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It outlines general information such as telephone and staff directories, building features, amenities, booking procedures, insurance requirements, event management, concessions, and catering. The guide also covers operating policies, property and damage handling, accessibility provisions, public safety and first aid, communications services, production systems and audio/lighting details, labor and rigging rates, utilities availability, box office and ticketing services, seating and dimensions, maps, parking, and directions to the venue.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/mercedes-benz-superdome-facility-guide-facilities-guide/564079/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/mercedes-benz-superdome-facility-guide-facilities-guide/564079.png","ImageObject",442,249,{"name":88,"@type":89},"Rainbow Cat","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-23","2026-10-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of the Mercedes-Benz Superdome Facilities’ Guide?","Question",{"text":109,"@type":110},"It provides an overview of features and services offered by the Mercedes-Benz Superdome managed by SMG, to help users evaluate the facilities and plan events.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Which planning topics are covered in the guide?",{"text":114,"@type":110},"It includes booking procedures, insurance requirements, event management, concessions, catering and merchandising, and general operating policies and procedures.",{"name":116,"@type":107,"acceptedAnswer":117},"What operational and safety areas does the guide address?",{"text":118,"@type":110},"It covers crowd management policies, property and equipment damage policies, accessibility features, public safety, first aid services, and permit requirements.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},564079,1792087003,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":142},962090769181,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","FACILITY GUIDE  \nWorld leaders in entertainment  \nMercedes-Benz Superdome | P.O. Box 52439 | New Orleans, LA 70152  \n[www.mbsuperdome.com](www.mbsuperdome.com)  \nWorld leaders in entertainment  \nWELCOME TO  \nTHE MERCEDES-BENZ SUPERDOME  \nThe Facilities’ Guide is intended to provide an overview of the features and services offered by the Mercedes-Benz Superdome managed by SMG. SMGis the worldwide leader in public facility management. We hope that this will serve as a valuable resource as you assess our facilities.  \nIn addition to our great venues, our dedicated team of industry professionals is ready to make your visit to New Orleans a success. It is our goal to provide you with exceptional service and personal attention throughout your planning and production process. Please contact your Event Coordinator or any member of our management team for clarification or comments on any of the information contained within this guide.  \nOn behalf of SMG, we look forward to hosting you and your event at the Mercedes-Benz Superdome.  \nBest regards,  \nAlan Freeman  \nGeneral Manager Mercedes-Benz Superdome  \nMERCEDES-BENZ SUPERDOME FACILITY GUIDE | 2  \nWorld leaders in entertainment  \nTABLE OF CONTENTS  \nGENERAL INFORMATION  \nTELEPHONE DIRECTORY 5  \nSTAFF DIRECTORY 6  \nBUILDING FEATURES 8  \nAMENITIES 9  \nADVERTISING &  \nPROMOTIONAL SERVICES 9  \nSPONSORSHIP RIGHTS 9  \nWEB SITES 9  \nBOOKING PROCEDURES 10  \nINSURANCE REQUIREMENTS 10  \nEVENT MANAGEMENT 10  \nCONCESSIONS 11  \nCATERING, CONCESSIONS & MERCHANDISE  \nCATERING 11  \nMERCHANDISING 11  \nGENERAL OPERATING POLICIES & PROCEDURES  \nGENERAL OPERATING PROCEDURES 13  \nCROWD MANAGEMENT POLICIES 13  \nPROPERTY AND EQUIPMENT  \nDAMAGE POLICIES 15  \nRECORDING POLICY 15  \nCHILDREN’S ENTRY POLICY 15  \nRE-ADMITTANCE POLICY 