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It has been designed to make you feel at home in your new work environment. This handbook has all the information needed to make your employment a rewarding experience.  \nA copy of the handbook will be available in your restaurant and online for you to review as needed.  \nOur philosophy is very simple at McDonald’s, but making it work takes the best effort of everyone on your restaurant’s team. Our prime objective is to “Satisfy the Customer.” We accomplish this by giving our best effort everyday in the area of customer service to exceed our guest expectations. Further, we believe that we can “Make a Difference” in the lives of our People, Our Customers, Our Community, & The McDonald’s Brand. We do this a number of ways that you’ll learn more about over time, but one of the most important is to practice the“Golden Rule”, which is to treat others they way that you want to be treated.  \nThis is just the start, as you will continuously learn more ways to impress the customer throughout your entire McDonald’s career. There are three words that best describe how we want our customers to feel about visiting our McDonald’s restaurant-FRIENDLY, EASY, ENJOYABLE!  \nAs you read through this employee handbook, you will find many reasons for our success. But no single factor is more important than the dedication and effort of our restaurant employees. The McDonald’s spirit is what makes the difference!  \nSincerely,  \nRob and Carrie Goodwin Owner/ Operators  \nA WORD ABOUT THIS HANDBOOK  \nPurpose  \nThe information contained in this Handbook is designed as an advisory guide to assist the Company and our supervisors with the effective management of personnel. The provisions and guidelines contained in this Handbook are not binding on the Company and may be changed, interpreted, modified, revoked, suspended, terminated, or added to by the Company, in whole or in part, at anytime, at the Company’s sole option, and without prior notice to employees. This Handbook is not intended to cover every situation which may arise or to create specific policy to be applied in every instance. Instead, this Handbook is intended only to give on-site management general advice concerning personnel decisions.  \nInterpretation  \nInterpretation of the policies and procedures contained in this Handbook is governed by, and is the responsibility of, the Owner/Operator – Rob/ Carrie Goodwin. Whenever clarification or assistance in interpretation is required, managers should contact Carrie directly.  \nEmployment-At-Will  \nNothing contained in this Handbook is intended to create, comprise, or define, nor should it be construed to constitute, any type of oral or written employment contract, promise, or guarantee, express or implied, between the Company and any one or all of its employees. Nothing in the Handbook is intended to provide any assurance of continued employment.  \nIn the absence of a specific agreement to the contrary, authorized in writing by the Owner of the Company, employment with and compensation from the Company are for no definite period of time and may be terminated by the Company or the employee at any time, for any reason, with or without cause, and with or without notice. Any written or oral statements or promises to the contrary are hereby expressly disavowed and should not be relied upon by prospective or existing employees.  \nMCDONALD’S – A&A MANAGEMENT/GOODWIN PARTNERS – MEET THE OWNERS  \nRob Goodwin – Owner/Operator: Rob began his McDonald’s career as a crew person while he attended East Ridge High School. He went through several promotions over the years including Swing Manager, General Manager, Supervisor, Ops Consultant, Field Ops Manager, and Training Lead. In 2003, Rob was given the opportunity to become an owner/operator and jumped at the chance. Since 2003 Rob has grown from 3 stores to a one time high of 20, because of his leadershi","cbCaiaon9JBFOWYV","https://ap.wps.com/l/cbCaiaon9JBFOWYV","pdf",1086874,"English","# Welcome To The Team\n# A Word About This Handbook\n## Purpose\n## Interpretation\n## Employment-At-Will\n# Meet the Owners\n## Rob Goodwin\n## Carrie Goodwin\n# Advancement Opportunities\n## Crew Member\n## Crew Trainer\n## Shift Leader\n## Department Manager\n## General Manager\n# Customer Relations Facts","[{\"question\":\"What is the purpose of the employee handbook?\",\"answer\":\"The handbook serves as an advisory guide for effective personnel management by the company and supervisors. Its provisions are general advice for on-site management decisions.\"},{\"question\":\"Who is responsible for interpreting the handbook policies?\",\"answer\":\"Interpretation is governed by and is the responsibility of the Owner/Operator, Rob and Carrie Goodwin. Managers should contact Carrie directly for clarification or assistance.\"},{\"question\":\"Is employment covered by a guaranteed contract or fixed term?\",\"answer\":\"No. The handbook does not create an employment contract or promise, and employment is at-will for no definite period. The company or the employee may terminate employment at any time, with or without cause or notice.\"}]","McDonald’s Employee Handbook - Updated July 2021 | PDF",1789329263]