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Includes guidance on the Move-In Condition Report, an overview of benefits and resident responsibilities, and instructions for utilities and rent payments. Covers maintenance and compliance processes, emergency repair procedures, and how to submit service requests. Outlines evaluations, renewal and lease termination basics, move-out requirements, and introduces the team and key resident contacts.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/mckenna-property-management-welcome-packet-move-in-guide/279724/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/mckenna-property-management-welcome-packet-move-in-guide/279724.png","ImageObject",442,249,{"name":88,"@type":89},"Marry","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-26","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":15},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the Move-In Condition Report and when should it be returned?","Question",{"text":108,"@type":109},"The packet includes a Move-In Condition report to document the property condition. After you have lived in the home for the first 30 days, you return the report to your Move-In Representative by day 30.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How should residents submit a repair request, including emergency repairs?",{"text":113,"@type":109},"During business hours, request repairs online through the Property Meld repairs tab after creating an account if needed. For after-hours emergency repairs, call the customer service line (702) 440-8442 and follow the prompts, available 24/7, 365 days.",{"name":115,"@type":106,"acceptedAnswer":116},"Who can help with questions during the first 30 days of residency?",{"text":117,"@type":109},"Your Move-In Representative supports the move-in process and can help with questions, concerns, and needs throughout your first 30 days. If it is a repair emergency, residents should call the office and contact the maintenance department, using the emergency phone option when applicable.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},279724,1790129485,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":15,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":25},5909892079670,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","WELCOME TOMCKENNA  \nWe are thrilled to welcome you as new residents! We hope that you find your new home comfortable and enjoyable. Included in this packet is your “Move-In Condition report” and a few tips and tricks to help ensure you settle in to your new home nicely!  \nTABLEOF CONTENTS  \n01-07   \nINTRODUCTION  \nProperty Meld  \nMove in Representative & Move In Condition Report  \nSee More Site Evaluations  \nSETTLING IN  \nResident Benefit Package  \n08-15  \n16-21 23-29 30-38  \n39-41  \n\n|  |\n| --- |\n|  |\n|  |\n|  |\n\nUtilities  \nRent Payments New Move In FAQ  \nResident Responsibility VS Owner Responsibility  \nMAINTENANCE & COMPLIANCE  \nMaintenance & Repairs FAQ Emergencies  \nInsurance Pets  \nHOA Violations  \nRENEWALS & MOVING OUT  \nEvaluations  \nRenewals, Breach and Termination of Leases Move out requirements & checklist  \nMAINTENANCE ASSISTANCE  \nService Calls & Appliances Filters  \nTroubleshooting & Recommended Products Preventative Care  \nTHE TEAM  \nThe McKenna Team Social Media  \nMCKENNA PROPERTY MANAGEMENT  \nWelcome to the family!  \nPlease reach out to your Move-In Representative for the first 30 days of your residency in your  \nnew McKenna Home! You may email them at:  \n[Relations@McKennaTeam.com](Relations@McKennaTeam.com)  \nThey will be able to help with all questions, concerns, and needs, to ensure the move-in process is smooth for you while you get settled into your new home. By day 30th of your residency, you will also return your Move In Condition Report to the Move In Representative.  \nIf you have a repair emergency (Refer to Repair FAQ) please call our office and  \nask for our maintenance department.  \nREPAIR REQUESTS (not cosmetic):  \nONLINE-During business hours, our friendly representative is available to walk you  \nthrough how to make an online request through Property Meld. To access your Property  \nMeld repair page, visit [www.mckennapropertymanagement.com](www.mckennapropertymanagement.com) and choose the  \nREPAIRS tab at the top of the home page. This will direct you to your Property Meld page (if you are a first-time user of Property Meld, you will need to create an account) .  \n**Please enter as much detailed information about the request in your own words and follow the directions to complete the request.  \nEMERGENCY REPAIR REQUESTS (after hours):  \nPHONE-After hours, call our customer service line at (702) 440-8442 and follow the prompts to take you to one of our representatives who will input the service request for you. This option is available 24/7, 365 days per year.  \nIF AT ANYTIME YOU ARE EXPERIENCING A REPAIR EMERGENCY, THIS“PHONE” OPTION SHOULD ALWAYS BE USED!!  \n1  \nMCKENNA PROPERTY MANAGEMENT  \nWelcome to the family!   \nThe McKenna Property Management team is happy to welcome you into your new home!  \nLet us introduce you to the family:  \nJenni is the “Broker/Owner” [of McKenna Property Management.](of McKenna Property Management. jenni@mckennateam.com)[ ](of McKenna Property Management. jenni@mckennateam.com)[jenni@mckennateam.com](of McKenna Property Management. jenni@mckennateam.com)   \nMichelle is our “Director of First Impressions”. She handles our front desk area, helps answers phone calls & greets all who enter [our doors with a smiling face.](our doors with a smiling face. Michelle@mckennateam.com)[ ](our doors with a smiling face. Michelle@mckennateam.com)[Michelle@mckennateam.com](our doors with a smiling face. Michelle@mckennateam.com)  \nBrian is our “Numbers Man”. He manages the financial intricacies of all operations, including overseeing new move-ins, vacancies, vendor payments, and more! [brian@mckennateam.com](brian@mckennateam.com)  \nDestiny is the “Client Acquisition Specialist”. She coordinates the onboarding of new clients & their portfolios.  \n[destiny@mckennateam.com](destiny@mckennateam.com)   \nMelinda is the “Executive Assistant” to Jenni and handles the transfer/set-up of all new properties to begin the management [process.](process. melinda@mckennateam.com)[ ](process. ","cbCaibSQ7U60uhrv","https://ap.wps.com/l/cbCaibSQ7U60uhrv","pdf",19353701,43,"English","# Introduction\n## Property Meld\n## Move in Representative & Move In Condition Report\n## See More Site Evaluations\n# Settling In\n## Resident Benefit Package\n## Utilities\n## Rent Payments\n## New Move In FAQ\n## Resident Responsibility VS Owner Responsibility\n# Maintenance & Compliance\n## Maintenance & Repairs FAQ\n## Emergencies\n## Insurance\n## Pets\n## HOA Violations\n# Renewals & Moving Out\n## Evaluations\n## Renewals, Breach and Termination of Leases\n## Move out requirements & checklist\n# Maintenance Assistance\n## Service Calls & Appliances Filters\n## Troubleshooting & Recommended Products\n## Preventative Care\n# The Team\n## McKenna Property Management","[{\"question\":\"What is the Move-In Condition Report and when should it be returned?\",\"answer\":\"The packet includes a Move-In Condition report to document the property condition. After you have lived in the home for the first 30 days, you return the report to your Move-In Representative by day 30.\"},{\"question\":\"How should residents submit a repair request, including emergency repairs?\",\"answer\":\"During business hours, request repairs online through the Property Meld repairs tab after creating an account if needed. For after-hours emergency repairs, call the customer service line (702) 440-8442 and follow the prompts, available 24/7, 365 days.\"},{\"question\":\"Who can help with questions during the first 30 days of residency?\",\"answer\":\"Your Move-In Representative supports the move-in process and can help with questions, concerns, and needs throughout your first 30 days. If it is a repair emergency, residents should call the office and contact the maintenance department, using the emergency phone option when applicable.\"}]","McKenna Property Management - Welcome Packet - Move-In Guide | PDF",1789526140]