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Responsibilities include delivering a first-class stakeholder experience through day-to-day administrative and clerical support, managing visitor and phone enquiries professionally, and providing general first aid and welfare communication. Key duties cover accurate data, safeguarding, emergency procedures, first aid coverage, school event support, secure filing and archiving, and assisting with reporting, photography coordination, and school systems such as central registers, absences monitoring, DBS, medical records, and finance/payment processes.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/office-assistant-job-description-person-specification/260957/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/office-assistant-job-description-person-specification/260957.png","ImageObject",442,249,{"name":88,"@type":89},"Emma Mercer","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Who does the Office Assistant report to and who are the main working relationships?","Question",{"text":108,"@type":109},"The role reports to the Office Manager. It supports the office team and works closely with SLT, teaching and support staff, pupils, parents/carers, suppliers, contractors, and other professionals.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are the core responsibilities of the Office Assistant?",{"text":113,"@type":109},"Key duties include welcoming visitors and handling enquiries, providing accurate clerical and administrative support, managing switchboard and email queries, supporting SLT with administration and event organisation, and taking responsibility for agreed areas of support within the team.",{"name":115,"@type":106,"acceptedAnswer":116},"How does the role support safeguarding, data protection, and emergencies?",{"text":117,"@type":109},"The post must maintain safeguarding and security requirements, adhere to data protection and confidentiality guidelines, be fully conversant with emergency procedures including hoax callers, and assist during school emergencies with staff location, contacting 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Staff, RELATIONSHIPS  \nSCALE: HWLP point 14-18  \nHOURS: As per contract  \nJob purpose & Key Responsibilities  \n• To establish and maintain good relationships with parents/carers, colleagues, pupils, suppliers, contractors and other professionals.  \n• To deliver a first class experience to all stakeholders with day to day support, and to play a pivotal part in supporting the SLT with administration, organisation, promotional or whole school events.  \n• To play an effective and professional role within the Reception and office team, providing support and cover as required for colleagues and tasks including first aid provision.  \n• To provide efficient and accurate general clerical, switchboard and administrative support.  \n• To take responsibility for and lead on an agreed area/s of support within the team.  \nJob specification  \nGeneral Office Duties:  \n• To courteously welcome and receive visitors/callers/telephone queries to the school, for example, parents/carers, professionals from outside agencies, and deal with enquiries as required in a professional manner maintaining safeguarding and security requirements at all times.  \n• To undertake and ensure that all administrative/clerical duties, checks and documentation, for example returns and reports, letters, photocopying, filing and email are completed to the required level of accuracy and within deadlines.  \n• To support the leadership team or other colleagues with administrative tasks as required.  \n• To answer incoming queries, emails and switchboard telephone calls, dealing with requests and enquiries, forwarding and taking messages as required.  \n• To administer general first aid treatment and ensure that pupils’ welfare and needs are communicated to parents/carers and colleagues.  \n• To effectively utilise school communication systems, and carry this out on behalf of other colleagues, as required.  \n• To assist with School Events including parents’ evenings, open days and any other school event as required.  \n• To be fully conversant with emergency procedures and protocol, including hoax callers.  \n• To assist in school emergencies as required, including locating staff, contacting emergency services and completing necessary documentation.  \n• To be flexible and provide cover for other colleagues within the reception area, including first aid, attendance, admissions, reception cover, pupil support and provide assistance as required.  \n• To support the School’s needs and to undertake any other reasonable duties that may be assigned from time to time which reasonably falls into the scope of the job taking into account the post holders grade, skills and qualifications.  \n• To be mindful and ensure data protection and sharing guidelines / practices are adhered to.  \n• To ensure confidentiality is maintained at all times.  \n• To provide support with archiving, secure shredding and filing as required.  \n• To attend relevant meetings and training sessions, as required.  \n• To support with the preparation of reports as required for internal and external purposes, eg pupil absences, pupil census reports as required by the Department for Education.  \n• To ensure regular data collections are undertaken and changes updated on the School’s database.  \n• To assist the Office Manager in organising class and individual photos for pupils and staff, as required.  \n• To assist with:  \no Printing registers and fire lists.  \no Providing dinner numbers on a daily basis.  \no Providing dinner numbers on a daily basis.  \no Calling parents/carers regarding pupil absences, where these have been notified or authorised in advance.  \no Processing absence requests from parents of pupils to submit to the Headteacher.  \n• Specific responsibilities to be agreed with postholder and between team. These may include one or more of the following:  \no Updating and maintaining the si","cbCainVnjnTh3AwN","https://ap.wps.com/l/cbCainVnjnTh3AwN","pdf",168543,"English","# Job purpose & Key Responsibilities\n# Job specification\n## General Office Duties\n## Specific responsibilities to be agreed with postholder and between team\n# General\n# Person specification","[{\"question\":\"Who does the Office Assistant report to and who are the main working relationships?\",\"answer\":\"The role reports to the Office Manager. It supports the office team and works closely with SLT, teaching and support staff, pupils, parents/carers, suppliers, contractors, and other professionals.\"},{\"question\":\"What are the core responsibilities of the Office Assistant?\",\"answer\":\"Key duties include welcoming visitors and handling enquiries, providing accurate clerical and administrative support, managing switchboard and email queries, supporting SLT with administration and event organisation, and taking responsibility for agreed areas of support within the team.\"},{\"question\":\"How does the role support safeguarding, data protection, and emergencies?\",\"answer\":\"The post must maintain safeguarding and security requirements, adhere to data protection and confidentiality guidelines, be fully conversant with emergency procedures including hoax callers, and assist during school emergencies with staff location, contacting emergency services, and completing required documentation.\"}]","Office Assistant - Job Description - Person Specification | PDF",1789347824]