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It maps induction and core job areas—housekeeping, front of house, grounds and maintenance, and food & beverage—into unit elements with lesson plans, activities, worksheets, presentations, checklists, and job description templates. 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HOSPITALITY  \nRESOURCE DIRECTORY  \nPASSPORT to HOSPITALITY  \n| Unit | Element | Code | Resources Name | Comment |\n| --- | --- | --- | --- | --- |\n| Induction | NA | UNInd01 | Induction to hospitality Lesson plan |  |\n|  |  | UNInd02 | Project Teacher Brief |  |\n|  |  | UNInd03 | Passport example |  |\n|  |  | UNInd04 | My Skills My Future CEC Doc |  |\n|  |  | UNInd05 | Skills Builder inclusive learning pack |  |\n|  |  | UNInd06 | Marriot Hotel Presentation |  |\n|  |  | UNInd07 | What is hospitality True or False Activity |  |\n|  |  | UNInd08 | Department Flash card 1 |  |\n|  |  | UNInd09 | Department Flash card 2 |  |\n|  |  | UNInd10 | Department Flash card 3 |  |\n|  |  | UNInd11 | Department Flash card 4 |  |\n|  |  | UNInd12 | Staff in uniforms |  |\n|  |  | UNInd13 | Top ten Skills |  |\n\n pAGE 2 OF 10  \n| Unit | Element | Code | Resources Name | Comment |\n| --- | --- | --- | --- | --- |\n| Unit 1-\u003Cbr>Housekeeping | Element 1 | UN1E101 | Element 1 Housekeeping lesson plan |  |\n|  |  | UN1E102 | Things found in a hotel room |  |\n|  |  | UN1E103 | Cleaning tools |  |\n|  |  | UN1E104 | Clean room v dirty room |  |\n|  |  | UN1E105 | Room cleaning map |  |\n|  |  | UN1E106 | Step by step bathroom cleaning |  |\n|  |  | UN1E107 | Making a bed |  |\n|  |  | UN1E108 | Cleaning product safety |  |\n|  |  | UN1E109 | Rubbish |  |\n|  |  | UN1E110 | Hoovering |  |\n|  |  | UN1E111 | Housekeeping Job description |  |\n|  |  | UN1E112 | Making a Bed SoP |  |\n| Unit 1\u003Cbr>-Housekeeping | Element 2 | UN1E201 | Element 2 Housekeeping lesson plan |  |\n|  |  | UN1E202- | Hard Skills explanation |  |\n|  |  | UN1E203- | soft skills explanation |  |\n|  |  | UN1E204- | Hard and soft Skills search activity |  |\n|  |  | UN1E205- | person outline for activity |  |\n|  |  | UN1E206 | Manual handling |  |\n|  |  | UN1E207- | Hotel porter Job Description |  |\n| Unit 1\u003Cbr>Housekeeping | Element 3 | UN1E301 | Industry Visit Lesson Plan |  |\n\nPASSPORT to HOSPITALITY  \n pAGE 3 OF 10  \n| Unit | Element | Code | Resources Name | Comment |\n| --- | --- | --- | --- | --- |\n| Unit 2- Front of House | Element 1 | UN2E101 | Front of house Element 1 Lesson plan |  |\n|  |  | UN2E102 | Front v back of house job roles |  |\n|  |  | UN2E103- | Front v back of house uniform |  |\n|  |  | UN2E104- | Comment card activity |  |\n|  |  | UN2E105- | 3 variations of setting a table |  |\n|  |  | UN2E106- | 11 steps guide to services |  |\n|  |  | UN2E107- | 5 steps to dealing with a complaint |  |\n|  |  | UN2E108- | Waiter job description |  |\n|  |  | UN2E109 | Steps of service SoP |  |\n| Unit 2 Front of House | Element 2 | UN2E201 | Front of house Element 2 Lesson plan |  |\n|  |  | UN2E202 | Inclusive skills builder learning resource pack |  |\n|  |  | Un2E203 | Greetings |  |\n|  |  | UN2E204 | Top 5 tips to greeting a customer |  |\n|  |  | UN2E205 | Listening |  |\n|  |  | UN2E206 | Booking to check out |  |\n|  |  | UN2E207 | Step by step answering a call |  |\n|  |  | UN2E208 | Checking in and out process |  |\n|  |  | UN2E209 | Simple booking excel spreadsheet |  |\n|  |  | UN2E210 | Job description |  |\n\npAGE 4 OF 10  \nPASSPORT to HOSPITALITY  \n\n| Unit | Element | Code | Resources Name | Comment |\n| --- | --- | --- | --- | --- |\n| Unit 2 Front of House | Element 3 | UN2E301 | Front of house Element 3 Lesson plan |  |\n| Unit 3-Grounds & Maintenance | Element 1 | UN3E101 | Element 1 Grounds and Maintenance |  |\n|  |  | UN3E102 | Life cycle of a tomato plant |  |\n|  |  | UN3E103 | The Pig Menu |  |\n|  |  | UN3E104 | Types of food-healthy vunhealth foods |  |\n|  |  | UN1E105 | Food wheel |  |\n|  |  | UN1E106 | Growing plant activity/ education pack |  |\n|  |  | UN1E107 | Safe use of a shovel and rakes |  |\n|  |  | UN1E108 | Ingredient’s match |  |\n|  |  | UN1E109 | Step by step how to make a sandwich |  |\n|  |  | UN1E110 | Groundsman Job description |  |\n|  |  | UN3E111 | Do’s and Don’ts of digging |  |\n\npAGE 5 OF 10  \n| Unit | Element | Code | Resources Name | Comment |\n| --- | --- | -","cbCaidDexN8kO3rF","https://ap.wps.com/l/cbCaidDexN8kO3rF","pdf",227628,10,"English","# Induction\n## Induction to hospitality lesson plan\n## Project teacher brief\n## Passport example\n## My Skills My Future CEC doc\n# Unit 1 - Housekeeping\n## Housekeeping lesson plan\n## Things found in a hotel room\n## Cleaning tools\n## Cleaning product safety\n# Unit 2 - Front of House\n## Front of house element 1 lesson plan\n## Job roles and uniform activities\n## Steps of service SoP\n# Unit 3 - Grounds & Maintenance\n## Grounds and maintenance lesson plan\n## Life cycle of a tomato plant\n## Safe use of tools\n## Health and safety sign worksheets\n# Unit 4 - Food & Beverage\n## F&B lesson plan\n## Kitchen porter tasks\n## Stock rotation (FIFO)\n## Food storage and washing guidance","[{\"question\":\"What types of learning resources are listed in the directory?\",\"answer\":\"The directory lists lesson plans, presentations, activities (e.g., true/false, matching, spot the hazards), worksheets, checklists, and job description templates.\"},{\"question\":\"How is the material organized across the hospitality program?\",\"answer\":\"It is organized by units and elements covering induction, housekeeping, front of house, grounds \\u0026 maintenance, and food \\u0026 beverage.\"},{\"question\":\"What do the resource codes represent?\",\"answer\":\"Each resource is indexed with a code (e.g., UN1E101) linked to a specific resource name and associated lesson or activity, making it easier to locate materials.\"}]","Passport to Hospitality - Resource Directory | PDF",1789354756]