[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-detail-306545-en":53,"doc-seo-306545-105":74},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":5,"data":54},{"doc_id":55,"user_id":56,"nickname":57,"user_avatar":58,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":60,"doc_content":61,"file_id":62,"file_url":63,"file_type":64,"file_size":65,"view_count":20,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":22,"language":66,"language_code":67,"site_id":68,"html_lang":67,"table_of_contents":69,"faqs":70,"seo_title":71,"seo_description":60,"update_tm":72,"read_time":73},306545,687197207639,"Asher","https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","NICU Family Advisory Council Toolkit - A CPQCC Quality Improvement Toolkit - March 2025","NICU Family Advisory Council Toolkit provides a comprehensive resource and message from families to help neonatal intensive care unit (NICU) staff and families establish, maintain, and strengthen a Family Advisory Council (FAC). The toolkit outlines purpose, guidance for using the materials, and expected FAC impact, then details readiness assessment, member recruitment and onboarding, engagement and involvement strategies, and methods to sustain, evaluate, and continuously improve performance. It includes tools and templates, quick start guidance, and a resource library.","|  |  |  |  |  |\n| --- | --- | --- | --- | --- |\n| From Our Family to Yours: The CPQCC NICU Family Advisory Council Toolkit |  |  |  |  |\n|  | placeholder; resize\u003Cbr>needed remove\u003Cbr>black stroke(outline) |  | image placeholder;\u003Cbr>as needed and remove black stroke(outline) |  |\n|  | image placeholder; as needed |  |  |  |\n\nNICU Family Advisory Council Toolkit  \nA CPQCC Quality Improvement Toolkit  \nMarch 2025  \nNICU Family Advisory Council Toolkit  \nAUTHORS  \nJoanne Tillman, MPH, MCHES, CPQCC/CMQCC Jadene Wong, MD, Stanford Medicine Rebecca Robinson, MFA, CPQCC/CMQCC Sarah Vaillancourt, DNP, WHP-BC, RN, CMQCC Malathi Balasundaram, MD, Stanford Medicine  \nLindsay du Plessis, DrPH, MPH, CMQCC  \nJeffrey Gould, MD, MPH, CPQCC/CMQCC, Stanford Medicine  \nJochen Profit, MD, MPH, CPQCC/CMQCC, Stanford Medicine  \nCPQCC CALIFORNIA NICU FAMILY ADVISORY COUNCIL (2023-2024)  \nChair: Michelle Wrench Kayla Allen Ana Aragon  \nWendy Armstrong  \nSilvia Bor Nishan Degnarain Gee Lyn Echaluse Jennifer Godfrey  \nKathryn Gullo  \nHailey Hibler  \nHung Gia Nguyen Alexis Fowler Rodriguez  \nN. Uche UzegbuMcGhee  \nMegeane Von Flue  \nSUGGESTED CITATION  \nTillman J, Wong J, Robinson R, Vaillancourt S, Balasundaram M, du Plessis L, Gould J, Profit J. 2025. NICU Family Advisory Council Toolkit. Stanford, CA: California Perinatal Quality Care Collaborative (CPQCC).  \nCOPYRIGHT INFORMATION  \n© 2025 California Perinatal Quality Care Collaborative. The material in these guidelines may be freely reproduced and disseminated for informational, educational, and non-commercial purposes only.  \nDISCLAIMER  \nThis toolkit is considered a resource but does not define the standard of care in California. Readers are advised to adapt the guidelines and resources based on their local facility’s level of care and patient populations served and are also advised not to rely solely on the guidelines presented here. The examples provided in Tools & Templates, as well as links for additional information or training, should not be viewed as exclusive or preferred.  \nFOR CORRESPONDENCE  \nCPQCC  \nCenter for Academic Medicine – Neonatology MC: 5660  \n453 Quarry Road, Palo Alto, CA 94304  \nEmail: [info@cpqcc.org](info@cpqcc.org)  \n[Website:](Website: www.cpqcc.org)[ ](Website: www.cpqcc.org)[www.cpqcc.org](Website: www.cpqcc.org)  \nNICU Family Advisory Council Toolkit 3  \nAcknowledgements  \nSupport for the CPQCC California NICU Family Advisory Council (FAC) and this toolkit was provided by the Lucile Packard Foundation for Children’s Health. The views presented here are those of the authors and not necessarily those of the Foundation or its staff. Learn more at [LPFCH.org/CYSHCN](LPFCH.org/CYSHCN).  \nThe toolkit authors extend their sincerest gratitude to the Foundation for its generosity. The authors also send heartfelt thanks to the dedicated NICU staff and providers, and the family members of the California NICU FAC, whose expertise, time, and effort have been invaluable in the creation of the toolkit.  \nTable of Contents  \nINTRODUCTION ............................ 6  \nPurpose of This Toolkit ...................................... 6  \nHow to Use This Toolkit ..................................... 6  \nFAC Impact ........................................................... 7  \nTools for FAC Implementation ........................... 9  \nTools & Templates ............................................... 9  \nSECTION 1: ASSESS READINESS ...................... 10  \nEssential Elements for FAC Success ............. 10  \nDefining an FAC ................................................. 12  \nTools & Templates ............................................. 13  \nSECTION 2: RECRUIT MEMBERS ...................... 14  \nUnderstanding the FAC Community ............... 14  \nRecruitment Strategies ..................................... 15  \nApplication Process .......................................... 16  \nOnboarding Process .......................................... 16  \nPlanning for Success ............","cbCaimNYz9d7kwJ5","https://ap.wps.com/l/cbCaimNYz9d7kwJ5","pdf",10173610,"English","en",105,"# Introduction\n## Purpose of This Toolkit\n## How to Use This Toolkit\n## FAC Impact\n## Tools for FAC Implementation\n## Tools & Templates\n# Section 1: ASSESS READINESS\n## Essential Elements for FAC Success\n## Defining an FAC\n## Tools & Templates\n# Section 2: RECRUIT MEMBERS\n## Understanding the FAC Community\n## Recruitment Strategies\n## Application Process\n## Onboarding Process\n## Planning for Success\n## Tools & Templates\n# Section 3: ENGAGE AND INVOLVE\n## Creating a Culture of Engagement\n## Tools & Templates\n# Section 4: SUSTAIN, EVALUATE, AND IMPROVE\n## Sustain Engagement\n## Evaluate and Improve\n## Attrition\n## Attrition Prevention\n## Plan for the Future\n## Tools & Templates\n# Conclusion\n# Quick Start Guide\n# Resource Library\n# Tools & Templates\n# References","[{\"question\":\"What is the purpose of this NICU Family Advisory Council toolkit?\",\"answer\":\"It offers a comprehensive toolkit to support NICU staff and families in establishing and maintaining a Family Advisory Council (FAC), improving communication and driving systemic improvements in patient care and quality improvement.\"},{\"question\":\"How should staff use the toolkit to set up an FAC?\",\"answer\":\"Start with assessing readiness, then define an FAC, recruit and onboard members using the provided strategies and processes, and implement engagement and involvement practices supported by tools and templates.\"},{\"question\":\"What guidance does the toolkit provide for sustaining and improving FAC efforts?\",\"answer\":\"It covers how to sustain engagement, evaluate and improve outcomes, manage attrition, prevent loss of members, and plan for the future, with additional tools and templates to support ongoing work.\"}]","NICU Family Advisory Council Toolkit - 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