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Authored for providers working toward true medical homes for the communities served.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/obtaining-patient-centered-medical-home-recognition-a-how-to-manual-a-guide-for-obtaining-ppc-pcmh-recognition-for-safety-net-providers/239590/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/obtaining-patient-centered-medical-home-recognition-a-how-to-manual-a-guide-for-obtaining-ppc-pcmh-recognition-for-safety-net-providers/239590.png","ImageObject",442,249,{"name":88,"@type":89},"Tawan","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-25","2026-09-11",true,{"@type":98,"interactionType":99,"userInteractionCount":20},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the purpose of this manual?","Question",{"text":108,"@type":109},"The manual guides safety-net providers through the steps needed to obtain PPC-PCMH recognition.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Who is this manual intended for?",{"text":113,"@type":109},"It is intended for safety-net primary care providers and community health centers pursuing Patient-Centered Medical Home recognition.",{"name":115,"@type":106,"acceptedAnswer":116},"What does the NCQA recognition process include?",{"text":117,"@type":109},"It covers what the NCQA recognition process is, why providers should obtain PCMH recognition, anticipated reimbursement changes, where to start, how scoring works, the survey timeline, and expected costs.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},239590,1789150842,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":20,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":140},2336475104042,"https://ap-avatar.wpscdn.com/avatar/22000c4c32af1715be0?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786537525561427321","Cari Reiner, MPA Rachel Sacks, MPA Regina Neal, MS, MPH  \n[www.pcdcny.org](www.pcdcny.org)  \nObtaining Patient‐Centered Medical Home Recognition: A How To Manual  \nA Guide for Obtaining PPC‐PCMH Recognition for Safety‐Net Providers  \nNovember 2009  \nMade possible with funding from:  \nAcknowledgments & Thanks  \nAt each step along the way, we were supported by several groups of people through their dedication of time, effort, and expertise. We would like to thank them for their contributions to this work and for sharing our view that this manual will be invaluable to safety‐net primary care providers in their efforts to achieve  \nPatient‐Centered Medical Home recognition and provide true medical homes for the patients they serve.  \nWe extend our thanks to:  \nThe New York Community Trust  \nFor their generous support of this project, and for their dedication to improving the effectiveness, responsiveness, and equity of health care in New York. We would especially like to thank Len McNally for his support of PCDC and this project.  \nThe Medical Home Expert Advisory Panel  \nFor their time, expertise, feedback and enthusiastic support for this project:  \nMelinda Abrams, MS  \nAssistant Vice President Patient‐Centered Coordinated Care Programs The Commonwealth Fund  \nPaloma Hernandez, MPH  \nPresident & Chief Executive Officer  \nUrban Health Plan  \nPaul Kaye, MD, FAAP  \nChief Medical Officer Hudson River HealthCare  \nKaren Nelson, MD, MPH  \nChief Executive Officer & Medical Director  \nUNITE HERE Health Center  \nAmanda Parsons, MD, MBA  \nDirector of Medical Quality Division of Health Care Access and Improvement NYC Department of Health & Mental Hygiene  \nWilliam Rollow, MD, MPH  \nConsultant  \nDavid Stevens, MD  \nAssociate Medical Officer & Director of NACHC Quality Center National Association of Community Health Centers  \nElizabeth Swain, MS  \nChief Executive Officer  \nCommunity Health Centers of New York State (CHCANYS)  \nThe Interviewees & Reviewers  \nFor lending a user’s perspective and enhancing the quality of this manual:  \nDr. Janet Kim, Beacon Health Center; Dr. Pascale Kersaint, Bedford‐Stuyvesant Family Health Center; Betty Cheng & Dr. Perry Pong, Charles B. Wang Community Health Center; Kate Breslin, CHCANYS; Celia Brown, East Bay Community Action Program ; Dr. Jeanine Bookhardt‐Murry, Lori Ferguson & Stephane Howze, Harlem United; Shelina Foderingham, Maria Ludwick & Clayton Williams, Louisiana Public Health Institute; Carol Dooley & Cheryl Hall, Lutheran Family Health Centers; Lane DePrima Jacobs, Missouri Primary Care Association; Dan Lowenstein, Vanessa Rudin & Michelle Shaljian, PCDC; Dr. Warria Esmond & Molly Trilla, Settlement Health; and Ross Adelglass, Donna Lawlor, Audrey Lum and Jenny Tsang, UNITE HERE Health Center.  \nNational Committee for Quality Assurance (NCQA)  \nFor ensuring we captured the accuracy of the NCQA survey process:  \nJohann Chanin, RN, MSN  \nDirector, Product Development  \nMina Harkins, MBA, MT (ASCP)  \nAssistant VP, Physician Recognition Programs  \nWe offer special thanks to Julia Vishnevetsky, a current graduate student at the Columbia University Mailman School of Public Health, who served as an intern on our project team. Julia provided invaluable support in the development of several important aspects of work related to the development of this manual.  \nTable of Contents  \nINTRODUCTION: An Orientation to the Manual......................................................... 3  \nWhat is the purpose of this manual?.......................................................................................... 3  \nWho is this manual intended for? .............................................................................................. 3  \nHow is the manual organized?.................................................................................................... 4  \nAppendices ............................................................................................................................","cbCail5bK12HKz4g","https://ap.wps.com/l/cbCail5bK12HKz4g","pdf",1076552,68,"English","# INTRODUCTION: An Orientation to the Manual\n## What is the purpose of this manual?\n## Who is this manual intended for?\n## How is the manual organized?\n## Appendices\n## Icons\n# SECTION 1: The PCMH Framework\n## What is the Patient-Centered Medical Home (PCMH)?\n## Patients and the PC MH\n## CHCs and the PC MH\n# SECTION 2: NCQA & the PCMH Recognition Process\n## What is the NCQA recognition process?\n## Why should my CHC obtain PCMH recognition?\n## Anticipated changes in reimbursement\n## We are interested in obtaining recognition. Where do we start?\n## How does scoring work?\n## How long will the survey process take to complete?\n## How much will it cost?\n## How can I quickly familiarize myself with NCQA’s system?\n## Managing expectations\n# SECTION 3: Communicating with Staff & Board","[{\"question\":\"What is the purpose of this manual?\",\"answer\":\"The manual guides safety-net providers through the steps needed to obtain PPC-PCMH recognition.\"},{\"question\":\"Who is this manual intended for?\",\"answer\":\"It is intended for safety-net primary care providers and community health centers pursuing Patient-Centered Medical Home recognition.\"},{\"question\":\"What does the NCQA recognition process include?\",\"answer\":\"It covers what the NCQA recognition process is, why providers should obtain PCMH recognition, anticipated reimbursement changes, where to start, how scoring works, the survey timeline, and expected costs.\"}]","Obtaining Patient-Centered Medical Home Recognition: A How To Manual - A Guide for Obtaining PPC-PCMH Recognition for Safety-Net Providers | PDF",24]