[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-detail-262535-en":53,"doc-seo-262535-105":75},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":5,"data":54},{"doc_id":55,"user_id":56,"nickname":57,"user_avatar":58,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":60,"doc_content":61,"file_id":62,"file_url":63,"file_type":64,"file_size":65,"view_count":15,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":66,"language":67,"language_code":68,"site_id":69,"html_lang":68,"table_of_contents":70,"faqs":71,"seo_title":72,"seo_description":60,"update_tm":73,"read_time":74},262535,549768072016,"WPS_1786070896","https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","MASON CITY CLINIC - Job Description - Registration Clerk","Job description for a Registration Clerk at Mason City Clinic, outlining responsibilities for creating and updating patient accounts, collecting registration and billing data, and performing real-time eligibility checks via assigned systems and phone calls. The role includes collecting applicable copays and balances, generating receipts and end-of-day reports, researching returned mail, resolving incomplete or missing insurance information, coordinating with reception and coding teams, and supporting registration activities. It specifies required skills, knowledge, interpersonal abilities, and working conditions, including physical demands.","MASON CITY CLINIC  \nJob Description  \nJob Title: Registration Clerk FLSA Status: Nonexempt  \nJob Code: Employee Group: Non-Management  \nDepartment: Reception  \nGeneral Summary:  \nUnder general supervision and according to established policies and procedures, gathers registration data from patients in order to create and/or update patient accounts. Enters data into Practice Management system and contacts appropriate party to verify and/or obtain missing patient information. Collects and posts appropriate copays and balances batch daily. Performs Real Time Eligibility checking by assigned departments/schedule and contacts appropriate party to obtain missing or inactive insurance information. Responsible for researching returned mail for forwarding address and updating system accordingly.  \nPrincipal Duties and Responsibilities:  \n1. Registers patients for appointments by reviewing patient data in Practice Management system, updating data as necessary. Collects required billing information such as insurance carrier and policy ID number, Medicare Secondary Payer Questionnaire, insurance subscriber information (date of birth, sex, etc. ), and the like. Collects necessary information to fulfill governmental regulation requirements such as language, race, ethnicity, pharmacy of choice, emergency contact, e-mail address. Follows policies established to fulfill Red Flag Rule requirements (driver’s license, photo, identity verification) . Performs real-time eligibility checking on Medicaid patients at the time of service by calling the Iowa Medicaid ELVS. Educates patients regarding Authorization to File Insurance, Receipt of Privacy Notice, Release of Patient Information, and Benefit Assignment and obtains necessary signature/forms.  \n2. Ascertains and collects applicable copays. Posts payments in the Billing module, generates receipts for patients. Prints necessary financial reports at day end and balances cash bag. Responsible for creating and closing personal batches daily.  \n3. Attempts to resolve and collect any patient balance. Posts payments in the Payment Entry module, generates receipts for patients.  \n4. Following established guidelines, contacts patients via the telephone in order to gather and/or verify necessary data needed to complete a patient account.  \n5. Researches incomplete patient registration information by contacting referring physician offices, insurance carriers, hospitals, and other sources in order to ensure accurate patient information.  \n6. Interacts with Receptionists and Hospital List Clerks/Coding in order to register new/hospital patients due to emergencies/hospitalizations, walk-ins, and the like. Interacts with Business Office personnel in making financial arrangements for uninsured patients.  \n7. Performs Real Time Eligibility checking for assigned departments by schedule. Researches accounts with missing insurance or inactive insurance information by contacting patient, referring providers, insurance companies, and/or researching PowerChart and the like.  \n8. Performs miscellaneous clerical duties including photocopying forms, records and microfiche, typing labels and forms, and sorting and filing daily paper work.  \n9. Provides on-going support to the registration team.  \n10. Performs other department duties as assigned.  \nKnowledge, Skills and Abilities Required:  \n1. Ability to read and write in order complete registration forms, verify patient information, and update patient information in the Practice Management system at a level normally acquired through completion of high school.  \n2. Basic math skills in order to make change and balance cash bag at day end and research and resolve any discrepancies at a level normally acquired through successful completion of high school in order  \n3. Approximately one to three months work related experience necessary in order to learn patient registration procedures, become familiar with department and Clinic policies and procedures and the computer system.","cbCaieF9RFw5uvdJ","https://ap.wps.com/l/cbCaieF9RFw5uvdJ","pdf",283014,6,"English","en",105,"# Job Description\n## Principal Duties and Responsibilities\n## Knowledge, Skills and Abilities Required\n## Working Conditions and Physical Demands Worksheet","[{\"question\":\"What are the core responsibilities of the Registration Clerk?\",\"answer\":\"The Registration Clerk gathers and updates patient registration data to create or maintain patient accounts, enters information into the Practice Management system, collects copays and balances, and performs real-time eligibility checks.\"},{\"question\":\"How does the role handle missing or inactive insurance information?\",\"answer\":\"The clerk contacts patients, referring physicians/offices, insurance carriers, hospitals, and uses relevant systems to research and obtain missing or inactive insurance details, including researching returned mail for forwarding addresses.\"},{\"question\":\"What skills and abilities are required for this position?\",\"answer\":\"The position requires reading and writing to complete forms and update records, basic math to balance cash, interpersonal skills to communicate with patients and departments, and analytical skills to verify information and document correct details in patient charts.\"}]","MASON CITY CLINIC - Job Description - Registration Clerk | PDF",1789363052,2,{"code":4,"msg":76,"data":77},"ok",{"site_id":69,"language":68,"slug":78,"title":59,"keywords":79,"description":60,"schema_data":80,"social_meta":135,"head_meta":137,"extra_data":139,"updated_unix":73},"mason-city-clinic-job-description-registration-clerk","",{"@graph":81,"@context":134},[82,97,117],{"@type":83,"itemListElement":84},"BreadcrumbList",[85,89,91,94],{"item":86,"name":87,"@type":88,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":90,"name":10,"@type":88,"position":74},"https://docshare.wps.com/template/",{"item":92,"name":41,"@type":88,"position":93},"https://docshare.wps.com/template/letters/",3,{"item":95,"name":59,"@type":88,"position":96},"https://docshare.wps.com/template/mason-city-clinic-job-description-registration-clerk/262535/",4,{"url":95,"name":59,"@type":98,"image":99,"author":104,"headline":59,"publisher":106,"fileFormat":109,"inLanguage":68,"description":60,"dateModified":110,"datePublished":111,"encodingFormat":109,"isAccessibleForFree":112,"interactionStatistic":113},"DigitalDocument",{"url":100,"@type":101,"width":102,"height":103},"https://docshare.wps.com/thumbnails/mason-city-clinic-job-description-registration-clerk/262535.png","ImageObject",442,249,{"name":57,"@type":105},"Person",{"url":86,"name":107,"@type":108},"DocShare","Organization","application/pdf","2026-10-30","2026-09-14",true,{"@type":114,"interactionType":115,"userInteractionCount":15},"InteractionCounter",{"@type":116},"ViewAction",{"@type":118,"mainEntity":119},"FAQPage",[120,126,130],{"name":121,"@type":122,"acceptedAnswer":123},"What are the core responsibilities of the Registration Clerk?","Question",{"text":124,"@type":125},"The Registration Clerk gathers and updates patient registration data to create or maintain patient accounts, enters information into the Practice Management system, collects copays and balances, and performs real-time eligibility checks.","Answer",{"name":127,"@type":122,"acceptedAnswer":128},"How does the role handle missing or inactive insurance information?",{"text":129,"@type":125},"The clerk contacts patients, referring physicians/offices, insurance carriers, hospitals, and uses relevant systems to research and obtain missing or inactive insurance details, including researching returned mail for forwarding addresses.",{"name":131,"@type":122,"acceptedAnswer":132},"What skills and abilities are required for this position?",{"text":133,"@type":125},"The position requires reading and writing to complete forms and update records, basic math to balance cash, interpersonal skills to communicate with patients and departments, and analytical skills to verify information and document correct details in patient charts.","https://schema.org",{"og:url":95,"og:type":136,"og:title":59,"og:site_name":107,"og:description":60},"article",{"robots":138,"canonical":95},"index,follow",{"doc_id":55,"site_id":69}]