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To ensure your clients are prepared for their upgrade from Mammoth to Mineral, we encourage you to reach out to your clientsand inform them of their upcoming transition.  \nHere are sample emails for you to personalize and send to your clients. Please reach out to your Account Manager or Customer Support with any questions.  \nPre-Upgrade Email Template  \nSubject: Your Mineral Platform Update  \nBody:  \nHR Support Center is our trusted partner for delivering HR and compliance solutions to our clients.  \nOn Monday, May 23, 2022, your HR Support Center experience will be upgraded to the Mineral  \nPlatformTM, which includes the same HR Support Center resources you’ve depended on, updated with  \nnew features and enhancements:  \n- Get ahead of HR and compliance requirements with notifications tailored to your business, so you can focus on what matters most.  \n- Prepare for any changes in state or federal laws with ready-to-use templates, compliance tools, and calendars.  \n- Personalize your experience with a customizable dashboard and to-do list to track what’s most important to you and your business.  \nHere are a few things you need to know:  \nHow do you log in to Mineral Platform?  \nYour HR Support Center access will automatically be updated to the new Mineral Platform. Your login and account details will remain the same. Simply log in to see the platform in action after your upgrade.  \nAs I get access to the new Mineral Platform, will my data still be there?  \nAll data will be transferred to the new Mineral Platform for a seamless experience.  \nWe’re excited about our continued partnership with Mineral and for you to experience the new Mineral Platform.  \nSincerely,  \n[PARTNER NAME]  \nPost-Upgrade Email Template  \nSubject: Important update: Mineral Platform is now available  \nBody:  \nYour HR Support Center experience has recently been upgraded to the Mineral PlatformTM! You’ll find the new and improved tools, resources, and information you need to stay on top of your HR and compliance challenges.  \nHere are three easy steps to help you get started with the Mineral Platform:  \n1. Log in at [apps.trustmineral.com](apps.trustmineral.com).  \n2. Take a quick HR questionnaire to identify compliance gaps and action items to set your business up for success.  \n3. Find the answer to your HR and compliance questions in our Q&A, backed by Mineral’s experienced team of HR and legal experts.  \nAs a reminder, your HR Support Center access has been automatically updated to the new Mineral Platform. Your login and account details remain the same.  \nWe’re excited about our continued partnership with Mineral and for you to experience the new Mineral Platform.  \nSincerely,  \n[PARTNER NAME]","cbCaikKjKw1TYi0Q","https://ap.wps.com/l/cbCaikKjKw1TYi0Q","pdf",105586,"English","# Pre-Upgrade Email Template\n## Subject: Your Mineral Platform Update\n## Login, access update, and data transfer notes\n# Post-Upgrade Email Template\n## Subject: Important update: Mineral Platform is now available\n## Start-up steps and continued access reminder","[{\"question\":\"Is client data transferred during the upgrade?\",\"answer\":\"Yes. All data is transferred to the new Mineral PlatformTM to provide a seamless experience.\"}]","Mineral Upgrade Announcement Email Templates for Clients - Pre-Upgrade and Post-Upgrade | PDF",1789550120]