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This person is the face of the Port, as such they must reflect a professional, cheerful, and courteous demeanor at all times. Duties include customer service, public relations, general office operations, and special projects.  \nLEVEL OF AUTHORITY:  \nFreedom to take independent action is very limited. Activities are generally routine or repetitive and covered by wellestablished procedures, practices, or processes.  \nESSENTIAL FUNCTIONS:  \n• Provides outstanding, friendly customer service to all Port patrons over the phone and in person.  \n• Opens and closes the office, including making coffee, sorting faxes, and checking front desk voicemail.  \n• Processes incoming and outgoing mail and packages, including receipting all incoming moneys and checks, and assembling bank deposits.  \n• Provides clerical services, including filing, researching, and presentation preparation, to each Port department as instructed by supervisor.  \n• Assists the Contracts Administrator with setting up and maintaining files; scanning, copying and mailings; annual advertising, accepting, and organizing Statements of Qualifications for the yearly Consultant Roster.  \n• Tracks and verifies Certificates of Insurance for Port tenants, service providers and consultants. Maintains and updates the Port’s Small Works Roster.  \n• Assists the Events Coordinator with the Port’s venue rentals; taking applications, scheduling, billings, payments, deposits, and acquiring event insurance certificates.  \n• Assists the Events Coordinator with setting up and maintaining files; scanning, copying.  \n• Assists Project Managers with clerical tasks; filing, scanning, copying, mailings, project documentation, procurement assistance, and community meeting support.  \n• Assists the Accounting Assistant with Marina customer compliance by contacting customers regarding insurance and registration requirements  \n• Assists Human Resources Manager with clerical tasks; filing, scanning, copying, mailings, project documentation, procurement assistance, and community meeting support.  \n• Maintains general office equipment, scheduling maintenance and service calls as needed.  \n• Responsible for maintaining, purchasing, and stocking kitchen and office supplies, including maintaining the copier, fax machine and postage machine and necessary supplies.  \n• Responsible for creating and maintaining monthly Administration and Finance performance indicators utilizing Microsoft PowerPoint.  \n• Maintains, distributes, and files all incident reports for the Port.  \n• Cross-trains with other office assistants and backup to Executive Assistant, as needed.  \nOTHER JOB DUTIES:  \n• Perform other duties, responsibilities, and special projects as assigned.  \nWORKING CONDITIONS:  \nWork is performed primarily indoors. This position works on or near water. This position requires repetitive computer usage. Work requires exposure to ambient sound, emissions, and magnetic surfaces from office equipment. Typically, the noise and odor levels in the work environment are moderate, however, there may be exposure to loud noises and foul odors on a daily basis due to marine activity and maintenance and repair.  \nKNOWLEDGE, SKILLS, ABILITIES, & OTHER CHARACTERISTICS:  \n1. High School Diploma or GED required.  \n2. Must have a combination of education and experience that provides 3 years’ experience in administrative support.  \n3. Must have an expert level understanding of Microsoft software including Excel, Word and PowerPoint.  \n4. Must possess excellent administrative skills, customer service skills, and the ability to act as an ambassador ","cbCaivvbW1qWokIV","https://ap.wps.com/l/cbCaivvbW1qWokIV","pdf",151133,"English","# Job Description\n## Job Summary\n## Essential Functions\n## Level of Authority\n## Working Conditions\n## Knowledge, Skills, Abilities & Other Characteristics\n## Physical Requirements\n## Other Job Duties","[{\"question\":\"What is the primary purpose of the Office Assistant (Front Office) role?\",\"answer\":\"The Office Assistant helps operate the main Port office while providing exceptional customer service and representing the Port with a professional, cheerful, courteous demeanor.\"},{\"question\":\"What essential duties are related to office operations and customer service?\",\"answer\":\"The role provides friendly service by phone and in person, opens and closes the office, processes incoming and outgoing mail and packages, and checks front desk voicemail while preparing required front-desk support tasks.\"},{\"question\":\"What qualifications and skills are required for this position?\",\"answer\":\"A High School Diploma or GED is required, along with a combination of education and experience providing 3 years of administrative support experience. 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