[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-563494-105":53,"doc-detail-563494-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","mychart-video-visits-user-guide","MyChart Video Visits - User Guide","","This document provides a comprehensive workflow for patients to conduct telemedicine video visits using the myUCLAhealth platform. It details the essential prerequisites, including the requirement to be registered for myUCLAhealth and the installation of the MyChart or Epic mobile application on compatible iOS or Android devices. The guide outlines the step-by-step procedure starting from scheduling an appointment, completing the mandatory eCheck-in process 24 hours prior to the visit, and finally initiating the video consultation by selecting the 'Begin Visit' button on the day of the appointment. Additionally, the document offers contact information for technical support to resolve any connection issues, ensuring a seamless digital healthcare experience powered by Epic Systems Corporation's technology. It emphasizes the importance of timely participation and proper device preparation for effective virtual care.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/mychart-video-visits-user-guide/563494/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/mychart-video-visits-user-guide/563494.png","ImageObject",442,249,{"name":88,"@type":89},"Stanley","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-11-03","2026-10-12",true,{"@type":98,"interactionType":99,"userInteractionCount":20},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What applications are required to conduct a video visit?","Question",{"text":108,"@type":109},"You need to be signed up for myUCLAhealth and download the MyChart or Epic mobile application on your iOS or Android device.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"When can I complete the eCheck-in process?",{"text":113,"@type":109},"The eCheck-in process becomes available 24 hours before your scheduled appointment time.",{"name":115,"@type":106,"acceptedAnswer":116},"What should I do if I encounter technical problems?",{"text":117,"@type":109},"If you experience any technical difficulties, you should call the MyChart Technical Support line at (855) 364-7052 for assistance.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},563494,1792107642,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":20,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":4},2336477405376,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Patient Information  \nHow to join a video visit  \nYou can conduct Video Visits with your provider on your mobile device. You will need to be signed up for myUCLAhealth and will need to download the MyChart/Epic mobile application on your mobile device.  \nVideo Visit Patient Workflow  \n\n| 1. Schedule a Video Visit with UCLA scheduling.\u003Cbr>2. Sign up for\u003Cbr>myUCLAhealth/myChart. Create a Username and Password.\u003Cbr>\u003Cbr>3. Download the MyChart/Epic mobile application on your mobile device. (Available oniOS and Android devices)\u003Cbr>4. You will receive an appointment reminder in your myUCLAhealth/MyChart account.\u003Cbr>You will receive a reminder text message, if you have opted into receive text messages. | 5. On the day of the scheduled Video Visit, log into the MyChart app on your mobile device and click on the Appointments section.\u003Cbr>6. Select your scheduled telemedicine appointment and complete the required eCheckin. eCheck-in is available 24 hours before your appointment. | 7. Tap Begin Visit at the bottom of the screen. This button will appear 8 hours before your appointment.\u003Cbr>8. Conduct the visit with your provider. |\n| --- | --- | --- |\n\nIf you experience any technical problems, call the MyChart Technical Support line at (855) 364-7052.  \nThe myUCLAhealth App is powered by MyChart® licensed from Epic Systems Corporation, © 1999-2020.","cbCaibZGYUCkKTjp","https://ap.wps.com/l/cbCaibZGYUCkKTjp","pdf",493757,"English","# Preparation and Setup\n## Required Applications and Registration\n# Video Visit Patient Workflow\n## Scheduling and Technical Requirements\n## eCheck-in and Initiation Procedures","[{\"question\":\"What applications are required to conduct a video visit?\",\"answer\":\"You need to be signed up for myUCLAhealth and download the MyChart or Epic mobile application on your iOS or Android device.\"},{\"question\":\"When can I complete the eCheck-in process?\",\"answer\":\"The eCheck-in process becomes available 24 hours before your scheduled appointment time.\"},{\"question\":\"What should I do if I encounter technical problems?\",\"answer\":\"If you experience any technical difficulties, you should call the MyChart Technical Support line at (855) 364-7052 for assistance.\"}]","MyChart Video Visits - User Guide | PDF",1791836031]