to the Manager?",{"text":68,"@type":64},"The PTO can act without referral within the scope of practice and after consultation, including prioritising allocated tasks. Issues relating to patient care, patient safety, or staff safety must be referred.",{"name":70,"@type":61,"acceptedAnswer":71},"What qualifications are mandatory for the PTO role?",{"text":72,"@type":64},"Mandatory requirements include a PTO Certificate 3 in Non-Emergency Health Related Transport (or working towards it) and a current driver’s licence.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},260047,1790635591,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,113,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":111,"slug":112},17,40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":110,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":136,"language":137,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":12,"update_tm":141,"read_time":30},2336478503145,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","POSITION DESCRIPTION  \n\n| Position Title: | PATIENT TRANSPORT OFFICER (PTO) |\n| --- | --- |\n| Department: | Support Services |\n| Classification: | Patient Transport Officer |\n| EBA / Award: | NSW Health Employees (State) Award |\n| Primary Site: | Patient Transport Office-Albury Health Hospital |\n| Employment Conditions: | ☒ Vaccination Category A\u003Cbr>☐ Vaccination Category B\u003Cbr>☒ Working with Children\u003Cbr>☐ Aged Care |\n| OUR PURPOSE |  |\n| Together, we advance the health and wellbeing of our community. |  |\n| OUR COMMITMENTS |  |\n| We foster a unified culture of safety, inclusion, and learning. |  |\n| We are kind , compassionate and supportive of each other, our consumers, and partners. |  |\n| We are trustworthy , accountable, and transparent in our actions and communication. |  |\n| We are respectful of others, actively listen, and are collaborative, consistent, and reliable. |  |\n| We are visionary, optimistic and inspire solutions to support a healthier future. |  |\n| ROLE SUMMARY / PURPOSE |  |\n| The patient transport officer is a part of the health care team whose primary role is to provide safe and timely transport of patients both internal and external to Albury Wodonga Health (AWH) . The role may include a range of tasks such as transfer of non-ambulant patients utilising a stretcher equipped vehicle with a Nurse Escort or transfer of ambulant patients without a Nurse Escort. The Patient Transport Officer (PTO) retains responsibility for own actions at all times and remains accountable to the Support Services Manager or respective delegated activities and actions, including those outlined in Appendix 1. |  |\n| KEY RESPONSIBILITIES |  |\n| DECISION MAKING AUTHORITY\u003Cbr>Without referral to Manager:\u003Cbr>• As per scope of practice.\u003Cbr>• After consultation with manager or others:\u003Cbr>• Prioritisation of tasks allocated.\u003Cbr>• Referred to manager or others:\u003Cbr>• Issues relating to patient care, patient safety or staff safety.\u003Cbr>• Key Result Area |  |\n\n• Patient Care  \n• Works within defined scope of practice – PTO Core Activity list (Appendix 1); which includes:  \n• Provide safe and timely transport of patients both internal and external to AWH in accordance with the AWH Patient Transport Unit Procedures Manual.  \n• Display a commitment to safe and courteous driving.  \n• Ensure the roadworthiness and cleanliness of the vehicle and report any areas requiring further assessment or repairs in accordance with AWH Patient Transport Unit Procedure Manual.  \n• Work with the Nurse Escort for patient movement, handling and transport.  \n• Maintain a physical and psychosocial environment that enhances safety, security and optimal health.  \n• Compliance with AWH infection control policy and procedures.  \n• Consider the cost and budget implications when obtaining resources for the key aspects of your role.  \nTeam Work and Communication  \n• Promotes and complies with standards of conduct and behaviour in accordance with AWH policy and values.  \n• Contributes to a positive team culture.  \n• Demonstrates an awareness of multicultural issues or sensitivities and adjusts work practice accordingly.  \n• Reports unsafe or unprofessional practice or negative workplace behaviour where observed.  \n• Respond to patient needs to meet the demands of the patient, care team and organisation.  \n• Assists with the orientation of new PTO staff.  \n• Document patient information in an effective and appropriate manner as required.  \n• Communicate appropriate handover of information and observation to the care team.  \n• Practice in a collaborative and respective manner that recognises the importance of good communication built on mutual trust and understanding.  \nQuality & Safety  \n• Work in partnership with the clinical team to identify opportunities to improve patient care, and reduce clinical risk.  \n• Report any adverse events or incidents to the relevant Nurse Unit Manager (NUM) / Nurse In Charge (NIC) / Team Leader (TL) / Nurse Escort / Dispatch Officer or dele","cbCaiqUCtgQaYvlf","https://ap.wps.com/l/cbCaiqUCtgQaYvlf","pdf",246166,8,"English","# Position Description\n## Role Summary / Purpose\n## Key Responsibilities\n## Qualifications and Experience\n## Personal Attributes / Soft Skills","[{\"question\":\"What is the primary purpose of the Patient Transport Officer (PTO)?\",\"answer\":\"The PTO provides safe and timely transport of patients both internal and external to Albury Wodonga Health, supporting patient movement with or without a Nurse Escort as required.\"},{\"question\":\"What decisions can the PTO make without referral to the Manager?\",\"answer\":\"The PTO can act without referral within the scope of practice and after consultation, including prioritising allocated tasks. Issues relating to patient care, patient safety, or staff safety must be referred.\"},{\"question\":\"What qualifications are mandatory for the PTO role?\",\"answer\":\"Mandatory requirements include a PTO Certificate 3 in Non-Emergency Health Related Transport (or working towards it) and a current driver’s licence.\"}]","Patient Transport Officer (PTO) - Position Description | PDF",1789338174]