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The position serves as a first point of contact via in-person, email, and phone communications, representing the organisation professionally and efficiently. Core duties include reception support, data input and reporting from patient and fundraising databases, and maintaining accurate confidential records. 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It also includes medical secretarial services like word processing, filing, audio typing, photocopying, and composing letters.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What qualifications and experience are required?",{"text":114,"@type":110},"Essential requirements include at least two years of experience in a customer/patient-focused environment, good typing and computer skills, strong administration and organisation, experience with Microsoft Office, and knowledge or ability to use a database/CRM system. Desirable items include experience in health/charity settings and knowledge of medical terminology and audio typing.",{"name":116,"@type":107,"acceptedAnswer":117},"What working conditions and reporting line apply to the role?",{"text":118,"@type":110},"The role is fixed term for one year, part-time at 22.5 hours per week including Mondays, and falls within a salary range of £22,816 to £24,336 pro rata. The position is accountable to the HR and Operations Manager.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},259253,1790382614,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},549768064622,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","POST: Medical Secretary  \nSALARY RANGE: £22,816- £24,336 pro rata  \nTERM: Fixed term – 1 year  \nHOURS: Part-time. 22.5 hours (to include Mondays)  \nQUALIFICATIONS: Administrative experience  \nACCOUNTABLE TO: HR and Operations Manager  \nJOB SUMMARY  \nTo provide high quality, customer and supporter care and administrative support to the ReMind UK team and our patients. To act as the first point of contact for patients and visitors contacting or visiting ReMind UK and to represent the organisation professionally and efficiently in person and through written and digital communications.  \nGENERAL  \nReMind UK (formerly RICE) leads and collaborates on essential research and service delivery to improve the health and find effective treatment for those impacted by dementia and other related conditions.  \nReMind UK is a cutting-edge research and treatment centre located in Bath, working in both clinical trial and academic research. We are an independent charity focused on essential research and provide support for people with dementia and other conditions of older age, their families and carers; dedicated to improving the quality of life of everyone involved.  \nOur contracted NHS Memory Clinic service and post diagnosis activities also provide support to patients, families and carers.  \nReMind has undergone a major rebrand and was formerly known as RICE – The Research Institute for the Care of Older people and you may see both names used in relation to this role and our wider activities during the phased transition.  \nTHE ROLE  \nThis is a varied and proactive role which would suit someone with great administrative and organisational skills who enjoys working on a variety of activities. The role supports the ReMind UK team, working with our clinical specialists and wider team to support administration.  \nThe work is varied and interesting and the successful candidate will need to be organised, flexible and reliable. We are looking for someone who possesses the ability to meet the demands of the service and is able to communicate with a wide range of stakeholders, including patients, funders and supporters.  \nYou will need to demonstrate a track record of strong interpersonal skills and generating communications such as letters, forms and flyers. The role requires skills in using MS Office and a CRM database as well as various IT packages for minutes, presentations and data gathering.  \nAttention to detail is a must, as is a can-do attitude. No day will be the same and the person will need to balance and prioritise various tasks.  \nWe are looking for a team player and a 'completer-finisher', with excellent communication skills and eye for detail.  \nKEY RESPONSIBILITIES  \n1. General duties  \n• Undertake a variety of administrative duties to assist in the smooth running of the ReMind UK Centre including the provision of secretarial and administrative support to clinical staff and other members of the ReMind UK Team.  \n• Offer exceptional customer and supporter care through delivering friendly and efficient assistance to the ReMind UK team ensuring a positive and friendly experience for patients, families, supporters and other visitors either in person or via email or phone.  \n• Reception duties including greeting patients and visitors to the centre, answering the phones, and emails.  \n• Inputting data and producing reports from databases including the patient database and the fundraising database.  \n• Ensure waiting area and reception are kept clean and tidy  \n• To be flexible to the needs of the Centre to ensure the smooth running of the reception and Memory Clinic  \n• Establish and maintain effective communication and confidentiality of information  \n2. Patient records  \n• To provide medical secretarial services including word processing, filing, audio typing, photocopying and the composition of letters. To provide a fast and accurate copy and audio typing service to the centre, producing clinic letters and other documents.  \n• Maintain s","cbCaiciTrk5yit7j","https://ap.wps.com/l/cbCaiciTrk5yit7j","pdf",105716,"English","# Job Summary\n## General\n# The Role\n## Key Responsibilities\n### General duties\n### Patient records\n### General\n# Person Specification","[{\"question\":\"What are the key responsibilities of the Medical Secretary role at ReMind UK?\",\"answer\":\"The role covers administrative support, reception duties, handling communications, inputting data and producing reports, maintaining clean reception areas, and ensuring effective communication and confidentiality. It also includes medical secretarial services like word processing, filing, audio typing, photocopying, and composing letters.\"},{\"question\":\"What qualifications and experience are required?\",\"answer\":\"Essential requirements include at least two years of experience in a customer/patient-focused environment, good typing and computer skills, strong administration and organisation, experience with Microsoft Office, and knowledge or ability to use a database/CRM system. Desirable items include experience in health/charity settings and knowledge of medical terminology and audio typing.\"},{\"question\":\"What working conditions and reporting line apply to the role?\",\"answer\":\"The role is fixed term for one year, part-time at 22.5 hours per week including Mondays, and falls within a salary range of £22,816 to £24,336 pro rata. The position is accountable to the HR and Operations Manager.\"}]","Medical Secretary Job Description - ReMind UK | PDF",1789330934]