[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-306357-105":53,"doc-detail-306357-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","module-3-the-application-process","Module 3 - The Application Process","","This module explains Virginia’s “No Wrong Door” application process for Medicaid/FAMIS programs and Marketplace coverage, providing clear pathways to apply online, by phone, or with paper forms. It details forwarding between portals when eligibility for Medicaid/FAMIS is not met, including downstream processing by the Cover Virginia Central Processing Unit and the Health Insurance Marketplace. It also covers authentication steps such as creating an account, selecting benefit options, submitting and tracking using a T-Number, completing renewals and reporting changes, and ordering and using the paper application package, including required sections for larger households.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/module-3-the-application-process/306357/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/module-3-the-application-process/306357.png","ImageObject",442,249,{"name":88,"@type":89},"Bill Black","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-12","2026-09-19",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",8,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is “No Wrong Door” in Virginia’s benefits application process?","Question",{"text":109,"@type":110},"“No Wrong Door” refers to a streamlined application that covers Virginia’s Medicaid/FAMIS programs and Marketplace coverage through one process. If a person applies at the wrong portal, the application is automatically forwarded for the appropriate eligibility evaluation.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How can an applicant complete the application online?",{"text":114,"@type":110},"Applicants can apply online with CommonHelp, available 24/7. They can choose “Health Care Benefits” only or “All Benefit Programs” and complete the required steps, including creating a username and password and receiving a T-Number after submission.",{"name":116,"@type":107,"acceptedAnswer":117},"What happens when additional information or verifications are needed?",{"text":118,"@type":110},"If additional verifications are required, Cover Virginia or the Marketplace sends a request for the needed documents. Depending on the situation, the application may be forwarded to the Cover Virginia CPU or a local DSS, particularly when there is an open SNAP/TANF case.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},306357,1790475801,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":8,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":79},24189269381491,"https://ap-avatar.wpscdn.com/avatar/160000cf11732dd8392?x-image-process=image/resize,m_fixed,w_180,h_180&k=1788146458752108895","Ways to Apply:“No Wrong Door”  \n There is one streamlined application for all of Virginia’s Medicaid/FAMIS programs and Marketplace coverage.  \n The application can be completed online, by phone, or on paper.  \n If a person applies at one of Virginia’s portals and is not eligible for Medicaid/FAMIS, the application will be automatically forwarded to the Health Insurance Marketplace to be evaluated for eligibility.  \nSections 2 and 5  \nWays to Apply: “No Wrong Door”  \nSTATE FEDERAL*  \nLocal DSS Marketplace platform  \nin 2023. Stay tuned!  \nAn Initiative of the Virginia Health Care Foundation [signupnow@vhcf.org](signupnow@vhcf.org) 1  \nApply by Phone at the Cover Virginia Call Center  \n(855) 242-8282  \n Open 8am – 7pm weekdays; 9am – 12pm Saturdays.  \n English/Spanish Customer Service Representatives (CSRs) and access to language line.  \n Applicant completes the application with a CSR, and “signs”it by agreeing to Rights & Responsibilities and attesting that all information s/he provided is true.  \n– The call is recorded.  \n– Applicant gets an application Tracking Number (“T-Number”) .  \n– Application date is date of telephonic signature.  \n– Follow-up mail (including requests for additional documentation) comes from Cover Virginia.  \nSection 2  \nApply by Phone at the Enterprise Customer Service Center  \n(855) 635-4370  \n Open 7am – 6pm weekdays  \n Accepts telephonic applications for multiple benefits:  \n– Supplemental Nutrition Assistance Program (SNAP)  \n– Temporary Assistance for Needy Families (TANF)  \n– Energy Assistance Program (EAP)  \n– Medical Assistance (MA)  \n Responds to basic inquiries about case status, or benefits  \n Also handles calls from custodial and non-custodial parents needing information from the Division of Child Support Enforcement at 1-800-468-8894.  \nApply Online with  \n[https://commonhelp.virginia.gov/](https://commonhelp.virginia.gov/)  \n Available 24/7  \n Offers the option to apply for “Health Care Benefits”only, or for “All Benefit Programs” simultaneously  \n–“Health Care only” includes Medicaid (including the New Health Coverage for Adults), FAMIS Plus, FAMIS, FAMIS MOMS, LIFC, and Plan First.  \n–“All Benefit Programs” includes SNAP, TANF, energy assistance, and/or child care subsidies in addition to Medicaid/FAMIS coverage.  \nSection 2  \nAn Initiative of the Virginia Health Care Foundation [signupnow@vhcf.org](signupnow@vhcf.org) 2  \nCreate user name and password.  \n Choose and answer security questions.  \n Application takes ≥1 hr to complete.  \n Applicant can partially complete, save and come back to complete and submit it, for up to 60 days.  \n Application date is the date on which applicant agrees to Rights & Responsibilities (electronically “signs”), and gets a T-Number.  \nT-Number = successfully submitted!  \nApply Online with  \n “Health Care Only” applications submitted via CommonHelp are processed by the Cover Virginia Central Processing Unit, unless applicant has an open SNAP/TANF case.  \n If additional information is needed to process the application, Cover Virginia will send a request for verifications.  \n Once a determination is made, Cover Virginia will send a Notice of Action (approval or denial) .  \n An applicant can also manage his/her case via CommonHelp  \n– Associate my Case: Links CommonHelp account with existing case (Note: Very helpful to have Case ID to link).  \n– Report My Changes: address, income, person moving in or out of the household, etc.  \n– Renew My Coverage: Allows applicant to complete annual renewal online.  \nSection 2 and Section 5  \nAn Initiative of the Virginia Health Care Foundation [signupnow@vhcf.org](signupnow@vhcf.org) 3  \nApply at the Health Insurance Marketplace  \n(800) 318-2596*  \n Via phone at number above; available 24/7  Online ([www.healthcare.gov](www.healthcare.gov))*; available 24/7  \n The Marketplace can determine if an applicant is eligible for Medicaid/FAMIS or Marketplace coverage.  \n An application that requires additional verifications will ","cbCaifz197VBxP1b","https://ap.wps.com/l/cbCaifz197VBxP1b","pdf",1110717,"English","# Ways to Apply: “No Wrong Door”\n## Apply by Phone\n## Apply Online with CommonHelp\n## Apply at the Health Insurance Marketplace\n## Apply with the Paper Application\n## How to Order Paper Applications","[{\"question\":\"What is “No Wrong Door” in Virginia’s benefits application process?\",\"answer\":\"“No Wrong Door” refers to a streamlined application that covers Virginia’s Medicaid/FAMIS programs and Marketplace coverage through one process. If a person applies at the wrong portal, the application is automatically forwarded for the appropriate eligibility evaluation.\"},{\"question\":\"How can an applicant complete the application online?\",\"answer\":\"Applicants can apply online with CommonHelp, available 24/7. They can choose “Health Care Benefits” only or “All Benefit Programs” and complete the required steps, including creating a username and password and receiving a T-Number after submission.\"},{\"question\":\"What happens when additional information or verifications are needed?\",\"answer\":\"If additional verifications are required, Cover Virginia or the Marketplace sends a request for the needed documents. Depending on the situation, the application may be forwarded to the Cover Virginia CPU or a local DSS, particularly when there is an open SNAP/TANF case.\"}]","Module 3 - The Application Process | PDF",1789835670]