[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-262886-105":53,"doc-detail-262886-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","making-process-accessible-process-roadmapping","Making Process Accessible - Process Roadmapping","","Establishing clear, well-defined processes is essential for quality, compliance, and efficiency in Biometrics, especially when existing SOPs are high-level, hard to access, and limited in stakeholder buy-in. The approach outlines how to develop robust processes and organize comprehensive documentation—process maps, SOPs, templates, forms, job aids, and training—within a single end-to-end portal. A cross-functional roadmap structure visualizes activities per function, owned by SMEs, improving engagement, compliance, and enabling continuous improvement.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/making-process-accessible-process-roadmapping/262886/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/making-process-accessible-process-roadmapping/262886.png","ImageObject",442,249,{"name":88,"@type":89},"Emma Wilson","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-30","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"Why are end-to-end process portals important for maintaining quality and compliance?","Question",{"text":109,"@type":110},"They provide clear, well-defined processes and make documentation easy to reference during execution. Consolidating SOPs, templates, forms, and training also improves compliance and awareness across teams.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What is the Process Owner Network (PON) and what do Process Owners do?",{"text":114,"@type":110},"PON enables cross-functional end-to-end business process management. Process Owners oversee updates, understand process integration, answer executor questions, review deviations, assess risks, define Key Quality Indicators (KQIs), and monitor performance.",{"name":116,"@type":107,"acceptedAnswer":117},"How does process roadmapping support continuous improvement over time?",{"text":118,"@type":110},"Mapping helps identify gaps and strengthens alignment with quality management systems and ICH E6 requirements. After implementation, process awareness improved through repeated annual measurement, and future roadmap layers will surface KQIs and productivity metrics.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},262886,1791743361,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":47,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73,"preview_page_count":4},3848291630094,"https://eur-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","PharmaSUG 2018-Paper LD-08  \nMaking Process Accessible: Process Roadmapping  \nArt Collins, Biogen  \nABSTRACT  \nEstablishing clear, well defined processes is critical to maintaining quality, compliance, and efficiency in the work we do in Biometrics. Our formal processes often consist of only high-level SOPs which lack broad buy-in, are disseminated by the read and understand method, and are difficult to access for reference when a process is being performed. This paper will present an approach to developing robust processes and documenting, organizing, presenting, and maintaining comprehensive documentation of those processes, including all relevant forms, templates, and training material, in a single easy to access portal. The portal is structured as an end-to-end roadmap, visually representing the spectrum of activities carried out by each function with links to detailed process maps for specific activities which are owned by functional SMEs. In our organization, this approach has led to greater buy-in and compliance and has created a culture of continuous improvement.  \nINTRODUCTION  \nThe Process Owner Network (PON) concept is designed to implement truly cross-functional end-to-end business process management. The PON is made up of individuals (Process Owners) sitting within each functional area across the organization who are accountable for cross functional business processes and the associated procedural documentation that guides the execution of those processes.  \nSome key responsibilities of the Process Owners include:  \n• Overseeing routine and regulatory-driven process updates  \n• Understanding how their process impacts and integrates with other processes  \n• Acting as a primary point of contact for all who execute the process to field questions, review process deviations and accept suggestions for improvements  \n• Performing process risk assessments and establishing Key Quality Indicators (KQIs)  \n• Monitoring process performance  \nA dedicated group called Business Process Excellence provides support to the PON in the form of Continuous Process Improvement consulting, process document specialists, and overall process strategy and governance. The product of all of this is a one-stop-shop portal with an end-to-end process road map which can be easily navigated to obtain all information about a process including process  \nmaps/flows with links to all pertinent SOPs, templates, forms, job aides/guidance, and training materials. This paper will describe the end-to-end process roadmap and how it is developed and maintained.  \nCROSS-FUNCTIONAL END-TO-END PROCESS ROADMAP  \nDeveloping the end-to-end road map is a truly cross-functional endeavor, with input from process owners and SMEs from across the organization, in this case Development Sciences. It takes a skilled leader to guide the team to a single vision of how to represent all of the processes at a high level, showing how they interconnect and ensuring that nothing is left out.  \nPROCESS FLOWS  \nOnce the roadmap is in place, process owners work to develop more detailed flows of their process area which are liked from the roadmap. The process flows contain links which drill-down to additional resources including more detailed process maps, SOPs, templates, forms, job aides/guidance, and training materials.  \nResources are indicated by linked icons indicating either a detailed process map or a library of documents are available.  \nPROCESS MAPS  \nProcess Owners work closely with SMEs to develop detailed process maps with step-by-step instructions for the process and access to other types of resources such as vendor documents, training slide decks, forms, and templates.  \nResources on process maps are indicated by lightbulbs that contain more information or links directly to forms and templates.  \nIMPACT OF PROCESS ROADMAP  \nMapping process helps to identify gaps in the process. This can help with the risk assessment and be an important part of the Quality Management Syst","cbCainuONbJxBUcN","https://ap.wps.com/l/cbCainuONbJxBUcN","pdf",493656,"English","# Introduction\n# Cross-Functional End-to-End Process Roadmap\n# Process Flows\n# Process Maps\n# Impact of Process Roadmap\n# Process Roadmap of the Future\n# Conclusion","[{\"question\":\"Why are end-to-end process portals important for maintaining quality and compliance?\",\"answer\":\"They provide clear, well-defined processes and make documentation easy to reference during execution. Consolidating SOPs, templates, forms, and training also improves compliance and awareness across teams.\"},{\"question\":\"What is the Process Owner Network (PON) and what do Process Owners do?\",\"answer\":\"PON enables cross-functional end-to-end business process management. Process Owners oversee updates, understand process integration, answer executor questions, review deviations, assess risks, define Key Quality Indicators (KQIs), and monitor performance.\"},{\"question\":\"How does process roadmapping support continuous improvement over time?\",\"answer\":\"Mapping helps identify gaps and strengthens alignment with quality management systems and ICH E6 requirements. After implementation, process awareness improved through repeated annual measurement, and future roadmap layers will surface KQIs and productivity metrics.\"}]","Making Process Accessible - Process Roadmapping | PDF",1789365614]