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The guide explains how information architecture differs from enterprise content management and why both align to support business goals. It provides a step-by-step approach for Confluence, starting with site analysis, then designing a floor plan, and continuing through construction, adoption, decoration, and ongoing maintenance. Practical labeling tactics and content-level guidance are included to support collaboration.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/organizing-confluence-building-a-strategy/247925/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/organizing-confluence-building-a-strategy/247925.png","ImageObject",442,249,{"name":88,"@type":89},"Nguyễn Văn Học","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":20},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is information architecture in the context of Confluence?","Question",{"text":108,"@type":109},"Information architecture is the practice of organizing knowledge into an effective structure. For Confluence, it helps users manage information and find what they need.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Why do organizations need an information architecture strategy?",{"text":113,"@type":109},"It keeps knowledge organized, accessible, and up to date, enabling teams to collaborate, align, and make decisions faster. Without it, knowledge becomes disorganized, hard to use, and outdated—especially in Confluence.",{"name":115,"@type":106,"acceptedAnswer":116},"What are the first steps to create an information architecture strategy for Confluence?",{"text":117,"@type":109},"Start with a site analysis to evaluate what content exists and where it lives in Confluence. Then design a floor plan by building an information organization plan based on Confluence usage and organizational needs.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},247925,1791724658,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":20,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":35,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":140},1374402739827,"https://ap-avatar.wpscdn.com/avatar/14000c97e7351f1a627?x-image-process=image/resize,m_fixed,w_180,h_180&k=1787885694763230660","Organizing Confluence: contents  \n3 Introduction  \n4 Information architecture vs. enterprise content management  \n5 How to create an information architecture strategy for Confluence  \n5 Step 1: Perform a site analysis  \n6 Step 2: Design your floor plan  \n9 Step 3: Constructing your building  \n10 Step 4: Moving in  \n12 Step 5: Decorating and ongoing maintenance  \n17 Additional resources  \nWhat is information architecture?  \nInformation architecture is the practice of organizing knowledge. Like building architecture, it involves designing and constructing an effective structure. For companies, creating an information architecture strategy allows users to better manage their information and find the right information when they need it.  \nWho needs an information architecture strategy?  \nIn short, everyone! Keeping knowledge organized and accessible helps organizations accomplish more together. Teams can discuss, gain alignment and make decisions faster. Without an information architecture strategy, knowledge can easily become disorganized, hard to use and outdated. This can be especially painful when your organization stores and shares knowledge in a tool like Confluence.  \nIf your organization is already using Confluence, the way you organize (or don’t organize!) knowledge in pages or spaces may be working for now. But as usage grows, having an information architecture strategy makes it easier for teams to collaborate on pages, share information, and onboard new employees to Confluence.  \nCOMPARE  \nINFORMATION ARCHITECTURE VS.  \nENTERPRISE CONTENT MANAGEMENT  \nENTERPRISE CONTENT MANAGEMENT  \nEnterprise content management  \n(ECM) solutions help digitally manage an organization’s company’s knowledge and information in order to support its business goals. The right ECM solution will help automate processes, increase productivity, and encourage teams across a business to work better together.  \nINFORMATION ARCHITECTURE  \nHaving an information architecture strategy is an important part of successfully implementing an enterprise content management solution. An effective information architecture strategy will ensure that knowledge is organized and accessible for an organization’s company’s users and teams.  \nHow to create an information architecture strategy for Confluence  \nThe steps required to create an information architecture strategy for Confluence are similar to the steps required to create a new building or home. Before you can move in and enjoy your new space, you’ll need to analyze what you’re working with and design and build an ideal structure. This may seem like a daunting task, so we’ve broken down the process below:  \nSTEP ONE  \nPerform a site analysis  \nBefore breaking ground on construction, architects will tour a site to understand the land or existing structure that they’ll be working with. During this time, they’ll make note of the site’s surroundings and details to consider like climate, views or access to utilities for consideration in their design.  \nSimilarly, you’ll want to perform an analysis on your Confluence instance. You’ll want to evaluate:  \n· How much information is currently being stored in Confluence  \n· How much information is stored in pages versus attachments  \n· Where information lives within Confluence spaces  \n· Who owns the content in Confluence  \n· How much of the information in Confluence is still relevant to your organization today  \nIf you’re starting out with a brand new Confluence instance, you may not have answers to all of these questions.  \nDepending on the size and complexity of your Confluence instance, this analysis could be relatively quick and straightforward or take your team a bit of time. It’s important to take time to do this analysis properly, because it will inform your actions in the next step!  \nSTEP TWO  \nDesign your floor plan  \nNext, an architect will think about the building occupants’needs and design a highly functional floor plan that’s suited for these needs. Simila","cbCaipTAJtfCngIC","https://ap.wps.com/l/cbCaipTAJtfCngIC","pdf",1834862,"English","# Introduction\n## Information architecture vs. enterprise content management\n## How to create an information architecture strategy for Confluence\n## Step 1: Perform a site analysis\n## Step 2: Design your floor plan\n## Step 3: Constructing your building\n## Step 4: Moving in\n## Step 5: Decorating and ongoing maintenance\n## Additional resources","[{\"question\":\"What is information architecture in the context of Confluence?\",\"answer\":\"Information architecture is the practice of organizing knowledge into an effective structure. For Confluence, it helps users manage information and find what they need.\"},{\"question\":\"Why do organizations need an information architecture strategy?\",\"answer\":\"It keeps knowledge organized, accessible, and up to date, enabling teams to collaborate, align, and make decisions faster. Without it, knowledge becomes disorganized, hard to use, and outdated—especially in Confluence.\"},{\"question\":\"What are the first steps to create an information architecture strategy for Confluence?\",\"answer\":\"Start with a site analysis to evaluate what content exists and where it lives in Confluence. Then design a floor plan by building an information organization plan based on Confluence usage and organizational needs.\"}]","Organizing Confluence - Building a Strategy | PDF",1789243329,6]