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Responsibilities include designing and executing employee training programs, building comprehensive project plans for timely initiative delivery, and evaluating onboarding, engagement, and retention efforts using complex data and employee feedback. The role partners across departments to improve employee experience, guide supervisors, manage employee feedback systems, and support diversity, equity, inclusion, and belonging through equitable, culturally humble leadership.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/manager-employee-experience-and-engagement-job-description/260507/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/manager-employee-experience-and-engagement-job-description/260507.png","ImageObject",442,249,{"name":88,"@type":89},"Bill Black","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":15},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What core areas does the Manager, Employee Experience and Engagement oversee?","Question",{"text":108,"@type":109},"The role manages training and professional development, onboarding and offboarding services, retention strategies, HR systems, and succession planning under the general direction of the Associate Vice Chancellor, Employee Relations.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How does the role improve employee experience and engagement?",{"text":113,"@type":109},"It develops and administers onboarding programs, identifies participation opportunities, monitors strategy effectiveness, and analyzes employee feedback and data to implement improvements across the District.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications and skills are expected for this position?",{"text":117,"@type":109},"The role requires knowledge of applicable laws and regulations, experience addressing employee experience and engagement needs, strong project management, advanced communication and leadership skills, and experience using enterprise resource planning systems such as PeopleSoft.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},260507,1790351601,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":15,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},24189269381491,"https://ap-avatar.wpscdn.com/avatar/160000cf11732dd8392?x-image-process=image/resize,m_fixed,w_180,h_180&k=1788146458752108895","San Diego Community College District  Page: 1 of 3  \nCLASSIFICATION DESCRIPTION Job Code: C3414  \nOriginal Date: 09/2024  \nLast Revision: 09/2024  \nTitle: Manager, Employee Experience and Engagement  Staff Type: Classified  \nFLSA status: Exempt  \nUnit: Management  Salary Range: 3  \nDEFINITION  \nUnder the general direction of the Associate Vice Chancellor, Employee Relations or assigned manager, the Manager, Employee Experience and Engagement manages, supervises, and oversees the District’s training and professional development, onboarding and offboarding services, retention strategies, HR Systems, and succession planning. Key administrative duties include leading the development and execution of the training and professional development programs; comprehensive project plans ensuring the timely and successful implementation of initiatives and programs; promoting a positive and inclusive work environment developing programs and initiatives to support diversity, equity, inclusion, and belonging.  \nEXAMPLES OF DUTIES  \n1. Develop, implement, manage, and administer the District’s comprehensive onboarding program for new employees; ensuring employee experience is in alignment with the District’s mission, vision, and values with equitable outcomes for stakeholders.  \n2. Identify opportunities and implement strategies that encourage participation and motivate engagement within our workplace community. Evaluate, monitor, and assess the effectiveness of implemented strategies, adjust as needed to continually improve the employee experience districtwide.  \n3. Collect and analyze a variety of complex data and information. Perform analysis on employee feedback and data to identify trends and insights, recommending improvements to enhance the overall experience of District managers, supervisors, faculty, classified professionals, and other stakeholders.  \n4. Collaborate and serve as the liaison with various departments and teams districtwide to develop employeecentric initiatives, ensuring seamless coordination across all touchpoints, including PeopleSoft; implement and manage employee feedback system, ensuring all concerns and suggestions are addressed in a timely and effective manner.  \n5. Collaborate with the People and Culture team on developing retention activities to gain efficiencies in process and improve resources for attracting and retaining a diverse workforce. Provide guidance to supervisors on hiring, performance management, employee recognition, and staff development.  \n6. Train, supervise, and evaluate the work performance of assigned staff building a culture of exceptional employee experience throughout the organization; provide technical direction and guidance, recommend personnel actions including assigning job duties and work schedules, providing feedback on performance and conducting performance evaluations, accessing training and professional development needs for assigned staff, participate in hiring and onboarding new staff, and participate in corrective and disciplinary processes with assigned staff.  \n7. Stay current with industry trends and best practices, integrating new technologies and approaches to enhance the District’s employee experience. Manage special projects as assigned by the AVC, Employee Relations and produce reports as required.  \n8. Establish and maintain positive working relationship with employees, internal and external stakeholders; act asan advocate ensuring their needs and expectations are met and exceeded; serve as the liaison regarding the employee experience and engagement throughout the district.  \n9. Demonstrate cultural humility, sensitivity, and equity-minded leadership in working with individuals from diverse communities; model inclusive behaviors; and achieve equity in outcomes.  \n10. Contribute positively to a culture of diversity, equity, and inclusion; take action to promote staff diversity; and create an inclusive environment throughout the district.  \n11. Perform related duties as","cbCaicIXK4NH9kTR","https://ap.wps.com/l/cbCaicIXK4NH9kTR","pdf",103984,"English","# Definition\n## Examples of Duties\n## Desirable Qualifications","[{\"question\":\"What core areas does the Manager, Employee Experience and Engagement oversee?\",\"answer\":\"The role manages training and professional development, onboarding and offboarding services, retention strategies, HR systems, and succession planning under the general direction of the Associate Vice Chancellor, Employee Relations.\"},{\"question\":\"How does the role improve employee experience and engagement?\",\"answer\":\"It develops and administers onboarding programs, identifies participation opportunities, monitors strategy effectiveness, and analyzes employee feedback and data to implement improvements across the District.\"},{\"question\":\"What qualifications and skills are expected for this position?\",\"answer\":\"The role requires knowledge of applicable laws and regulations, experience addressing employee experience and engagement needs, strong project management, advanced communication and leadership skills, and experience using enterprise resource planning systems such as PeopleSoft.\"}]","Manager - Employee Experience and Engagement - Job Description | PDF",1789342935]