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The instructions require completing the payoff request form in full with authorized signatures, then submitting it through digital banking document sharing, fax, or mail. The form collects borrower and property/account details, specifies loan type options, and explains how tax escrow and credit line activity are frozen upon signing, with processing timelines of three business days.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/mortgage-payoff-form-checklist-mortgage-payoff-request-process/281630/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/mortgage-payoff-form-checklist-mortgage-payoff-request-process/281630.png","ImageObject",442,249,{"name":88,"@type":89},"Mali","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-23","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",19,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"How do you submit a mortgage payoff request to DCU?","Question",{"text":109,"@type":110},"Submit the completed payoff request form via Digital Banking Account Manager document sharing/storage, by fax, or by mail to DCU Attn: Mortgage Servicing.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What happens if the payoff request form is unsigned or incomplete?",{"text":114,"@type":110},"Unsigned or incomplete requests will not be processed, and payoff figures will not be computed or released.",{"name":116,"@type":107,"acceptedAnswer":117},"When will payoff figures be computed and sent after you submit the form?",{"text":118,"@type":110},"After submitting a completed request, allow three business days for the payoff figures to be computed and faxed to you.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},281630,1790115054,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9,"preview_page_count":4},2336475104362,"https://ap-avatar.wpscdn.com/avatar/22000c4c46a41b752dd?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786595829695023868","Mortgage Payoff Form Checklist  \nPlease use this form to request a Mortgage Payoff.  \nTo speed the processing of your request, please follow these steps:  \n1. Complete the Payoff Request Form in its entirety. Unsigned or incomplete requests will not be processed.  \n2. Send your completed Payoff Request Form to DCU in one of the following ways:  \na. Upload the form to DCU in Digital Banking Account Manager by selecting Document Sharing/Storage in the left toolbar  \nb. Fax to 866.947.1289  \nc. Mail your completed form to:  \nDigital Federal Credit Union  \nAttn: Mortgage Servicing  \n853 Donald Lynch Boulevard  \nPO Box 9130  \nMarlborough, MA 01752-9130  \nWhat you can expect  \nOnce you have submitted your completed form, allow three business days for the payoff figures tobe computed and faxed to you.  \nPhone requests will not be processed.  \n853 Donald Lynch Blvd. | PO Box 9130 | Marlborough, MA 01752-9130 1 [dcu.org](dcu.org | dcu@dcu.org | 800.328.8797)[ |](dcu.org | dcu@dcu.org | 800.328.8797)[ dcu@dcu.org](dcu.org | dcu@dcu.org | 800.328.8797)[ |](dcu.org | dcu@dcu.org | 800.328.8797)[ 800.328.8797](dcu.org | dcu@dcu.org | 800.328.8797) © DCU 07.26.2022 Equal Housing Lender | Insured by NCUA  \nMortgage Payoff Request Form  \nPlease Print  \nCompany/Attorney Name:   Contact:    \nTelephone \\#:   Fax \\#:    \nBorrower:    \nCo-Borrower:    \nSubject Address:    \nEstimated Payoff Date:   (No further than 30 days in advance)  \nAccount \\#:   SX\\#    \nAccount \\#:   SX\\#    \nAccount \\#:   SX\\#    \nPlease check below:  \n IF PAYING A FIXED LOAN (First Mortgage or Fixed Home Equity)  \nNOTE: All Tax Escrow funds will be frozen until payoff is received. No further tax disbursements will be made.  \n IF PAYING A HOME EQUITY LINE OF CREDIT (and Fixed Portion(s), if applicable)  \nNOTE: by signing this I understand my credit line will be frozen as of this date and no further advances will be allowed. I authorize this loan to be CLOSED once the payoff funds are received.  \n\n| If a Home Equity Visa Card has been issued on this line of credit it will be suspended as of this date. Any authorized purchases will post to the line of credit and will change the payoff amount.\u003Cbr>I authorize Digital Federal Credit Union to release payoff figures to the above named company/individual for the account number(s) indicated.\u003Cbr>Member’s Signature Date |\n| --- |\n| IF A HOME EQUITY LOAN IS TO BE SUBORDINATED I authorize Digital Federal Credit Union to release PAYDOWN figures to the above named company/individual for the account number(s) indicated once the Subordination has been authorized by your new lender.\u003Cbr>Member’s Signature Date |\n\n853 Donald Lynch Blvd. | PO Box 9130 | Marlborough, MA 01752-9130 2 [dcu.org](dcu.org | dcu@dcu.org | 800.328.8797)[ |](dcu.org | dcu@dcu.org | 800.328.8797)[ dcu@dcu.org](dcu.org | dcu@dcu.org | 800.328.8797)[ |](dcu.org | dcu@dcu.org | 800.328.8797)[ 800.328.8797](dcu.org | dcu@dcu.org | 800.328.8797) © DCU 07.26.2022 Equal Housing Lender | Insured by NCUA","cbCair6YrWEHQ7iG","https://ap.wps.com/l/cbCair6YrWEHQ7iG","pdf",173333,"English","# Mortgage Payoff Form Checklist\n## Submission steps (digital, fax, mail)\n## What to expect after submission\n# Mortgage Payoff Request Form\n## Borrower and contact information\n## Loan type selections and notes\n## Authorization and signatures","[{\"question\":\"How do you submit a mortgage payoff request to DCU?\",\"answer\":\"Submit the completed payoff request form via Digital Banking Account Manager document sharing/storage, by fax, or by mail to DCU Attn: Mortgage Servicing.\"},{\"question\":\"What happens if the payoff request form is unsigned or incomplete?\",\"answer\":\"Unsigned or incomplete requests will not be processed, and payoff figures will not be computed or released.\"},{\"question\":\"When will payoff figures be computed and sent after you submit the form?\",\"answer\":\"After submitting a completed request, allow three business days for the payoff figures to be computed and faxed to you.\"}]","Mortgage Payoff Form Checklist - Mortgage Payoff Request Process | PDF",1789567104]