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The contractor must submit signed findings reports with each monthly invoice, comply with the Consumer Protection Act 2011, and follow procedures for repairs or replacements including engineer quotations within 24 hours. It sets monthly invoicing and response times for breakdowns, defines chargeable consumables and client-provided utilities, and outlines consequences for non-performance via notice, remedy timeframes and potential termination or penalties.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/maintenance-and-service-agreement-hvac/282128/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/maintenance-and-service-agreement-hvac/282128.png","ImageObject",442,249,{"name":88,"@type":89},"Emma Wilson","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-20","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":9},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What services must the contractor perform under this agreement?","Question",{"text":108,"@type":109},"The contractor must regularly and systematically inspect, adjust, lubricate, and clean the plant defined in Schedule A, and perform the service and maintenance work described in Schedule B at regular monthly intervals.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How quickly must the contractor respond to a breakdown or emergency?",{"text":113,"@type":109},"For breakdowns or emergency call-outs, the contractor is expected to respond within 6 hours or sooner, and for an emergency breakdown to respond immediately.",{"name":115,"@type":106,"acceptedAnswer":116},"What happens if the contractor does not perform according to the agreement?",{"text":117,"@type":109},"The engineer may issue written notice to remedy non-performance within a reasonable time; if not remedied, another contractor may be engaged at the contractor’s cost. Continuous non-performance can lead to termination of the contractor’s service agreement and other discretionary penalties.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},282128,1789570353,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":45,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":139},3848291630094,"https://eur-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","MAINTENANCE AND SERVICE AGREEMENT  \nBETWEEN  \nGauteng Provincial Legislature  \n(HEREINAFTER REFERRED TO AS 'THE CLIENT')  \nAND  \n(HEREINAFTER REFERRED TO AS 'THE CONTRACTOR')  \nPROJECT : GPL Building  PROJECT NO : B1804/M1  \n1.  SCOPE OF AGREEMENT  \ni) In terms of this Agreement the Contractor will regularly and systematically inspect, adjust, lubricate, and clean the plant as defined in Schedule A and perform such service and maintenance work as is described in Schedule B of this Agreement, at regular monthly intervals. The Contractor shall submit a detailed report on their findings, of which is to be duly signed and accepted by the Client’s appropriate representative. This report, duly completed, shall accompany each relevant monthly invoice.  \nii) The Contractor shall comply with the requirements of the Consumer Protection Act 2011 (CPA) in every respect as it applies to both Service Provider and Client alike.  \niii) The charge for this inspection and maintenance service will be R…………………….. per annum, excluding Value Added Tax.  \niv) Invoiced monthly in twelve equal instalments of R………………………….. payable within thirty days from date of receipt of Contractor's invoices.  \nv) The Contractor confirms that it has visited the site before entering into this agreement and that it has familiarised itself with the conditions relating to serviceability of all items of plant.  \nvi) This Agreement provides for all service work to be carried out during normal working hours. Work done outside of normal working hours will necessitate additional labour charges based on the overtime rates stated herein.  \nvii) In the event of a breakdown or emergency call out, the Contractor will be expected to respond to such a call out within 6 hours or sooner. To facilitate proper communications, the Contractor will be expected to maintain a cellular telephone. In the event of an emergency breakdown, the Contractor is required to respond immediately to such a call-out.  \nviii) Should it be found during the schedule maintenance, that the repairs and/or replacement parts or services are required , the Contractor shall submit a quotation to the Engineer within 24 hours. The Contractor shall furthermore report his findings immediately to the Client, pending receipt of the relevant order number and /or written instruction to proceed with the said repair or replacement.  \nix) All consumable materials (other than cleaning and lubricating materials) such as air filters or media, vee belts, bearings, electrical components, heater elements, compressor lubricating oil, refrigerant gas, water treatment chemicals and paint, etc. , required to maintain the equipment in proper working order will be chargeable to the Client's account, subject to the implementation of clause (vii) above. Water and electrical power required for carrying out the work is to be provided free of charge by the Client.  \nx) With the authorisation of the Client, the Contractor may, at his discretion, carry out minor repairs to enable the proper and immediate operation of the plant or its associated equipment. The value of such running repair shall not exceed R2,000 .00 (excl. VAT) .  \nHowever, the necessary contractual procedures are to be implemented in accordance with clause (vii) of this document, as soon as possible after completion of the relevant repair and/or replacement.  \nxi) To facilitate “out of town” locations, the Contractor is required to ensure sufficient “Van Stock” to include inter alia such items as: Refrigerant, contactors, overloads, HP/LP controls, oil pressure switch, 7-day timer, relays, solenoid coils, TEV power elements, refrigeration oil, driers, fittings, capillary tubes, etc.  \nUnder no circumstances will the Client entertain additional labour and travel costs arising from the unavailability of spare parts and components necessary to effect minor repairs.  \nxii) Non – Performance: Non compliance  \nNon-performance on the part of the Contractor, refers inter-alia to the f","cbCaim7ExXRWjaHp","https://ap.wps.com/l/cbCaim7ExXRWjaHp","pdf",370867,"English","# Scope of Agreement\n## Reporting, compliance and invoicing\n## Service hours, emergency response and repairs\n## Chargeable materials and van stock\n## Non-performance: non-compliance, notice and penalties","[{\"question\":\"What services must the contractor perform under this agreement?\",\"answer\":\"The contractor must regularly and systematically inspect, adjust, lubricate, and clean the plant defined in Schedule A, and perform the service and maintenance work described in Schedule B at regular monthly intervals.\"},{\"question\":\"How quickly must the contractor respond to a breakdown or emergency?\",\"answer\":\"For breakdowns or emergency call-outs, the contractor is expected to respond within 6 hours or sooner, and for an emergency breakdown to respond immediately.\"},{\"question\":\"What happens if the contractor does not perform according to the agreement?\",\"answer\":\"The engineer may issue written notice to remedy non-performance within a reasonable time; if not remedied, another contractor may be engaged at the contractor’s cost. Continuous non-performance can lead to termination of the contractor’s service agreement and other discretionary penalties.\"}]","Maintenance and Service Agreement - HVAC | PDF",7]