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The position welcomes patients and visitors, distributes and collects required paperwork, enters accurate demographics and primary/secondary insurance details, and verifies eligibility and balances in coordination with billing staff. It also manages copay collection, sliding scale applications, check-in readiness, triage and same-day appointment flow, scanning tasks, and confidentiality aligned with HIPPA guidelines.","SWLA CENTER FOR HEALTH SERVICES JOB DESCRIPTION  \nJOB TITLE: Patient Access Registrar  \nDEPARTMENT: Front Desk – Welcome Desk Specialist  \nSUPERVISED BY: Site Manager  \nSUMMARY:  \nThe Registration Clerk is responsible for greeting incoming patients and visitors with excellent customer service. This position requires the employee to distribute and collect necessary paperwork, enter accurate demographics and insurance information, collect copayments, review balances in conjunction with billing staff, and offer all patients sliding scale applications.  \nEDUCATION, TRAINING AND EXPERIENCE:  \n1. High school graduate required.  \n2. Certification as Medical Office Assistant and/or Medical Assistant.  \n3. Previous experience in a medical or dental office setting required.  \n4. Must understand basic Medicare/Medicaid and insurance plans  \n5. Confident positive manner and appearance  \n6. Customer service experience  \n7. Must maintain a professional attitude under pressure  \n8. Employ correct grammatical English and write legibly in order to complete appropriate paper work  \nJOB RESPONSIBILITIES:  \n1. Greet patients and visitors in a professional manner  \n2. Pay attention to detail in regards to all aspects of job requirements  \n3. Enter information correctly in system  \n4. Ensure that patient signs in sheets are completed  \n5. Verify all patient demographics  \n6. Verify all patient insurance information and enter correctly in system  \n7. Arrive patients in timely manner  \n8. Make patients ready for provider in a timely manner  \n9. Understand process of triage/walk-ins and same day appointments  \n10. Enter correct insurance information pertaining to primary and secondary benefits  \n11. Understand Medicare/Medicaid and insurance plan benefits  \n12. Maintain all responsibilities and accuracy of sliding scale information in a timely manner  \n13. Collect copays and monies due at the time of visit  \n14. Ensure that all patients waiting in the lobby are being attended to  \n15. Review daily posting  \n16. Count down drawer with front desk lead  \n17. Keeping cash drawer locked at all times  \n18. Participates in educational activities and attends monthly staff meetings  \n19. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations  \n20. Answer telephone in a pleasant and helpful manner  \n21. To understand, follow oral and written instructions  \n22. Make sure that all visitors sign in on appropriate sheet and visitor tag is given  \n23. Keep area neat, clean and organized  \n24. Scanning  \n25. Other duties assigned  \nI have read and understand my job description.  \nEmployee Signature Date  \nSupervisor Signature  \nDate  \nHuman Resource Signature Date","cbCaibKlmlDEJ2KI","https://ap.wps.com/l/cbCaibKlmlDEJ2KI","pdf",250830,4,2,"English","en",105,"# Job Summary\n## Education, Training and Experience\n# Job Responsibilities\n## Duties and Workflow\n## Confidentiality and Compliance","[{\"question\":\"What does the Patient Access Registrar do during patient check-in?\",\"answer\":\"The registrar greets patients and visitors, distributes and collects paperwork, enters demographics and insurance information into the system, and verifies patient sign-in sheets and readiness for the provider.\"},{\"question\":\"What qualifications are required for this role?\",\"answer\":\"A high school graduate is required, along with certification as a Medical Office Assistant and/or Medical Assistant, plus prior experience in a medical or dental office setting and knowledge of Medicare/Medicaid and insurance plans.\"},{\"question\":\"How does the role handle payments and sliding scale applications?\",\"answer\":\"The registrar collects copayments and monies due at the time of the visit, offers sliding scale applications, and maintains accuracy of sliding scale information in a timely manner.\"}]","Patient Access Registrar - Job Description | PDF",1789363054,{"code":4,"msg":76,"data":77},"ok",{"site_id":70,"language":69,"slug":78,"title":59,"keywords":79,"description":60,"schema_data":80,"social_meta":134,"head_meta":136,"extra_data":138,"updated_unix":139},"patient-access-registrar-job-description","",{"@graph":81,"@context":133},[82,96,116],{"@type":83,"itemListElement":84},"BreadcrumbList",[85,89,91,94],{"item":86,"name":87,"@type":88,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":90,"name":10,"@type":88,"position":67},"https://docshare.wps.com/template/",{"item":92,"name":16,"@type":88,"position":93},"https://docshare.wps.com/template/resumes/",3,{"item":95,"name":59,"@type":88,"position":66},"https://docshare.wps.com/template/patient-access-registrar-job-description/262536/",{"url":95,"name":59,"@type":97,"image":98,"author":103,"headline":59,"publisher":105,"fileFormat":108,"inLanguage":69,"description":60,"dateModified":109,"datePublished":110,"encodingFormat":108,"isAccessibleForFree":111,"interactionStatistic":112},"DigitalDocument",{"url":99,"@type":100,"width":101,"height":102},"https://docshare.wps.com/thumbnails/patient-access-registrar-job-description/262536.png","ImageObject",442,249,{"name":57,"@type":104},"Person",{"url":86,"name":106,"@type":107},"DocShare","Organization","application/pdf","2026-10-06","2026-09-14",true,{"@type":113,"interactionType":114,"userInteractionCount":66},"InteractionCounter",{"@type":115},"ViewAction",{"@type":117,"mainEntity":118},"FAQPage",[119,125,129],{"name":120,"@type":121,"acceptedAnswer":122},"What does the Patient Access Registrar do during patient check-in?","Question",{"text":123,"@type":124},"The registrar greets patients and visitors, distributes and collects paperwork, enters demographics and insurance information into the system, and verifies patient sign-in sheets and readiness for the provider.","Answer",{"name":126,"@type":121,"acceptedAnswer":127},"What qualifications are required for this role?",{"text":128,"@type":124},"A high school graduate is required, along with certification as a Medical Office Assistant and/or Medical Assistant, plus prior experience in a medical or dental office setting and knowledge of Medicare/Medicaid and insurance plans.",{"name":130,"@type":121,"acceptedAnswer":131},"How does the role handle payments and sliding scale applications?",{"text":132,"@type":124},"The registrar collects copayments and monies due at the time of the visit, offers sliding scale applications, and maintains accuracy of sliding scale information in a timely manner.","https://schema.org",{"og:url":95,"og:type":135,"og:title":59,"og:site_name":106,"og:description":60},"article",{"robots":137,"canonical":95},"index,follow",{"doc_id":55,"site_id":70},1790621383]