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Special editions, including books with corporate logos, customized covers, and letters from the company or CEO printed in the front matter, as well as excerpts of existing books, can also be created in large quantities for special needs.  \nFor details and discount information for both print and ebook formats, [contact booksales@harvardbusiness.org](contact booksales@harvardbusiness.org), tel. 800-988-0886, [or www.hbr.org/bulksales](or www.hbr.org/bulksales).  \nCopyright 2017 Harvard Business School Publishing Corporation All rights reserved  \nPrinted in the United States of America 10 9 8 7 6 5 4 3 2 1  \nThe material in this book has been adapted and revised from works listed in the Sources section and from Harvard Business Essentials Manager’s Toolkit: The 13 Skills Managers Need to Succeed (Boston: Harvard Business School Publishing, 2004), subject advisor Christopher Bartlett.  \nNo part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@ [hbsp.harvard.edu](hbsp.harvard.edu), or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.  \nThe web addresses referenced in this book were live and correct at the time of the book’s publication but may be subject to change.  \nLibrary of Congress Cataloging-in-Publication Data Names: Harvard Business Review Press.  \nTitle: The Harvard Business Review manager’s handbook : the 17 skills leaders need to stand out.  \nDescription: Boston, Massachusetts : Harvard Business Review Press,[2017] Identifiers: LCCN 2016030997| ISBN 9781633691247 (pbk. : alk. paper) |  \nISBN 9781633692114 (hardcover : alk. paper) Subjects: LCSH: Management—Handbooks, manuals, etc.  \nClassification: LCC HD38.15 .H375 2017 | DDC 658.4/092—dc23 LC record available at [https://lccn.loc.gov/2016030997](https://lccn.loc.gov/2016030997)  \n[eIBSN: 9781633692299](eIBSN: 9781633692299)  \nThe paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Publications and Documents in Libraries and Archives Z39.48-1992  \nContents  \nIntroduction 1  \nPART ONE  \nDevelop a Leader Mindset  \n1. The Transition to Leadership 7  \nUnderstanding your role as a manager 7  \nThe difference between management and leadership 9  \nDemystifying leadership 10  \nHandling the emotional challenges ofthe transition 13  \n2. Building Trust and Credibility 23  \nEstablishing your character 25  \nDemonstrating your competence 27  \nCultivating authentic leadership 29  \nEthics and integrity 32  \n3. Emotional Intelligence 37  \nWhat is emotional intelligence? 39  \nThe power of self-awareness 39  \nEmotional steadiness and self-control 43  \nManaging an employee’s emotions 45  \nBuilding social awareness on your team 48  \nvi Contents  \n4. Positioning Yourself for Success 55  \nRedefining success 55  \nUnderstanding your organization’s strategy 57  \nPlanning for strategic alignment 60  \nPART TWO  \nManaging Yourself  \n5. Becoming a Person of Influence 67  \nPositional versus personal power 68  \nManaging up 71  \nPartnering with your peers 74  \nSilo busting and effectiveness 76  \nPromoting your ideas to others 78  \n6. Communicating Effectively 85  \nFinding your voice as a leader 85  \nMastering the written word 87  \nPersuasive presentations 92  \nConducting effective meetings 96  \n7. Personal","cbCaifPzZtlCC963","https://ap.wps.com/l/cbCaifPzZtlCC963","pdf",1549200,352,"English","# Introduction\n# PART ONE - Develop a Leader Mindset\n## 1. The Transition to Leadership\n## 2. Building Trust and Credibility\n## 3. Emotional Intelligence\n## 4. Positioning Yourself for Success\n# PART TWO - Managing Yourself\n## 5. Becoming a Person of Influence\n## 6. Communicating Effectively\n## 7. Personal Productivity\n## 8. Self-Development\n# PART THREE - Managing Individuals\n## 9. Delegating with Confidence\n## 10. Giving Effective Feedback\n## 11. Developing Talent\n# PART FOUR - Managing Teams\n## 12. Leading Teams\n## 13. Fostering Creativity\n## 14. Hiring—and Keeping—the Best\n# PART FIVE - Managing the Business\n## 15. Strategy: A Primer\n## 16. Mastering Financial Tools\n## 17. Developing a Business Case\n# Epilogue\n# Sources\n# Index","[{\"question\":\"What are the five main parts of the handbook?\",\"answer\":\"The handbook is organized into five parts: Develop a Leader Mindset, Managing Yourself, Managing Individuals, Managing Teams, and Managing the Business.\"},{\"question\":\"Which leadership and emotional topics are covered early in the book?\",\"answer\":\"Early chapters address the transition to leadership, building trust and credibility, and emotional intelligence, including self-awareness, emotional control, and managing others’ emotions.\"},{\"question\":\"How does the handbook guide managers on business decisions and planning?\",\"answer\":\"It covers strategy fundamentals, financial performance tools (like understanding financial statements and budgeting), and how to develop a business case including stakeholder perspectives, cost/benefit analysis, risk mitigation, and gaining buy-in.\"}]","Manager’s Handbook - The 17 Skills Leaders Need to Stand Out | PDF",123]