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SoTX was built to be a catalyst for bringing our area’s business leaders together. We add value through effective opportunities for collaboration and advocacy supporting the success of our partners and the South Texas Region.  \n• Our Mission is to stimulate sustained economic prosperity across South Texas through advocacy and collaboration among our partners.  \n• Our Vision South Texas is a global leader in driving social and economic growth while celebrating our shared cultural vibrancy.  \nAreas of Focus:  \n• To ensure South Texas employers have access to a qualified workforce.  \n• To serve as advocates for infrastructure investment that supports economic development in South Texas.  \n• To support programs, policies, and development that attract and retain residents and businesses across South San Antonio and South Texas.  \nPosition Overview:  \nWe are seeking a dynamic and detail-oriented individual to join our team as a Membership and Events Coordinator. This role combines the responsibilities of reviewing and coordinating our membership database with assisting in the execution of engaging events for our community. The ideal candidate is proactive in solving problems, customer service oriented, and possesses excellent communication skills.  \nDuties & Responsibilities:  \n1. Membership Support:  \n• Maintain and update the membership database to ensure accuracy and completeness, including key contacts and billing information. Input new prospects.  \n• Respond promptly to member inquiries, delivering exceptional customer service and support.  \n• Assist in implementing strategies to enhance membership retention and acquisition.  \n• Coordinate membership renewal processes and communicate benefits to current and prospective members.  \n• Monitor and manage invoicing for partners.  \n• Collaborate with the team to promote membership opportunities and events through various channels.  \n2. Event Logistics and Execution:  \n• Coordinate, organize, and execute event logistics, including networking sessions, social gatherings, meetings, and conferences.  \n• Ensure all contracts (venue, catering, audio, etc. ) are reviewed and signed by leadership.  \n• Coordinate with vendors for event check-in and setup.  \n• Create event timelines and promotional materials to ensure successful outcomes.  \n• Coordinate with speakers, sponsors, vendors, and partners to secure participation and support for events.  \n• Manage onsite event operations, troubleshooting issues to ensure a seamless attendee experience.  \n• Work with volunteers and members.  \n3. Partner Engagement:  \n• Solicit feedback from members to enhance membership offerings and event experiences.  \n• Represent the organization at industry events, conferences, and networking functions to promote membership and foster connections.  \nQualifications:  \n• Undergraduate degree in Business or related field preferred.  \n• Minimum high school diploma or equivalent with 3-5 years' experience in event planning and customer service; nonprofit or business association experience preferred.  \n• Proven experience in customer service, event coordination, or related roles.  \n• Strong organizational skills with the ability to manage multiple projects simultaneously.  \n• Excellent written and verbal communication skills with a customer-centric approach.  \n• Proficiency in CRM systems, social media, and Microsoft Office Suite.  \n• Creative problem-solving abilities, critical thinking skills, detail orientation, and proactive attitude towards challenges.  \n• Results-oriented with accountability for measurable goals.  \n• Strong computer skills, including Microsoft Office Suite (Excel, PowerPoint); familiarity with database management preferred.  \n","cbCaihc4egRtIA0x","https://ap.wps.com/l/cbCaihc4egRtIA0x","pdf",156845,"English","# Position Overview\n# Duties & Responsibilities\n## Membership Support\n## Event Logistics and Execution\n## Partner Engagement\n# Qualifications\n# Benefits\n# How to Apply","[{\"question\":\"What are the core responsibilities of the Membership and Events Coordinator?\",\"answer\":\"The role combines membership database support and member service with planning and executing events. It also coordinates partner engagement by supporting activities and representing the organization at external functions.\"},{\"question\":\"How does the position handle membership-related work?\",\"answer\":\"It maintains and updates the membership database, responds to member inquiries, assists with retention and acquisition strategies, coordinates renewals, and manages partner invoicing.\"},{\"question\":\"What qualifications are required or preferred for the role?\",\"answer\":\"A business-related undergraduate degree is preferred, along with high school plus 3–5 years of experience in event planning and customer service. The job also requires strong communication, organizational skills, CRM and Microsoft Office proficiency, and flexibility for evenings and weekends.\"}]","Membership and Events Coordinator - Job Description | PDF",1789517330]