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It details common tasks available online, such as viewing lab results, immunization records, discharge instructions, medication history, and appointment schedules, as well as secure non-urgent messaging and prescription refills. The FAQ also covers enrollment, HIPAA security, portal access differences between hospitals and clinics, password recovery, and teen/parent access rules.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/patient-portal-frequently-asked-questions/565262/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/patient-portal-frequently-asked-questions/565262.png","ImageObject",442,249,{"name":88,"@type":89},"Bintang","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-16","2026-10-13",true,{"@type":98,"interactionType":99,"userInteractionCount":9},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is myHealth for CHRISTUS St. Vincent patients?","Question",{"text":108,"@type":109},"myHealth is the new patient portal that lets CHRISTUS St. Vincent patients access their health records from home.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Why should I register for myHealth?",{"text":113,"@type":109},"Registration is free and provides 24/7 access to health care records, similar to managing a bank account online.",{"name":115,"@type":106,"acceptedAnswer":116},"How is myHealth accessed for hospital vs. clinic systems?",{"text":117,"@type":109},"Clinics and the hospital use different EHR systems, and each has its own patient portal, so access is required separately for each system.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},565262,1792123012,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":9,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":4},962085564381,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Patient Portal  \nFrequently Asked Questions  \nManage Your Health 24/7  \n1. What is myHealth?  \nmyHealth is the new patient portal for CHRISTUS St. Vincent patients that gives you access to your health records from home.  \n2. Why should I register for myHealth?  \nIt is Free! You will gain 24/7 access to your health care records. Just as you manage your bank account online, now you will be able to manage your health online.  \n3. What can I do with myHealth?  \nAs a myHealth user, you can do things like check your lab results, view immunization records, view discharge instructions, review your medication history, send secure (but non-urgent) messages to your provider, request prescription refills, view scheduled appointments, and much more.  \n4. ) Why are there separate systems for the hospital and clinics?  \nThe electronic health record (EHR) system the clinics (your doctors or providers office) use is a different system than the hospital’s electronic health record. The different systems are in response the different needs of a clinic setting and a hospital setting. Each EHR system has its own patient portal. Therefore, you’re required to access your information in each separately.  \nWhile we recognize this might be an inconvenience to some users who utilize both the hospital and our clinics, but we believe systems that address the unique needs of these different settings improve the patient experience.  \n5. What are the differences between the two?  \nA detailed chart explaining the different capabilities between the platforms can be found here. (Link)  \n6. How do I enroll in myHealth?  \nWhen you check-in for your appointment, you’ll be asked to provide an email address to access the patient portal. You’ll receive an email invitation with instructions on how to complete the enrollment process and change your password within 24 hours.  \n7. Is myHealth secure?  \nYes. We take your concerns about the privacy and security of your health information seriously. You can rest assured that myHealth is completely secure and in compliance with the Health Information Portability and Accountability Act (HIPAA) .  \n8. What if I forget my username and/or password?  \nIf you forgot your username or password, you can recover this yourself on the myHealth login page. If you are experiencing trouble logging in to your account, or have other technical issues, please call the CHRISTUS St. Vincent Help Desk at (505) 913-4850.  \n9. What if I find an error in myHealth health information?  \nIf you would like to change something in your medical records, please contact CHRISTUS St. Vincent Medical Records at (505) 913-5320.  \n10. Can I access my family member’s myHealth myClinic portal account?  \nParents and guardians of children under 13 have full access to their child’s myHealth Portal.  \nParents and guardians of teens who are between the ages of 14 and 17 are not given access to their child’s myHealth Portal because of New Mexico state privacy laws.  \nPatients between 14 and 17 years of age can ask their provider to not share certain medical information with a parent or guardian.  \nAll test results, medications and visit summaries are posted in the myHealth portal, so the clinic wouldn’t be in compliance with the law if parents and guardians had access. However, a parent or guardian may request their child’s health records through the clinic as an alternative.  \n11. How do I know I have a message or result in the portal?  \nWhen a provider sends you a message, or a result is available, an e-mail will be sent to your personal e-mail account you provided when enrolling. This email will not contain any personal health information, it will just direct you tomyHealth where you can view your personal health information.  \nWhen you first sign up for the portal, you may get multiple e-mails during the first two days. These e-mail alerts are from historical labs and visit summaries being loading into your portal.","cbCaidVM8Gzoegs7","https://ap.wps.com/l/cbCaidVM8Gzoegs7","pdf",36912,"English","# Frequently Asked Questions\n## What is myHealth?\n## Why register?\n## What can I do?\n## Separate systems for hospital and clinics\n## Differences between the two\n## Enrollment process\n## Security and HIPAA\n## Username/password recovery\n## Updating information\n## Family member access rules\n## Notifications for messages and results","[{\"question\":\"What is myHealth for CHRISTUS St. Vincent patients?\",\"answer\":\"myHealth is the new patient portal that lets CHRISTUS St. Vincent patients access their health records from home.\"},{\"question\":\"Why should I register for myHealth?\",\"answer\":\"Registration is free and provides 24/7 access to health care records, similar to managing a bank account online.\"},{\"question\":\"How is myHealth accessed for hospital vs. clinic systems?\",\"answer\":\"Clinics and the hospital use different EHR systems, and each has its own patient portal, so access is required separately for each system.\"}]","Patient Portal - Frequently Asked Questions | PDF",1791850262]