15  \nSMOKING POLICY 15  \nDELIVERY POLICIES 16  \nWHEELCHAIRS 18  \nACCESSIBILITY FEATURES  \nPHONIC EAR DEVICES 18  \nSIGN LANGUAGE 18  \nPORT-A-LET AND COMPACTOR 18  \nELEVATORS/ESCALATORS 18  \nPUBLIC SAFETY  \nPUBLIC SAFETY 20  \nFIRST AID SERVICES 20  \nPERMIT REQUIREMENTS 21  \nCOMMUNICATIONS  \nCOMMUNICATIONS 24  \nTELEPHONE/INTERNET SERVICE 24  \nAT&T BUSINESS CENTER 24  \nPRODUCTION  \nCABLE TELEVISION 26  \nWIRELESS CLEARCOM 26  \nMARQUEE SIGNAGE 26  \nHD END ZONE BOARD & SACOVISION 27  \nPRODUCTION FACILITIES 27  \nSOUND SYSTEM 28  \nAUDIO SPECIFICATIONS 28  \nLIGHTING 28  \nSPOTLIGHTS 28  \nDRESSING ROOMS 29  \nLABOR  \nLABOR RATES AND SERVICES 31  \nRIGGING RATES AND INFORMATION 33  \nUTILITIES  \nELECTRICAL POWER 35  \nELECTRICAL, COMPRESSED AIR,  \nAND WATER AVAILABILITY 35  \nMERCEDES-BENZ SUPERDOME FACILITY GUIDE | 3  \nWorld leaders in entertainment  \nTABLE OF CONTENTS  \nBOX OFFICE  \nTICKETING SERVICES 37  \nTICKET OFFICE 37  \nSEATING CAPACITIES 37  \nSPACE & AREA DIMENSIONS  \nMercedes-Benz Superdome 39  \nMAPS  \nMERCEDES-BENZ SUPERDOME  \n– GROUND LEVEL 43  \nMERCEDES-BENZ SUPERDOME  \n– PLAZA LEVEL 44 MERCEDES-BENZ SUPERDOME  \n– LOGE LEVEL 45  \nMERCEDES-BENZ SUPERDOME  \n– 300 SUITE LEVEL 39  \nMERCEDES-BENZ SUPERDOME  \n– 400 SUITE LEVEL 45  \nMERCEDES-BENZ SUPERDOME  \n– 500/600 TERRACE LEVEL 48  \nMERCEDES-BENZ SUPERDOME  \n– 600A TERRACE LEVEL 49  \nMERCEDES-BENZ SUPERDOME  \n– 700 PRESS BOX 50  \nPARKING  \nPARKING 52  \nLOAD-IN AREA 53  \nPRODUCTION PARKING 53  \nMAP OF DOWNTOWN NEW ORLEANS 54  \nDIRECTIONS TO  \nMERCEDES-BENZ SUPERDOME 54  \nMERCEDES-BENZ SUPERDOME FACILITY GUIDE | 4  \nWorld leaders in entertainment  \nTELEPHONE DIRECTORY  \nMercedes-Benz Superdome Security Control (504) 587-3900  \nMercedes-Benz Superdome First Aid (Ground Level, Locker Room \\#4)  \n(504) 587-6163  \nMercedes-Benz Superdome First Aid (Plaza Level, Section 133)  \n(504) 587-3811  \nMercedes-Benz Superdome First Aid (Loge Level, Section 277)  \n(504) 587-6161  \nMercedes-Benz Superdome First Aid (Terrace Level, Section 505  \n(504) 587-6162  \nMercedes-Benz Superdome Box Office  \n(504) 587-3821  \nMercedes-Benz Superdome Box Office Fax  \n(504) 587-3526  \nMercedes-Benz Superdome Event Services  \n(504) 587-3839  \nMercedes-Benz Superdome Event Se","cbCainklZGWGlbpb","https://ap.wps.com/l/cbCainklZGWGlbpb","pdf",49160857,55,"English","# General Information\n## Telephone Directory\n## Staff Directory\n## Building Features\n## Amenities\n## Advertising & Promotional Services\n## Sponsorship Rights\n## Web Sites\n## Booking Procedures\n## Insurance Requirements\n## Event Management\n## Concessions\n## Catering, Concessions & Merchandise\n## Catering\n## Merchandising\n# General Operating Policies & Procedures\n## General Operating Procedures\n## Crowd Management Policies\n# Accessibility Features\n## Phonic Ear Devices\n## Sign Language\n## Elevators/Escalators\n# Public Safety\n## Public Safety\n## First Aid Services\n## Permit Requirements","[{\"question\":\"What is the purpose of the Mercedes-Benz Superdome Facilities’ Guide?\",\"answer\":\"It provides an overview of features and services offered by the Mercedes-Benz Superdome managed by SMG, to help users evaluate the facilities and plan events.\"},{\"question\":\"Which planning topics are covered in the guide?\",\"answer\":\"It includes booking procedures, insurance requirements, event management, concessions, catering and merchandising, and general operating policies and procedures.\"},{\"question\":\"What operational and safety areas does the guide address?\",\"answer\":\"It covers crowd management policies, property and equipment damage policies, accessibility features, public safety, first aid services, and permit requirements.\"}]","Mercedes-Benz Superdome Facility Guide - Facilities’ Guide | PDF",1791840125,19]