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Employer Resource Networks Key Performance Indicators","","2024年Oceana County Employer Resource Networks®（ERN®）关键绩效指标报告梳理了网络在人员留任与综合就业支持方面的年度表现。内容覆盖总统致辞与宏观经济压力下的员工保障价值，说明ERN USA在151家成员企业中服务5,699名员工与11,600项支持性解决方案，并给出平均利用率18%、雇主ROI 632.2%。同时展示案例交付、平均结案时长、行业雇主分布以及前十大需求，并汇总贷款与储蓄等资源价值构成。",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/oceana-county-2024-kpi-report-employer-resource-networks-key-performance-indicators/244975/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/oceana-county-2024-kpi-report-employer-resource-networks-key-performance-indicators/244975.png","ImageObject",442,249,{"name":88,"@type":89},"Jacob","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-20","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"2024年Oceana County ERN®的核心KPI结果包括哪些关键指标？","Question",{"text":109,"@type":110},"报告给出平均利用率18%以及雇主ROI 632.2%，并展示服务覆盖范围（5,699名员工、151家雇主成员企业、11,600项支持性就业解决方案）以及案例交付与平均结案时长等结果。","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"ERN®提供哪些与员工留任和晋升相关的解决方案？",{"text":114,"@type":110},"报告强调在现场提供success coach、员工留任与发展方案；同时通过ERN® Data Solutions（Salesforce与SharePoint）提供模板、外展培训、同伴学习与指标体系以推动网络影响落地。",{"name":116,"@type":107,"acceptedAnswer":117},"Top Ten Case Needs中，最主要的需求类别有哪些？",{"text":118,"@type":110},"报告列出Special/Seasonal Programs、Housing、Health/Dental/Insurance、Financial Legal Assistance、Food Assistance、Transportation、Counseling Request、Education与Homeownership等案例需求类别。","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},244975,1791313093,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":8,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":79},962084931830,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","2024 KPI  \nOceana County  \nLakeshore ERN® Report  \nAn Employee Retention Solution With Real Social Impact  \nAUGUST 2025  \nEmployer Resource Networks®  \nKey Performance Indicators  \nPresident’s Message  \nWeathering the Economic Storm Together  \nIf the past decade has taught us anything, it’s that workers are the backbone of every organization. Whether it was the 2008 crash or the COVID-19 pandemic, Employer Resource Networks® have experienced how crucial it is to support employees when situations get difficult. In the past, federal support helped buffer the blow, but that safety net is now shrinking. The pressure is on, not just for workers, but for those who rely on them, to bridge the gap.  \nIn 2024, Employer Resource Networks® served 5,699 employees at 151 employer member companies with 11,600 supportive employment solutions, achieving 18% average utilization and 632. 2% average employer ROI (ERN USA 2024 KPI Report). Lack of resources and skills stretch workers thin financially, emotionally, and mentally affecting company productivity.  \nAs economic times grow tougher, employee basic needs for job retention and financial stability are expected to increase. Worker retention is no longer just an HR talking point- it’s a company survival strategy. Employee performance and longevity are business gains that come from workforce investment and are key to business and community sustainability.  \nMore and more, states and foundations are stepping up where federal aid has backed off. Nonprofits are tapping into the resilience they are known for, leveraging creative funding and partnerships to keep people afloat. Employers can do the same-and must.  \nThe good news: onsite employee assistance doesn’t have to break the bank. Employer Resource Networks® ( ERNs®) provide onsite success coach employee retention and advancement solutions that coordinate and make the most of funds and partnerships. ERN® Data Solutions Salesforce and SharePoint platforms provide shared templates, employee outreach and advancement training, peer learning, and metrics that drive the impact of the network. Employee need trends reveal referrals around critical issues such as mental health, childcare, and housing.  \nWhen that strain gets too heavy, workers leave, and when they leave, organizations lose more than just a warm body. Companies lose training, trust, and talent a large investment. Businesses can’t afford not to support their workforce-not now.  \nTough times are a head. The question is: will employers stand out as businesses that stand with their people? If not, workers will notice-and it may be the best workers that notice first. Let’s stand together to support families, companies, and communities-growing the ERN USA Network for even greater impact and success!  \nJames Vander Hulst, Chief Disruptive Oficer, ERN USA  \n2024 KPI  \nOceana County  \nKey Performance Indicators  \nReturn on Investment  \n302%  \nEmployer ROI  \n4  \nEmployers  \n580  \nCollective Workforce  \nDistinct Employees Served  \n 83  \nAnd their families  \nWorkforce Utilization  \n7%   \nDelivered Cases  \n 81  \nAverage Case Time Spent  \n56 MINUTES  \nIndustry Sectors  \nHealthcare  \n1  \nEmployer  \nManufacturing  \n1  \nEmployer  \nServices  \n2  \nEmployers  \n[info@ern-usa.com](info@ern-usa.com)  [ern-usa.com](ern-usa.com)  Employer Resource Network® USA© 2025  \n2024 KPI  \nOceana County  \nTop Ten Case Needs  \nSpecial/Seasonal Programs Housing  \nHealth/Dental/Insurance Financial  \nLegal Assistance Food Assistance Transportation Counseling Request Education Homeownership  \n0 2 4 6 8 10 12 14  \n*Number of cases  \nResource Values  \n$5, 750  \nERN Loan Total: $3,300  \nSavings Component Total: $1,560 Community, State &  \nFederal Resources: $2,450  \n“Thankyou, truly thankful for, you truly go above and beyond.”  \nMember Employee Country Dairy  \n[info@ern-usa.com](info@ern-usa.com)  [ern-usa.com](ern-usa.com)  Employer Resource Network® USA© 2025  \nERN®  \nOverview  \nOceana County  \nEmployer Members  \nJames Vander","cbCaihvUz0xoZXOp","https://ap.wps.com/l/cbCaihvUz0xoZXOp","pdf",3632009,"English","# President’s Message\n## Weathering the Economic Storm Together\n# 2024 KPI Highlights\n## Employer ROI and Workforce Utilization\n## Top Ten Case Needs\n# Resource Values\n## ERN Loan Total and Savings Components\n# ERN® Overview\n## Employer Members and Strategic Partners\n# Our Work Supports","[{\"question\":\"2024年Oceana County ERN®的核心KPI结果包括哪些关键指标？\",\"answer\":\"报告给出平均利用率18%以及雇主ROI 632.2%，并展示服务覆盖范围（5,699名员工、151家雇主成员企业、11,600项支持性就业解决方案）以及案例交付与平均结案时长等结果。\"},{\"question\":\"ERN®提供哪些与员工留任和晋升相关的解决方案？\",\"answer\":\"报告强调在现场提供success coach、员工留任与发展方案；同时通过ERN® Data Solutions（Salesforce与SharePoint）提供模板、外展培训、同伴学习与指标体系以推动网络影响落地。\"},{\"question\":\"Top Ten Case Needs中，最主要的需求类别有哪些？\",\"answer\":\"报告列出Special/Seasonal Programs、Housing、Health/Dental/Insurance、Financial Legal Assistance、Food Assistance、Transportation、Counseling Request、Education与Homeownership等案例需求类别。\"}]","Oceana County 2024 KPI Report - Employer Resource Networks Key Performance Indicators | PDF",1789223680]