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The document provides usage history in kilowatt-hours, explains key rate and billing definitions (actual vs. estimated reads), and outlines payment methods, contacts for customer operations and outage information, and instructions for mailing payment with the stub. 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Sign up for billing and outage alerts to stay informed. You can manage your account by logging in at [aepohio.com](aepohio.com).  \nUsage History (kWh):  \nCurrent bill summary:  \nBilling from 04/19/18-05/17/18 (29 days)  \n1,584  \nMay Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May  \nSupply Charge $46.11  \n2017 2018  \nMethods of Payment  \n [aepohio.com](aepohio.com)  \nPO Box 24417  \nCanton OH 44701-4417  \n 1-800-611-0964 ($1 . 85 fee)  \nNeed to get in touch?  \nCustomer Operations Center: 1-844-237-6446  \nView outage information at [aepohio.com](aepohio.com)  \nPlease tear on dotted line. Turn over for important information!   \nThank you for your prompt payment. Please include your account number on your check and return this stub with your payment.  \nJANE SMITH, 123 MAIN ST, ANY CITY, OH 43999-9999  \nSend Inquiries To:  \nPO BOX 24401  \nCANTON, OH 44701-4401  \nMake check payable and send to:  \nAMERICAN ELECTRIC POWER PO BOX 24417  \nCANTON OH 44701-4417  \n10467  \nAccount \\#123-456-789-0-1 JANE SMITH  \nAmount due on oJuner b4,efore2018 $104.67  \nPayment Amount $  \n The Neighbor to Neighbor program helps disadvantaged customers pay  \ntphaeyirmeelecnttrreicflbecitlls. Iwmyantgifttoohfelp. My $   \n000010467000010467010000000000  \nImportant Message  \nBills may be paid by mail or to an authorized agent. Payment to others is at your own risk. For names and locations of authorized agents, please call us toll free at 1-800-807-6789 . Customers who are hearing impaired may call 1-800-617-1234 (TDD/TTY).  \nWe offer several ways for you to pay your bill. In addition to paying in person or by mail, you may receive and pay your bill electronically (e-Bill) or have your payments deducted automatically from your checking or savings account.  \nDefinitions:  \nActual: Reflects that a reading was taken from your meter.  \nEstimate: Reflects that we were unable to read your meter this month. We calculated your bill based on prior usage and seasonal variations. You can choose to call us with an actual meter read at 1-888-237-8811 .  \nKilowatt-hour (kWh): The unit measure for the electricity you use. For example, you use one kWh of electricity to light a 100-watt light bulb for 10 hours.  \nCustomer Charge: The fixed monthly basic distribution charge to partially cover costs for billing, meter reading, service line maintenance and equipment.  \nLate Payment Charge: (If applicable) A late charge is added to the overdue amount of the regulated portion of your bill if you do not pay your bill by the due date.  \nStandard Service Offer: When customers purchase generation through AEP Ohio’s auction process and not through a supplier.  \nGeneration Service or Supply: Charges associated with the production of electricity.  \nTransmission Service: Charge for moving high-voltage electricity from a generation facility to the distribution station of the local electric utility. Transmission charges show under the delivery portion of the bill.  \nDistribution Service: Charge for use of local wires, transformers, substations and other equipment used to deliver electricity to your home/business. Distribution charges show under the delivery portion of the bill.  \nRetail Stability Rider (RSR): The RSR is necessary to provide AEP Ohio with stability while transitioning to 100% auction-based Standard Service Offering (generation service) pricing.  \nPhase-In Recovery Rider (PIRR): The PIRR will allow AEP Ohio to recover the cost of fuel deferred from 2009-2011 as previously authorized by the PUCO.  \nDeferred Asset Phase-In Rider (DAPIR): Recovers previously incurred deferrals for distribution assets.  \nDelivery: The graph on the first page sh","cbCainK3MhHaxph8","https://ap.wps.com/l/cbCainK3MhHaxph8","pdf",253240,"English","# Billing Details\n## Account and Service Information\n## Billing Period, Due Date, and Amount Due\n# Usage History and Charges\n## Current Bill Summary (kWh)\n## Supply Charge and Delivery Components\n# Payment Options and Customer Support\n## Payment by Mail or Authorized Agent\n## Customer Operations Center and Outage Information\n# Definitions and Important Notices\n## Actual vs. Estimate Readings\n## Deposits, Late Payment, and Complaint Process","[{\"question\":\"What are the due date and amount due on this bill?\",\"answer\":\"The bill shows an amount due of $104.67 and a due date of June 4, before 2018. It also lists the billing period from 04/19/18 to 05/17/18 (29 days).\"},{\"question\":\"How is usage measured and shown on the statement?\",\"answer\":\"Usage is presented in kilowatt-hours (kWh), with a current bill summary and a usage history chart across months. The bill also distinguishes between actual meter readings and estimated readings.\"},{\"question\":\"What payment methods and customer contacts are provided?\",\"answer\":\"Payment may be made by mail or through authorized agents, and the statement also describes electronic payment options (e-Bill) and automatic deductions. Customer Operations Center contact numbers and outage information access via the website are included, along with instructions for hearing-impaired customers.\"}]","Ohio Sample Bill - Utility Billing Statement | PDF",1789602151]