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Core duties include Tier II support, EAS operation, provisioning software management, customer technical support for subscribers and wholesale providers, and installation, configuration, programming, and troubleshooting of switches, routers, and servers. Requirements cover proficiency with specific network platforms and equipment, routing protocols (BGP/OSPF), Layer 2 technologies, TCP/IP services, IPv4/IPv6 subnetting, monitoring tools, and fiber-optic technology.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/network-engineer-job-description-role-responsibilities-and-requirements/258054/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/network-engineer-job-description-role-responsibilities-and-requirements/258054.png","ImageObject",442,249,{"name":88,"@type":89},"Kyle","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-26","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":15},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What does the Network Engineer do in day-to-day operations?","Question",{"text":108,"@type":109},"The role assists with operating and maintaining the ISP network for the Communications Utility, including provisioning software and EAS system operations, and providing Tier II support and technical customer services.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What technical skills and technologies are required?",{"text":113,"@type":109},"The position requires knowledge of network platforms and gear (e.g., Calix and Cisco), routing and switching protocols (BGP, OSPF, VLAN, spanning tree), TCP/IP services, IPv4/IPv6 subnetting, monitoring tools, and fiber-optic testing and technology.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications and training are considered acceptable?",{"text":117,"@type":109},"A bachelor’s or associate’s degree in a relevant IT field plus 2+ years of relevant networking experience is acceptable, with degree/experience substitutions and additional requirements such as a valid Iowa driver’s license and ability to produce reports and maintain records.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},258054,1790024235,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":15,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},3985741905716,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","JOB DESCRIPTION  \nPOSITION: NETWORK ENGINEER  \nDEPARTMENT: COMMUNICATIONS UTILITY  \nREPORTS TO: COMMUNICATIONS SUPERINTENDENT  \nCIVIL SERVICE: NO  \nFLSA STATUS: EXEMPT  \nPAY GRADE: CE-9  \n\n| SUMMARY:\u003Cbr>Under limited supervision, assists with the operations and maintenance of the internet service provider network for the Communications Utility. Performs related duties as assigned. |\n| --- |\n| SUPERVISES: N/A\u003Cbr>EQUIPMENT USED: Computer, Office Equipment, Various Electronic Devices and Vehicles |\n\nPRINCIPAL DUTIES AND RESPONSIBILITIES:  \nThe following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.  \nGeneral:  \n• Responsible for operation and maintenance of the ISP provisioning software.  \n• Responsible for EAS system operation.  \n• Responsible for Tier II support operations  \n• Assists in the installation, operation and maintenance of switches, routers and servers.  \n• Required to perform on-call duties as assigned on a regularly scheduled basis.  \n• Provide technical customer support services to IMU subscribers of commercial and residential communication products as well as wholesale Internet service providers.  \n• Assists with configuring, programming and troubleshooting computer network system.  \n• Create and maintain comprehensive documentation of all ISP related systems.  \n• Evaluate and study new products and technologies and provide recommendations and justifications for their use.  \n• Maintain knowledge of the internet service provider system and application software being used to provide services and support to subscribers.  \n• Perform other duties as assigned.  \nREQUIRED KNOWLEDGE, SKILLS AND ABILITIES:  \n• Knowledge of Calix E7-2 platform and AXOS with SMx  \n• Operation, setup and maintenance of Cisco, Calix and other network gear. Layer 3 routing protocols including BGP and OSPF. Layer 2 protocols including Spanning Tree, 802.1q VLAN tagging & trunking.  \n• TCP/IP-based services such as VOIP, DNS, DHCP, [HTTP](HTTP), SFTP, SSH, SNMP, TFTP and IPTV  \n• IPv4 & IPv6 Network address schemes and subnetting.  \n• Network monitoring experience using applications such as: Cacti, Grafana, Syslog.  \n• Use of fiber optic and ethernet test equipment.  \n• Familiarity with optical network and fiber technology. Fiber types, connector types, light wavelengths, DWDM/CWDM, mux/demux.  \n• Ability to interact with customers and co-workers in a positive and effective manner.  \n• Possess professional management abilities to work in a team environment.  \n• Ability to multi-task and utilize critical thinking in conjunction with problem solving techniques.  \n\n| ACCEPTABLE EXPERIENCE AND TRAINING:\u003Cbr>• Bachelor’s or Associate’s degree in relevant IT field such as Management/Computer Information Systems or Computer Science/Engineering and 2+ years of relevant networking industry experience operating IP networks with end-user interaction. Relevant job experience will be considered in place of degree and designations.\u003Cbr>• Valid Iowa driver’s license and good driving record.\u003Cbr>• Ability to keep records, to assemble and organize data, and to prepare reports from such records.\u003Cbr>• Ability to process complex information and make recommendations to the Telecommunications Superintendent, Team Members, and Utility Services Representatives.\u003Cbr>• Ability to work independently and handle technical information.\u003Cbr>• Capability to communicate with IMU customers and staff, in an easily understood manner, the variety and scope of Telecommunications products, services, and equipment available.\u003Cbr>• Ability to prepare various reports which require the use of independent judgment.\u003Cbr>• Subject to a post-offer physical including drug screening.\u003Cbr>The above statements are intended to describe the general nature and level of work performed by people assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities and duties re","cbCainGUoxLzjQQE","https://ap.wps.com/l/cbCainGUoxLzjQQE","pdf",156327,"English","# Summary\n# Principal Duties and Responsibilities\n## General\n# Required Knowledge, Skills and Abilities\n# Acceptable Experience and Training\n# Environmental Conditions and Physical Requirements\n# Equal Opportunity Employer","[{\"question\":\"What does the Network Engineer do in day-to-day operations?\",\"answer\":\"The role assists with operating and maintaining the ISP network for the Communications Utility, including provisioning software and EAS system operations, and providing Tier II support and technical customer services.\"},{\"question\":\"What technical skills and technologies are required?\",\"answer\":\"The position requires knowledge of network platforms and gear (e.g., Calix and Cisco), routing and switching protocols (BGP, OSPF, VLAN, spanning tree), TCP/IP services, IPv4/IPv6 subnetting, monitoring tools, and fiber-optic testing and technology.\"},{\"question\":\"What qualifications and training are considered acceptable?\",\"answer\":\"A bachelor’s or associate’s degree in a relevant IT field plus 2+ years of relevant networking experience is acceptable, with degree/experience substitutions and additional requirements such as a valid Iowa driver’s license and ability to produce reports and maintain records.\"}]","Network Engineer Job Description - Role Responsibilities and Requirements | PDF",1789318972]