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MyChart provides access to medical records, secure communication with health care providers, and replacement of the prior app experience without a usage fee. The FAQs cover security requirements, how to access and update via iOS/Android or web, account login expectations, and key navigation differences for parents and patients, including menu access, dashboards, and switching between family members.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/nemours-childrens-mychart-faqs/563186/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/nemours-childrens-mychart-faqs/563186.png","ImageObject",442,249,{"name":88,"@type":89},"Đào","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-10-12",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"When does the Nemours app change to Nemours Children’s MyChart?","Question",{"text":108,"@type":109},"The Nemours app changed to Nemours Children’s MyChart on May 10.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How do I access Nemours Children’s MyChart?",{"text":113,"@type":109},"If you receive automatic updates, the app updates automatically on May 10. Otherwise, manually update the existing Nemours app via the iOS App Store or Google Play, or access MyChart in a web browser starting May 10 at MyChart.nemours.org.",{"name":115,"@type":106,"acceptedAnswer":116},"What do I need to use MyChart?",{"text":117,"@type":109},"You need an iOS device (16.2 or later) or an Android device (OS 9 or later), or a computer with an internet connection.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},563186,1792403801,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":73,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":47},1374402968488,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Nemours Children’s MyChart  \nFAQs  \nWhen is the Nemours app changing to Nemours Children’s MyChart?  \nThe Nemours app changed to Nemours Children’s MyChart on May 10.  \nWhat is Nemours Children’s MyChart?  \nMyChart is our new secure online patient portal that allows patients to access their medical records and communicate with their health care providers. MyChart will replace the Nemours app.  \nIs MyChart secure?  \nYes, MyChart requires a unique username and password for access and is only accessible to verified users who have gone through an authorization process.  \nWhy are you replacing the Nemours app with MyChart?  \nWe want to provide our families with the best tool to access medical records, allow you to communicate with our providers, and give you the resources to help keep your child healthy. Changing to MyChart will allow for more features and functionality and will provide our families with a positive experience.  \nIs there a fee to use MyChart?  \nNo, there is no fee required.  \nHow do I access MyChart?  \nIf you are a Nemours app user who receives automatic updates on your mobile device, the app will automatically update to MyChart on May 10 .  \nIf you don’t receive automatic updates on your mobile device, you will need to manually update your existing Nemours app through the iOS App Store or Google Play.  \nYou can [also go to](also go to MyChart.nemours.org)[ MyChart.nemours.org](also go to MyChart.nemours.org) beginning May 10 to access the patient portal in a web browser.  \nWhat do I need to use MyChart?  \nAn iOS (16.2 or later) or Android (OS 9 or later) mobile device or a computer with an internet connection.  \nHow is MyChart different from the Nemours app?  \nThe look of the screens and the location of the resources will be different in some instances, but MyChart will provide you with all the tools needed to help keep your child healthy. If you already use MyChart at a different organization, you will find a familiar experience when accessing Nemours Children’s MyChart. You can now link your Nemours Children’s MyChart account with your other MyChart accounts and switch between the different accounts easily from the app or website.  \n[Have questions? Please email](Have questions? Please email MyChart@nemours.org)[ ](Have questions? Please email MyChart@nemours.org)[MyChart@nemours.org](Have questions? Please email MyChart@nemours.org).  \nWell [Beyond Medicine | Nemours.org](Beyond Medicine | Nemours.org)  \nNemours Children’s MyChart Quick Start Guide  \nTable of Contents  \nMyChart Login Page …………………………………………………………………………………….……….. 2  \nMyChart Home Page …………………………………………………………………………………………….. 3  \n- Parent’s Home …………………………………………………………………………………. 4  \n- Patient’s Home ………………………………………………………………………………… 5  \nMenu ………………………………………………………………………………………………………………………….… 6  \nAppointments and Visits ………………………………………………………………………………….….. 7  \nUrgent Video Visits ……………………………………………………………………………………………….… 8  \nTest Results ………………………………………………………………………………………………………………... 9  \nHealth Tools ……………………………………………………………………………………………………………..… 10  \nHow to Change the Language ………………………………………………………………………….. 11  \nCommunication Preferences …………………………………………………………………………..… 12  \nYou can log in to Nemours Children’s MyChart through the mobile app or a web browser using the same username/email and password from the Nemours app.  \nIn the mobile app, links to features are listed at the bottom. In the web version of MyChart, links to features appear in full view on the page.  \nMyChart Login Page (App)  \nMyChart Login Page (Web)  \nThe MyChart mobile app prompts you to “Choose someone” when you log in. If you pick a child, then it opens the child’s dashboard as home.  \nThe desktop and mobile web version of MyChart does not include this step. It defaults to the parent’s home.  \nYou will have access to the same patients from the Nemours app.  \nThe menu icon is in the top left corner, and the button to switch between family members isin the top right. Shortcuts are unique to th","cbCaihWD3x5pFKGF","https://ap.wps.com/l/cbCaihWD3x5pFKGF","pdf",3596777,13,"English","# MyChart transition and overview\n## When the Nemours app changes to MyChart\n## What MyChart is\n## Why the organization is replacing the Nemours app\n## Is MyChart secure\n## Is there a fee to use MyChart\n# Access and requirements\n## How to access MyChart\n## What you need to use MyChart\n## How MyChart differs from the Nemours app\n# Account and navigation basics\n## Logging in and choosing someone\n## Switching between family members\n## Home dashboards and shortcuts\n# Core features overview\n## App navigation and menus\n## Appointments and Visits\n## Urgent Video Visits\n## Test Results and Health Tools","[{\"question\":\"When does the Nemours app change to Nemours Children’s MyChart?\",\"answer\":\"The Nemours app changed to Nemours Children’s MyChart on May 10.\"},{\"question\":\"How do I access Nemours Children’s MyChart?\",\"answer\":\"If you receive automatic updates, the app updates automatically on May 10. Otherwise, manually update the existing Nemours app via the iOS App Store or Google Play, or access MyChart in a web browser starting May 10 at MyChart.nemours.org.\"},{\"question\":\"What do I need to use MyChart?\",\"answer\":\"You need an iOS device (16.2 or later) or an Android device (OS 9 or later), or a computer with an internet connection.\"}]","Nemours Children’s MyChart FAQs | PDF",1791819916]