[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-258444-105":53,"doc-detail-258444-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","manager-information-technology-job-description-norfolk-airport-authority","Manager - Information Technology Job Description - Norfolk Airport Authority","","IT Manager role at Norfolk Airport Authority focuses on leading the Information Technology department to maintain and upgrade infrastructure, manage daily operational support, and supervise IT staff. Responsibilities include LAN administration for a 150+ node campus network, end-user and network support, systems and hardware maintenance, project planning, and technical research with recommendations. Core functions cover cybersecurity risk mitigation, service availability for servers and platforms, procurement and lifecycle planning, patching, backups, documentation, inventory management, and compliance with organizational policies. Benefits and required qualifications are included.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/manager-information-technology-job-description-norfolk-airport-authority/258444/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/manager-information-technology-job-description-norfolk-airport-authority/258444.png","ImageObject",442,249,{"name":88,"@type":89},"Cart","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",6,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the primary responsibility of the IT Manager at Norfolk Airport Authority?","Question",{"text":109,"@type":110},"The IT Manager leads the IT department, manages infrastructure and network components, mitigates cybersecurity risks, and ensures Authority IT assets reliably support business needs.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What essential duties are required in this role?",{"text":114,"@type":110},"Key duties include managing 24/7 IT support operations, ensuring infrastructure service availability, maintaining clear documentation and records, procuring compliant hardware/software, managing cybersecurity risk, handling licensing, patches and backups, and maintaining IT equipment inventory and cabling diagrams.",{"name":116,"@type":107,"acceptedAnswer":117},"What knowledge and skills are expected for the IT Manager position?",{"text":118,"@type":110},"The role requires proficiency with Windows, Exchange Server, and Windows Server, network configuration principles for peripherals, desktop automation tools such as Microsoft 365, strong diagnostic abilities, and experience supporting hardware and software with minimal supervision.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},258444,1790222391,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},18829141979164,"https://eur-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","| |  | NORFOLK AIRPORT AUTHORITY®\u003Cbr>2200 Norview Avenue Norfolk, VA 23518 |  |  | JOB DESCRIPTION |  |\n| --- | --- | --- | --- | --- | --- | --- |\n| Job Title: | Manager, Information\u003Cbr>Technology |  | Department: | Information\u003Cbr>Technology | Supervisor: | Vice President & Chief\u003Cbr>Financial Officer |\n| Approved by: | Vice President & Chief\u003Cbr>Financial Officer,\u003Cbr>Associate Vice President,\u003Cbr>Human Resources |  | Classification: Exempt |  | Created: July 15, 2024 |  |\n\nABOUT US: Norfolk International Airport presently ranks in the top 13% of the country’s airports in terms of passengers served annually, with over 4.5 million passengers and over 75,000 flight operations in 2023. Our vision is that every team member has a stake in bringing our “Stronger Together, Let’s Fly” brand to life for every passenger and fellow employee. We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan.  \nOUR MISSION: The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.  \nBENEFITS: Health, vision and dental care insurance, Virginia state retirement benefits, 457 Plan, Roth IRA, flexible spending accounts, employee assistance program, short-term disability, paid vacation, sick and holiday benefits, legal and pet coverage benefits.  \nJOB SUMMARY: The IT Manager leads the IT department and is responsible for managing infrastructure, upgrading network components and ensuring cybersecurity risks are mitigated. This position supervises IT staff members and has overall responsibility for ensuring all Authority IT assets work reliably to meet business needs. This includes all internal and external customers of Norfolk International Airport’s (the Airport) IT infrastructure. This position manages the day-to-day operational support for existing infrastructure services and end-user support for those services; and completes moderate to complex technical assignments and projectbased work to promote the effective use of new and existing technology.  \nPosition will be required to supervise and/or perform end user and network support at all levels for a 150+ node network in a campus environment, perform LAN administration and setup of network hardware (PC’s, printers, servers, routers and other network infrastructure equipment), systems software and hardware maintenance and problem documentation, project planning and implementation, technical research pertaining to hardware and software with ability to make recommendations to senior management as needed for various projects.  \nESSENTIAL JOB FUNCTIONS: The following duties are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.  \n1. Manages the IT department to ensure the Authority’s IT infrastructure is maintained in working order, and IT staff is available to maintain 24/7 operations of the Airport. Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assists in the design and documentation of infrastructure processes, procedures, and standards.  \n2. Ensures availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems.  \n3. Facilita","cbCaiiwhVUmubkXj","https://ap.wps.com/l/cbCaiiwhVUmubkXj","pdf",150132,"English","# Job Description\n## Job Information\n## About Us & Mission\n## Benefits\n## Job Summary\n## Essential Job Functions\n## Knowledge, Skills, and Abilities","[{\"question\":\"What is the primary responsibility of the IT Manager at Norfolk Airport Authority?\",\"answer\":\"The IT Manager leads the IT department, manages infrastructure and network components, mitigates cybersecurity risks, and ensures Authority IT assets reliably support business needs.\"},{\"question\":\"What essential duties are required in this role?\",\"answer\":\"Key duties include managing 24/7 IT support operations, ensuring infrastructure service availability, maintaining clear documentation and records, procuring compliant hardware/software, managing cybersecurity risk, handling licensing, patches and backups, and maintaining IT equipment inventory and cabling diagrams.\"},{\"question\":\"What knowledge and skills are expected for the IT Manager position?\",\"answer\":\"The role requires proficiency with Windows, Exchange Server, and Windows Server, network configuration principles for peripherals, desktop automation tools such as Microsoft 365, strong diagnostic abilities, and experience supporting hardware and software with minimal supervision.\"}]","Manager - Information Technology Job Description - Norfolk Airport Authority | PDF",1789322291]