[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-262218-105":53,"doc-detail-262218-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","odi-duty-statement-head-of-design","ODI Duty Statement - Head of Design","","Duty Statement outlines the current/proposed role of Head of Design within the Office of Data and Innovation (ODI), CalInnovate/Service Innovation, classified as Career Executive Assignment (CEA) Level B. It defines leadership responsibilities for inclusive and human-centered design, including setting design standards, serving as UX subject matter expert, and driving vision for design excellence. The position manages cross-functional collaboration, plans and delivers service design across digital, in person, and hybrid settings, and supports long-term adoption, capacity building, and strategic priority decision-making.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/odi-duty-statement-head-of-design/262218/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/odi-duty-statement-head-of-design/262218.png","ImageObject",442,249,{"name":88,"@type":89},"Jasmine","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-30","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What department and unit does the Head of Design role belong to?","Question",{"text":108,"@type":109},"The role is within the Office of Data and Innovation (ODI), CalInnovate/Service Innovation.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What is the Head of Design responsible for in inclusive and human-centered design?",{"text":113,"@type":109},"The incumbent leads design excellence, establishes overall design standards, acts as ODI’s UX subject matter expert, and evangelizes inclusive and human-centered design (HCD).",{"name":115,"@type":106,"acceptedAnswer":116},"How does the role contribute to service design and delivery?",{"text":117,"@type":109},"The incumbent plans, develops, and implements service design and delivery, including new services, products, and policies spanning digital, in-person, and hybrid contexts.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},262218,1792176077,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":73},2336478487870,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","Duty Statement  \n☐ Current ☒ Proposed  \n\n| Item | Position information |\n| --- | --- |\n| Office/Department | Office of Data and Innovation (ODI) |\n| Unit/Section | CalInnovate/Service Innovation |\n| Classification | Career Executive Assignment (CEA) Level B |\n| Working title | Head of Design |\n| Position number | 418-100-7500-005 |\n| Prepared date | 03/03/23 |\n| Effective date |  |\n| Name | Vacant |\n\nGeneral statement  \nThe Head of Design leads ODI’s design team, establishes overall design standards for ODI, and is an active practitioner and evangelist of inclusive and human-centered design (HCD), under the administrative direction of the Deputy Director, Service Innovation in the CalInnovate division.  \nThe incumbent initiates the vision for design excellence for the ODI design team, partners, and projects. The incumbent manages a team of designers including visual design, service design, UX design, and content design. The incumbent serves as ODI’s UX subject matter expert, setting design standards, and working to guide and develop our designers in support of ODI’s mission.  \nThe incumbent plans, develops, and implements service design and delivery including development of new services, products, and policies associated with and directly related to all aspects of service design and delivery including digital, in person, and hybrid. The incumbent plays a significant role in the adoption, maintenance, and capacity building to support these services long term.  \nThe incumbent also plays a significant role in decision making and development of priorities, policies, and practices pertaining to projects, strategic planning, resource management, and program delivery.  \nEssential functions  \n\n| % | Description |\n| --- | --- |\n| 35% | Strategic design leadership and solving for complex challenges\u003Cbr>● Develop and lead a comprehensive design strategy that solves for complex user needs and government goals.\u003Cbr>● Lead the design thinking process for multi-departmental projects, and guide the team through ambiguity.\u003Cbr>● Find ways to continually make state government websites, digital services, and systems easier and better to use. Suggest statewide policy changes based on data-driven decisions and what users need.\u003Cbr>● While primarily in a leadership role, maintain a healthy and hands-on involvement in strategic projects, or when tackling complex design challenges.\u003Cbr>● Lead by example, demonstrate a deep understanding of visual design, design principles, accessibility, and ability to solve problems.\u003Cbr>● Advise the Chief Deputy Director and Director in the formulation of state technology, research, and customer experience policies. |\n| 30% | Cross functional collaboration and communication\u003Cbr>● Partner effectively within product management, engineering, research, and other domains to integrate inclusive and human-centered design into the product approach.\u003Cbr>● Clearly communicate design concepts, rationale, and impact to diverse audiences, including executive leadership.\u003Cbr>● Develop strong working relationships across different departments to promote good design and solutions that truly meet people's needs.\u003Cbr>● Share design methods, standards, and principles with staff inside and outside the organization using guides, working groups, and other ways to encourage the use of good design practices statewide.\u003Cbr>● Consult directly with partners as a principal designer to influence how services are designed and delivered across different state programs.\u003Cbr>● Lead design efforts to enhance both user and employee experiences through process improvement and strategic planning.\u003Cbr>● Use research insights to drive collaborative decision-making and inform inclusive design.\u003Cbr>● Embed service design standards within our agile development process to achieve strategic goals.\u003Cbr>● Use different approaches to show how services should be designed and delivered, including leading workshops to create sketches, sitemaps, flowcharts, storyboards, service b","cbCaikbgUrs9Ut0H","https://ap.wps.com/l/cbCaikbgUrs9Ut0H","pdf",126631,"English","# General statement\n## Essential functions\n### Strategic design leadership and solving for complex challenges\n### Cross functional collaboration and communication\n### Design leadership and mentoring\n### Strategic initiatives\n## Marginal functions","[{\"question\":\"What department and unit does the Head of Design role belong to?\",\"answer\":\"The role is within the Office of Data and Innovation (ODI), CalInnovate/Service Innovation.\"},{\"question\":\"What is the Head of Design responsible for in inclusive and human-centered design?\",\"answer\":\"The incumbent leads design excellence, establishes overall design standards, acts as ODI’s UX subject matter expert, and evangelizes inclusive and human-centered design (HCD).\"},{\"question\":\"How does the role contribute to service design and delivery?\",\"answer\":\"The incumbent plans, develops, and implements service design and delivery, including new services, products, and policies spanning digital, in-person, and hybrid contexts.\"}]","ODI Duty Statement - Head of Design | PDF",1789360384]