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The instruction further specifies national and regional assessment criteria, authority, team composition, approval memorandum content, and guidance for drafting and vetting action items, supplemented by multiple appendix templates and timelines.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/national-weather-service-instruction-10-1606-service-assessment/251716/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/national-weather-service-instruction-10-1606-service-assessment/251716.png","ImageObject",442,249,{"name":42,"@type":43},"Emma Mercer","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-30","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",7,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What does NWS Instruction 10-1606 supersede and what changes were made in this revision?","Question",{"text":63,"@type":64},"It supersedes NWS Instruction 10-1606 dated October 3, 2014. The revision edits the directive for clarity and adds or expands AAR content, logistics and drafting steps, approval memorandum updates, and changes team participation rules to reflect FACA requirements.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What is an After-Action Review (AAR) in the context of this instruction?",{"text":68,"@type":64},"An AAR is a structured process included in Section 4 that covers initiation, membership, debriefing preparation, how the debriefing is conducted, documentation and follow-through, and sharing best practices and lessons learned.",{"name":70,"@type":61,"acceptedAnswer":71},"How are action items and recommendations handled after the service assessment?",{"text":72,"@type":64},"Recommendations are formulated into action items through the workflow described in Section 8.1, then vetted through the MDC, with certain items submitted into CaRDS as required.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},251716,1790945809,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,113,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":111,"slug":112},17,40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":110,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":136,"language":137,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":12,"update_tm":141,"read_time":90},962084925502,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Department of Commerce • National Oceanic & Atmospheric Administration • National Weather Service  \nNATIONAL WEATHER SERVICE INSTRUCTION10-1606 August 17, 2016  \nOperations and Services Performance, NWSPD 10-16 SERVICE ASSESSMENT  \nNOTICE: This publication is available at: [http://www.nws.noaa.gov/directives/](http://www.nws.noaa.gov/directives/) .  \nOPR: W/COO11 (D. Young) Certified by: W/COO1 (C. Woods)  \nType of Issuance: Routine  \nSUMMARY OF REVISIONS: This directive supersedes NWS Instruction 10-1606,“Service Assessment,” dated October 3, 2014.  \nThe following changes were made:  \n1. Entire instruction was edited and rewritten for clarity, internal consistency to reflect NWS Headquarters reorganization effective April 1, 2015 , and legal correctness.  \n2. Section 1 (Introduction, Second paragraph): Added a discussion of after-action reviews.  \n3. Section 4 (After-Action Review): Added this entire section.  \n4. Section 5.3 (Approval Memorandum): Updated the service assessment team charter description.  \n5. Section 5.4 (Service Assessment Team Composition) Modified the allowable personnel to participate on service assessment teams to abide by FACA rules.  \n6. Section 5.5.1 (Team Leadership Selection Criteria): Explained that a team leader or coteam leader may be selected from outside of the NWS.  \n7. Section 5.6 (Other Team Members and Consultants): Changed from “It is preferable to have” a social scientist on every service assessment team to “The team will include asocial science/behavioral science expert.” Removed the inclusion of a public affairs officer and a facilitator from the OCWWS Performance and Evaluation Branch.  \n8. Section 6.1 (Pre-Service Assessment Activities): Added that Root Cause Analysis  \ntraining will be available to all service assessment team members prior to on-site activities.  \n9. Section 6.1.2 (Logistics): Added that NWSHQ and Regional HQ administrative assistant support will be available, at times, to help the service assessment team make interview appointments with impacted NWS stakeholders.  \n10. Section 6.4 (Draft Report), Step 7: Added that the NWS may implement alternative solutions to resolve findings.  \n11. Section 7 (Regional Assessments): Expanded this section and divided it into two parts (i.e., Regional Headquarters Responsibilities for Regional Assessments, National Headquarters Responsibilities for Regional Assessments) . Also, explained that the team membership/composition for local and regional assessments is determined locally and/or regionally. Local/regional team membership selection is not required to follow the rules stated in this directive for national teams.  \n12. Added that all service assessment recommendations will be vetted through the MDC in Section 8.1 (Formulation of Action Items from Recommendations) . Included that certain recommendations will be submitted as action items into CaRDS.  \n13. Appendix A (AAR Interview Agenda Template): Added this appendix.  \n14. Appendix B (Performance Area and Performance Factors): Added this appendix.  \n15. Appendix C (AAR Summary Format Template): Added this template.  \n16. Appendix E (Service Assessment Timeline): Changed a few entries.  \n17. Appendix F (Service Assessment Report Format): Explained that the identification of performance deficiencies should not be attributed to specific individuals or position titles.  \nSigned 8/3/16  \nJohn D. Murphy, Date  \nChief Operating Officer  \nService Assessment  \nTable of Contents Page  \n1 Introduction .......................................................................................................................5  \n2 Mission Connection ..........................................................................................................5  \n3 Post-Storm Data Acquisition Quick Response Team .......................................................5  \n4 After Action Review .........................................................................................................6  \n4.","cbCaibH2zQsNz5Bj","https://ap.wps.com/l/cbCaibH2zQsNz5Bj","pdf",522953,33,"English","# 1 Introduction\n# 2 Mission Connection\n# 3 Post-Storm Data Acquisition Quick Response Team\n# 4 After Action Review\n## 4.1 Introduction\n## 4.2 Mission Connection\n## 4.3 Initiating an AAR\n## 4.4 Membership\n## 4.5 AAR Process\n## 4.5.1 Debriefing Preparation\n## 4.5.2 Conducting the Debriefing\n## 4.5.3 AAR Documentation and Follow-through\n## 4.5.4 Sharing Best Practices and Lessons Learned\n# 5 National Service Assessment\n## 5.1 Criteria for Initiating a National Service Assessment\n## 5.2 Authority for Initiating a National Service Assessment\n## 5.3 Approval Memorandum and Team Charter\n## 5.4 National Service Assessment Team Composition","[{\"question\":\"What does NWS Instruction 10-1606 supersede and what changes were made in this revision?\",\"answer\":\"It supersedes NWS Instruction 10-1606 dated October 3, 2014. The revision edits the directive for clarity and adds or expands AAR content, logistics and drafting steps, approval memorandum updates, and changes team participation rules to reflect FACA requirements.\"},{\"question\":\"What is an After-Action Review (AAR) in the context of this instruction?\",\"answer\":\"An AAR is a structured process included in Section 4 that covers initiation, membership, debriefing preparation, how the debriefing is conducted, documentation and follow-through, and sharing best practices and lessons learned.\"},{\"question\":\"How are action items and recommendations handled after the service assessment?\",\"answer\":\"Recommendations are formulated into action items through the workflow described in Section 8.1, then vetted through the MDC, with certain items submitted into CaRDS as required.\"}]","NATIONAL WEATHER SERVICE INSTRUCTION 10-1606 - Service Assessment | PDF",1789259206]