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The coursework includes practice management software to include setting patients’ appointments, maintaining physicians’ calendars, billing, and messaging, as well as specific interpersonal communications skills necessary in a medical setting. Students will gain competence in word processing, spreadsheet, database, and presentation software. Keyboarding speed and accuracy is developed while grammar, punctuation and writing skills are polished. Students study bookkeeping theory and learn general ledger software in order to prepare them for general bookkeeping or accounts receivable or accounts payable positions. Graduates are well prepared for employment in any medical office environment.  \nYour goal as a medical office specialist is to provide excellent customer service to patients. Medical office specialists help to keep patient and department schedules running smoothly. Job duties may include greeting and checking in patients, collecting insurance information, retrieving medical records, filing patient forms, answering phones, and scheduling appointments, verifying insurance coverage, collecting co-pays, recording payments and scheduling any necessary follow-up appointments.  \nTheAAS degree includes 15 Minnesota Transfer Curriculum general education credits which further enhances the educational experience and may better prepare students for advancement in jobs with employers that prefer or require a degree. The completion of a degree shows commitment and dedication and can be advantageous for students seeking jobs beyond entry level.  \nProgram Learning Outcomes  \n1. Define and recognize business etiquette and professionalism in the workplace and exhibit these skills in class interactions and communications such as e-mail and the discussion board.  \n2. Show basic keyboarding competency.  \n3. Utilize software applications necessary for business office operations including file management, e-mail, calendaring, search engines, word processing, spreadsheet, and presentation software.  \n4. Use medical practice management software (scheduling, billing, and insurance) to enter front office, clinical care, and coding information, as well as claim forms, financial policies, and collections.  \n5. Define legal and ethical standards and principles of patient confidentiality within the healthcare community and as defined by federal, state, and local guidelines and regulations and recognize what the Health Insurance Portability and Accountability Act (HIPAA) is and the consequences for non-compliance with the law.  \n6. Understand the history and standards of electronic health records and utilize electronic health records software.  \n7. Identify and define prefixes, roots, and suffixes to develop a vocabulary of medical terms and abbreviations. Identify major body structure and functions that reinforces knowledge of basic anatomy and physiology.  \n8. Employ intermediate to advanced Microsoft Word skills to create and edit flyers, letters, and reports using templates, mail merge, and building blocks.  \n9. Employ intermediate to advanced PowerPoint skills to create business presentations that demonstrate appro","cbCaicN6PuvzUq8a","https://ap.wps.com/l/cbCaicN6PuvzUq8a","pdf",390999,"English","# Program Information\n## Credits and Delivery\n## Core Curriculum and Skill Development\n# Program Learning Outcomes\n## Professionalism and Communication\n## Software and Medical Practice Management\n## Legal/Ethical Standards and Electronic Health Records\n## Medical Terminology, Office Applications, and Accounting\n# Industry and Career Outlook","[{\"question\":\"What skills and tasks does a Medical Office Specialist program prepare students to perform?\",\"answer\":\"Graduates are prepared for scheduling and patient flow tasks such as greeting and checking in patients, answering phones, collecting insurance information, retrieving medical records, filing forms, and coordinating follow-up appointments. The program also covers billing-related duties including verifying coverage, collecting co-pays, recording payments, and messaging.\"},{\"question\":\"Which software and tools are included in the curriculum?\",\"answer\":\"Students learn business office applications such as word processing, spreadsheets, database tools, and presentation software, and practice keyboarding and professional document formatting. The program also includes medical practice management software for scheduling, billing, insurance claims, and collections, plus Office 365 integration, and accounting simulation with QuickBooks.\"},{\"question\":\"How does the program address legal and ethical requirements in healthcare?\",\"answer\":\"Program learning outcomes include defining legal and ethical standards and patient confidentiality, aligned with federal, state, and local guidelines. Students also study what HIPAA is and the consequences of non-compliance.\"}]","Medical Office Specialist - Associate of Applied Science (AAS) Degree | PDF",1789368717]