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The application collects details about functional abilities, disability-related barriers, and travel challenges, and states that submitted information is kept confidential and used to evaluate eligibility. 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Individuals served do not have to reside in the area, but they must be traveling within an area served by MetroBus or MetroLink. The purpose of this application is to provide an opportunity for you to describe barriers in the environment and limitations that you may have that prevent you from using available fixed-route services. The information that you provide will help the transit agencies to understand your abilities and travel challenges. All information contained in this application will be kept confidential and shared only with the professionals involved in evaluating your eligibility.  \nAll applicants, whether new or individuals applying for recertification, must complete a new application and provide written professional verification of disability. The ADA certification process will include a personal functional assessment to determine if, and under what conditions, you can use fixed-route services. The evaluation focuses on your abilities and will be performed at no cost to you. Free transportation to and from the evaluation site will be provided upon request.  \nAll questions must be answered. Incomplete forms will be returned. If you have any questions or need assistance completing this form, please call 314-982-1510.  \nMetro’s ADA Paratransit Eligibility process includes:  \n1. Receipt of completed application including professional verification of disability.  \n2. An in-person functional assessment of transit-related skills. In a few instances, the functional assessment may require the evaluation of skills by orientation and mobility specialists or travel training specialists. If this is necessary, the applicant will receive up to 90 days of temporary eligibility for this type of assessment to occur.  \n3. Metro will schedule your assessment to occur within 3 to 10 days and notify you of the eligibility within 21 days following the receipt of your completed application. If you have not heard from our offices after 21 days, you will be granted Presumptive Eligibility if Metro caused the delay in processing your application. Presumptive Eligibility will permit you to use Metro Call-A-Ride or ATS services until a final determination has been made regarding your ADA eligibility for these services. If Metro did not cause the delay, you will not be granted presumptive eligibility, but you can expect an eligibility decision within 3 to 10 days following your assessment. You may call 314-982-1510 to learn more about presumptive eligibility.  \nWhen completed, please return this application, along with WRITTEN professional verification of disability to: METRO: 211 NORTH BROADWAY, ST. LOUIS, MO, 63102 or fax to: 314-335-3419. Please call Metro at 314-982-1523 SEVEN DAYS AFTER MAILING or TWO DAYS AFTER FAXING to schedule your assessment appointment. Please keep this page for future reference and read the next page to avoid processing delays and learn more about transportation to the assessment.  \nTO AVOID ANY  \nPROCESSING DELAY  \nApplicant: Metro is committed to processing your application in a timely manner. To minimize delays, please ensure that all parts of the application and attachments are completed before submittal to Metro. Please tell us about all disabilities that you have. Please note that written professional verification of disability is required and must be submitted with the application. This professional verification must be completed by a professional who is familiar with your disability such as a doctor, social worker, counselor, independent living specialist, teacher, orientation and mobility specialist, etc. There is a professional verification form included with the application that ","cbCaifHVE1qlnXdv","https://ap.wps.com/l/cbCaifHVE1qlnXdv","pdf",481175,10,"English","# Application Purpose and Confidentiality\n# Eligibility Requirements and Recertification\n# ADA Eligibility Process Steps\n# How to Avoid Processing Delays\n# Transportation to the Assessment\n# General Information (Applicant Details) \n# Applicant’s Certification","[{\"question\":\"What is the purpose of the METRO ADA Paratransit application?\",\"answer\":\"It lets applicants describe environmental barriers and disability limitations that prevent use of fixed-route services, helping agencies understand abilities and travel challenges.\"},{\"question\":\"What documents are required for the application to be processed?\",\"answer\":\"All questions must be answered and written professional verification of disability must be submitted with the application.\"},{\"question\":\"How does Metro determine ADA paratransit eligibility?\",\"answer\":\"Metro reviews the completed application and professional verification, then performs an in-person functional assessment to determine if and under what conditions fixed-route services can be used.\"}]","METRO ADA PARATRANSIT APPLICATION - Confidential ADA Paratransit Eligibility Form | PDF",1789841986]