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Walk-ins are always welcome.  \nWhat are the benefits of using On My Way tool?  \nThis online tool finds the closest location to you based on current wait times. Choose which clinic works for you and upload your information while spending more time at home and less time in the waiting room.  \nHow does On My Way work?  \nEach location using On My Way will display a Get in Line Now link. Choose the location with the time increment that works for you to minimize your wait in office.  \nWhat if I don’t want to use the On My Way tool?  \nOn My Way is a tool that minimizes your wait time in office, but walk-ins are always welcome. Please note that if you walk in, other patients who got in line ahead of you from home will be seen first (this is also based on illness severity) .  \nCan I still walk-in?  \nYes, walk-ins are always welcome. You will be added to the queue once you complete the check-in process.  \nIs this a scheduled appointment?  \nNo. On My Way is a tool to minimize wait time in the clinic. However, we are required to treat the sickest people first, which could impact your wait time.  \nOn My Way  \nFrequently  \nAsked Questions  \nCan I use eCheck-in?  \neCheck-In will be available and is recommended to be complete prior to arrival. It is available in MyChart.  \nWhat information do I have to provide?  \nYou will provide your first and last name, your arrival time, the reason for your visit, and a way for us to contact you by phone or email.  \nIs it secure?  \nYes. Our platform is secure and designed to protect your patient privacy.  \nDo I still have to check in when I arrive?  \nYes, you will notify the urgent care once you’ve arrived.  \nCan I let you know if more than one person is on the way?  \nOn My Way allows patients to only reserve for one person at a time. Patient may return to the home screen and add a separate session for the other person.  \nCan I save my spot in line for another day?  \nOn My Way will only show slots available for day-of wait times.  \nHow long do I still have to wait once I arrive?  \nOur goal is to have you spend less time in the clinic, and more time in the comfort of your home. We treat people based on the severity of their illness, which may mean a delay in your visit.  \nWhat happens if I miss my arrival time?  \nWe have a 15-minute grace period. If you miss your time, we will do our best to accommodate anew time slot.","cbCaimbBidqoAY4o","https://ap.wps.com/l/cbCaimbBidqoAY4o","pdf",143768,"English","# Benefits of using On My Way\n# How On My Way works\n# Walk-ins and wait-time priorities\n# Check-in and required information\n# Security and contact process\n# Reservations, scheduling, and timing rules","[{\"question\":\"What are the benefits of using the On My Way tool?\",\"answer\":\"On My Way helps you find the closest location based on current wait times. 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